Ratings based on 658 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach

Met all our needs for this trip.

Posted Jul 14, 2017
Pros: As above.
Cons: The pool area needed attention. The grounds needed swept. The Bar-B-Que was not prepared (cleaned) to use. Trash and recycle barrels need emptying.
Location: The "River" shopping and dining center is nearest. It is central to Palm Desert due East and Palm Springs due West.
Very nice and helpful staff. Very clean and upkept room and facilities. Cookies in the lobby were a nice added touch.
Comment from Hotel Management
Jul 17, 2017 by Hotel Staff., Hotel Management
Thank you for the very kind words. We appreciate you taking the time to share your experiences with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oak Hills,Ca

Nice place to stay

Posted Jun 26, 2017
Pros: Very friendly staff, clean and nice and quiet.
Cons: Air conditioning and it would be nice to have an exhaust fan in the bathroom.
Location: Wonderful location. Next to everything. Restaurants, movies, and shopping.
The hotel was nice the only problem with the hotel was the air conditioner did not work very well. Expedia was the other problem. They gave us the wrong map and address for the hotel. It wasn't a major problem, wasted time finding the correct hotel.
Comment from Hotel Management
Jun 26, 2017 by Hotel Staff., Hotel Management
Thank you for your valued feedback. We're happy to hear you enjoyed your stay with us. We appreciate the feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victorville, California

Great Memorial Day Weekend Getaway

Posted May 30, 2017
Pros: We enjoyed our bedding, fluffy pillows, clean hallways, welcome fruits and fruit water in the lobby, and complimentary breakfast and swimming pool.
Cons: Spray air freshener in the room so room smells good for hotel guests.
Location: It is located near Agua Caliente Casino. there is a shopping mall, and lots of restaurants nearby.
We choose this hotel because it was strategically located among restaurants, i.e. Spaghetti Factory, Cheesecake Factory, Babe's Barbecue Grill, Applebee's, and a mall across the street. Nearby was the Agua Caliente Casino. It was a great Memorial Day weekend to relax and unwind. We enjoyed the hotel swimming pool to relax in 103 degrees Fahrenheit weather. Front desk staff and housekeeping staff were friendly and helpful. We made use of the room microwave and stocked water and sodas in the room refrigerator. The hotel has a relaxing ambience.
Comment from Hotel Management
Jun 1, 2017 by Hotel Staff., Hotel Management
Thank you for taking the time to share your experiences with us. We're very happy to hear you enjoyed your stay overall. We want to thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Quiet and close to shopping and restaurants

Posted May 17, 2017
Had place to ourselves as was a quiet week...fantastic free breakfast included here with many great restaurants within a few blocks...comfy beds and terrific staff...was very hot and the pool was very refreshing...this was a BARGAIN for the price...little far from PALM SPRINGS activity but not the hustle and bustle of downtown...will stay again
Comment from Hotel Management
May 19, 2017 by Hotel Staff., Hotel Management
Thank you for the very kind words. We appreciate you taking the time to share your experiences from your most recent stay with us. We're very happy to hear you found good value. We look forward to having you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Return Visitors.

Posted May 15, 2017
Pros: Everything.
Cons: Furniture rearrangement? Rm #248: stubbed my toe real BADLY on LARGE, corner armchair near bed, middle of night, headed for bathroom. VERY dangerous.
Location: Centrally located. Shopping. Restaurants. Golf courses.
My wife and I like this hotel. Centrally located. Great staff. Clean, very comfortable bed. Awesome breakfast buffet - early too, as I'm up real early for coffee. Fair price. Parking was easy, convenient.
Comment from Hotel Management
May 16, 2017 by Hotel Staff., Hotel Management
Thank you for coming back to our facility. We're very happy to hear you were able to enjoy your stay with us again. We have also forwarded your concerns to the proper departments to be further assessed. Again, thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

It was a nice place

Posted May 11, 2017
Pros: two beds
It was a nice place It was a nice place It was a nice placeIt was a nice place It was a nice place It was a nice placeIt was a nice place
Comment from Hotel Management
May 16, 2017 by Hotel Staff., Hotel Management
Thank you for the very kind words! We're very happy to hear you enjoyed your stay and are very thankful for you taking the time to share your experiences with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2017
Nice hotel located next to cheesecake factory and the mall.
Comment from Hotel Management
Apr 28, 2017 by Hotel Staff., Hotel Management
Thank you for sharing you experiences. We greatly appreciate it.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Close to The River!

Posted Apr 10, 2017
Pros: Close to theater, Starbuck's, restaurants
Cons: More pool lounge chairs.
Location: This is across a parking lot from The River....movie theater, Flemings, Cheesecake Factory, Yardhouse, Starbuck's, Ben & Jerry's.
Came in for a quick overnight and wanted to stay somewhere within walking distance to The River. This hotel is literally a walk across the parking lot! Our room was fine...this is not a fancy hotel. Bed was comfy, bathroom was nice, the pool area is pretty small and could use a few more lounge chairs, but I like the fact they provide towels at the pool. Breakfast in the morning is pretty generic, but you can't argue with the "price."
Comment from Hotel Management
Apr 12, 2017 by Hotel Staff., Hotel Management
Thank you for the honest review. We're happy to hear you were able to enjoy yourself and the surrounding area. We look forward to having you next time you're in the Rancho Mirage area.
2 out of 5
by Alexander

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 28, 2017 by Hotel Staff, Hotel Management
We're very sorry to see you didn't fully enjoy your stay with us. Thank you for sharing your valued feedback.
2 out of 5
by Carmen

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 28, 2017 by Hotel Staff, Hotel Management
We're very sorry to see you weren't fully able to enjoy your stay with us. We appreciate you taking the time to share your review with us.