Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Three nights in Rancho Mirage.

Posted Aug 27, 2015
Pros: nice and quiet,clean and comfortable with good beds.
Cons: better brand of in-room coffee.
Location: good location close to a mall and good restaurants
A very well-run hotel with good staff and a great breakfast.I would recommend it to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
We enjoyed our stay as it was a very handy location for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel by The River in Rancho Mirage

Posted Aug 4, 2015
Pros: Convenient, comfortable and friendly staff
Cons: Nothing
Location: I was also close to the Westfield shopping center and theatre.
It was right across from The River shopping and restaurants. I was able to walk there which was really convenient. I had my bicycle with me and didn't want to leave it on the car so they locked it up in one of their storage areas. They friendly and comfortable place to stay. I would stay there again
4 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

Great hotel- indifferent customer service

Posted Aug 3, 2015
I love this hotel - this was my 7-8 stay here in the past year. This time not so much. It was lack of customer service and indifference toward me, a guest. From check in lack of courtesy, an elevator out of service, AC not working in the lobby, having to ask for coffee to be swapped out at 8 am to the mgr being indifferent about my concern that the breakfast area was miserably warm. It's not so much what but how you respond. The guy fixing the elevator helped me with my bags not the hotel staff who pointed at stairs and turned to do something else. I requested first floor for a reason. The hotel was only half booked and I couldn't be on first floor because I booked with expedia? 30 yrs ago I didn't care but getting older stairs are a problem. Location and housekeeping are always good- beds are comfortable. Bring back the courtesy that made me stop to book our next weekend, that the clerk was there to welcome us back and see you next time. Oh and the cookies? Where were the cookies?
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

godd location

Posted Jul 30, 2015
Pros:The location is nice. You can walk to restaurants, movies, and shopping. Cons: The pool area is tiny and breakfast is only served until 9:00 am
5 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Posted Jul 26, 2015
Goede prijs kwaliteit verhouding Schone kamer, goed internet via gratis wifi en vriendelijk personeel. Ontbijt matig
4 out of 5
Recommended
for Everyone
by A verified traveler from Inland Empire, SoCal

Good, short-stay place!

Posted Jul 20, 2015
Cons: Larger and deeper pool, misting systems by pool.
Location: Shopping and eating. I think there's a movie theater also. Other than that, probably just golf.
Clean, everything worked, included breakfast was stocked with great variety, curtains kept out enough sunlight in morning, A/C pretty quiet, close to good restaurants and shopping, pool a little small but clean and not too crowded. Good overall stay for a couple nights. I recommend for sure!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Jul 20, 2015
Holiday Inn and Suites at Rancho Mirage is located centrally with accessibility to restaurants and The River Mall! Staff are friendly and helpful! Cool and refreshing water at the lobby with fresh fruits and cookies at 6pm are a treat! I will go back here definitely!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel near shopping center and restaurants

Posted Jul 13, 2015
Loved the hotel. Breakfast every morning is a great perk. Coffee was available at all hours, as well as fresh fruit and juice. Delicious cookies were baked throughout the day. Restaurants, shopping center and movie theatre was in walking distance. Beds were super comfortable and I noticed they were getting new mattresses to all the rooms. Staff answered any questions I had. When I requested more towels they were immediately delivered. I was pleasantly surprised. I'd definately return.
5 out of 5
Recommended
for Everyone
by A verified traveler from G.

Excellent location and price

Posted Jul 11, 2015
This hotel is within walking distance of The River and ideally located for an easy drive to other attractions. Staff was very friendly, the beds were comfortable and the AC worked great. My only negative comments would be that the pool is very small and the free breakfast wasn't the best. If you have time, go see the Salton Sea! It is worth the drive.