Exterior

Reviews of Hilton Palm Springs Resort

4 out of 5
Hilton Palm Springs Resort
400 E Tahquitz Canyon Way, Palm Springs, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1017 reviews" "
Rating 8 - Good. 239 out of 1017 reviews" "
Rating 6 - Okay. 104 out of 1017 reviews" "
Rating 4 - Poor. 80 out of 1017 reviews" "
Rating 2 - Terrible. 54 out of 1017 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with what I paid.
Stayed 1 night in Mar 2024

10/10 Excellent

Anthony

Stayed 1 night in Jan 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Good location

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing to complain about, had all the amenities and was close to all the restaurants and shopping
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Stayed 2 nights in Mar 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service
Clean. Easy check in. Nice walkable distance to many food options. And right next to the casino !
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Aleks

Liked: Cleanliness, staff & service
It definitely needs some upgrades but overall decent. The best part is their friendly and welcoming staff! I would stay again for sure.
Stayed 2 nights in Jan 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very hard time believing I paid $30.00 to park my rental car. That was ridiculous!
Stayed 1 night in Mar 2024

10/10 Excellent

Mai

Stayed 1 night in Jan 2024

6/10 Okay

Jianchao

Liked: Staff & service
Disliked: Property conditions & facilities
If you allow pets, there should be more pets friendly dinning
Stayed 1 night in Mar 2024

6/10 Okay

SILVIA, Ensenada

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Randy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond excellent. It was very quiet and relaxing. The food and food service was excellent. The only reason I wouldn’t give this a 5 star rating is because there was signs of wear and aging, which is fine except we paid top dollar. I would definitely stay there again. A special call out to the pool service staff, Hattie and Bill.
Stayed 5 nights in Feb 2024
Response from csm on Feb 22, 2024
Thank you for your positive review. It is always nice to hear that our team members our going above and beyond. We are planning to do upgrading later in the year and hope you will be back with us.

2/10 Terrible

Salvador

Traveled with partner
Filthy
Stayed 1 night in Feb 2024

10/10 Excellent

Zone

Stayed 1 night in Feb 2024

6/10 Okay

Alfredo

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Hotel rooms are in need of upgrades. Curtains alone are in sloppy condition. Just not effect I’d expect from a Hilton, especially in Palm Springs. And then to be charged resort fees to park. Crazy.
Stayed 1 night in Feb 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Was able to check in early
Stayed 1 night in Feb 2024

8/10 Good

Victor, Beverly Hills

Stayed 1 night in Feb 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big and clean, close to restaurants, room had a balcony that was nice. The only thing i DISLIKED was the 30.00 for parking, i have never pay for parking before.
Stayed 1 night in Feb 2024

8/10 Good

BRANDON

Liked: Cleanliness, staff & service
Did not like the $30.00 a day parking Pool was nice
Stayed 2 nights in Feb 2024

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
C
Stayed 1 night in Feb 2024

2/10 Terrible

Zamiya

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
walking distance to eating area
Stayed 2 nights in Jan 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Colton

Stayed 1 night in Feb 2024

10/10 Excellent

violeta

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is clean and close to everything.
Stayed 1 night in Feb 2024

4/10 Poor

Amanda, San Francisco

Stayed 1 night in Feb 2024

8/10 Good

Sandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was basic for the price. The drawers seemed to be falling apart. The outlets seemed to be falling apart. No blankets or sheets on the bed.
Stayed 3 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Edgar, Glendale

Stayed 1 night in Jan 2024

6/10 Okay

Melissa

Traveled with group
This hotel is conveniently located just in need of some updates especially for the price.
Stayed 2 nights in Jan 2024

4/10 Poor

Jennifer

Stayed 2 nights in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time at Hilton Palm Springs. Truly the perfect spot to stay while visiting the timeless and beautiful Palm Springs
Stayed 3 nights in Jan 2024

2/10 Terrible

anthony

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Noisy and horrible people stay here also the whole hotel smelled like a fart
Stayed 1 night in Jan 2024

10/10 Excellent

Korey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great area. The staff were also very helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to downtown Palm Springs. Friendliness and efficiency of staff. An hour early check in with no hassle or charge.
Stayed 1 night in Jan 2024

8/10 Good

Marlene

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location definitely worth it
Stayed 2 nights in Jan 2024

6/10 Okay

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the breakfast. My waffle was cold and my wife's fried poratoes and omelet were far too greasy. For 50 bucks I expected more. 5 bucks for a cup of coffee was courageous. However, the coffee was great. I will not stay there again. Hilton Home2 is a far better place to stay. No stirring sticks for in-room coffee and attempt to make me pay 76 dollars for gift shop items I did not buy.
Stayed 2 nights in Jan 2024

4/10 Poor

James

Traveled with family
Disliked: Staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Wendy, East Wenatchee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Stayed 1 night in Jan 2024

2/10 Terrible

Mark, Laguna Beach

Traveled with pets
Absolutely disappointed, had I not looked at the name of the hotel behind the counter. I would have guessed I was checking into a third world hotel… absolutely NOT a Hilton property
Stayed 1 night in Jan 2024

10/10 Excellent

Annemieke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
The hotel room is very old and dirty. Would say it is more like a 2 or 3 star hotel. The location is very close to many restaurants and shopping areas.
Stayed 2 nights in Jan 2024