Ratings based on 877 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Portland, OR

Clean, Quiet and Affordable

Posted May 21, 2017
Pros: The facilities were clean, quiet and affordable. The pool was and complimentary breakfast was very nice.
Cons: N/A
Location: Short distance from downtown Palm Springs, shopping, restaurants, casinos and outlet malls.
The hotel is located conveniently in Cathedral City, minutes away from downtown Palm Springs. There is ample shopping and restaurant within minutes from the hotel. If you are looking for more upscale dining or fun things to do, downtown Palm Springs is only about 15 minutes away. Rooms are clean and quiet. The pool area is nice, facing early sun and I saw mostly grown ups at the pool. There were not many small children or party goers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chula Vista, Ca

Comfortable and quiet

Posted May 9, 2017
Pros: Very comfortable queen beds. View of pool area from window. The free breakfast was amazing.
Cons: New showerhead, check for carpet moisture.
Location: Very close to nearby attractions.
Room had a mildew smell upon entering, but not noticable otherwise. May have been a moisture problem by the window or airconditioner. Not bothersome enough to notify management. Adjustable showerhead stuck in coarse mode. Probably due to hard water. Again, not a real issue. Everything else was perfectl
Comment from Hotel Management
May 10, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your review of your recent stay with us. It's fantastic you found the room to have comfortable beds and the complimentary breakfast to be amazing! Maintenance has been made aware of your comment regarding the showerhead so it may be looked into. Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Good stay. Nice room, clean facilities. Bed was waaaay too hard. Otherwise, pleasant.
Comment from Hotel Management
May 10, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your review of your recent stay with us. It's fantastic you found the room and facilities to be nice and clean. Your comment regarding the firmness of your bed has been passed along and will be looked into. Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Good but time for a Spruce-up

Posted Apr 20, 2017
We have stayed in several Holiday Inn Express locations and have always found them good for one or two nights. This particular location needs some revamping. Check-in was fast and easy. Staff very pleasant. The hallway rug on our third floor is ready for a clean. The room was clean but the sheets are thinning and have pilling and should be replaced.
Comment from Hotel Management
Apr 24, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your review of your recent stay with us. It's great you found the check in to be efficient and easy and the hotel to have a pleasant staff! It's also good you found the room to be clean. Your comments regarding the rug and sheets have been passed along to management so we may look into the situation. Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2017
Great hotel. Staff was nice. Stayed on first floor, room was a little musty smelling. Other than that great stay.
Comment from Hotel Management
Apr 9, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your 5 star review of your recent stay with us! It's fantastic you found the hotel to be great with a nice staff! Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable hotel close to Palm Springs

Posted Apr 8, 2017
Pros: Clean rooms, comfortable beds
Location: Location is close to fast food restaurants and 12 min. to down town Palm Springs
Very comfortable hotel. Our room was very clean and the beds were so comfortable. The breakfast was the good, with many choices. The pool is small, but it is kept clean and it has a nice view of the hills (perfect place to relax).
Comment from Hotel Management
Apr 9, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your 5 star review of your recent stay with us! It's fantastic you found the hotel to have clean rooms with comfortable beds with a good breakfast with a nice variety! It's also great you found the location to be convenient. Our staff takes a lot of pride in our hotel so your review is greatly appreciated! Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff
3 out of 5
by A verified traveler

Nice Hotel

Posted Mar 29, 2017
Nice and clean Hotel, Friendly staff. In desperate need to replace mattresses. Not a comfort stay!!
Comment from Hotel Management
Apr 22, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your 5 star review of your recent stay with us. It's awesome you found the hotel to be nice and clean with a friendly staff! It is unfortunate you found the mattress to be uncomfortable. This comment has been passed along to management so we may do our best to see this does not become an ongoing issue. Thank you for choosing Holiday Inn Express Cathedral City, we understand you have many options to stay when visiting Cathedral City and we appreciate having the opportunity to host you! We look forward to your next visit. Thank you, Hotel Staff
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix az

Great hotel sndcstaff

Posted Mar 29, 2017
Staff was friendly courteous and helpful and rooms were very nice
Comment from Hotel Management
Apr 2, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your 5 star review of your recent stay with us. It's awesome your stay caused you to give us a perfectly scored review! It's fantastic you found the staff to be friendly, courteous, and helpful! It's great you found the rooms to be very nice. Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Posted Mar 27, 2017
Last minute trip due to a basketball tournament in Indio. Contacted staff regarding late check in and staff was very accommodating. Overall the room was very clean. The only drawback of the room was the sofa bed mattress. The mattress was worn out and did not get a good night's sleep. Other than the mattress, it was a pleasant stay.
Comment from Hotel Management
Apr 2, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your review of your recent stay with us. It's awesome the staff was accommodating to your needs and the room was found to be very clean! It is unfortunate about your comment regarding the mattress. Management has been made aware of your comment so we may do our best to see this does not become an on going issue. Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2017
Pros: Rooms were nice and spacious and clean. The receptionist was really informative, professional and very pleasant.
Rooms were nice and spacious and clean. The receptionist was really informative, professional and very pleasant.
Comment from Hotel Management
Mar 22, 2017 by Hotel Staff, Hotel Management
Thank you for sharing your review of your recent stay with us. It's great you found the hotel to have large clean rooms and a receptionist who was informative, professional and friendly! We really appreciate your comments. Thank you for choosing Holiday Inn Express Cathedral City, we look forward to your next visit! Thank you, Hotel Staff