Ratings based on 779 Verified Reviews

4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, Pleasant staff

Posted Feb 6, 2017
Great hotel, staff was great, only complaint I could have if I wanted to be picky is cleaning staff could have been a bit more efficient. I would still rate them an 8/10.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Dec 16, 2016
The hotel was fine. The sofa bed was not great and even as just a sofa, it wasn't very comfortable to sit in. As we were packing up to leave there was a cricket that came hopping out from under the bed or behind the night sound. Not the best last impression.
4 out of 5
Recommended
for Everyone
by A verified traveler

Modern Homewood Suites

Posted Dec 10, 2016
Good staff. Lovely architecture. Convenient, quiet, centrally located, very nice room, good bed, great bacon (serve it more often!!!), rises above the Homewood norm. Would definitely stay again. Apparently interior upgrades coming.Needs: sound proof room entry and connecting doors (!); sleeper sofa seat cushions (they're too low for comfortable sitting); lobby dining room chairs way too low for the tables; 3rd floor end corridor temp uncomfortably cold (!) Big annoyance: your direct tv contract is terrible compared to cable service: Guide feature has no controls (it keeps cycling around, can't move either up/down or forward.) So...you can't see what's coming later on any channel. You can't select a channel in the Guide, or you lose the Guide-you have to sit there and wait for it to cycle through all. If you go to Guide you lose the channel you were on. INFO feature provides NO program info on the show you're watching. Movie selection very limited. They sold you a bill of goods.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2016
We enjoyed our stay at Homewood Suites. The hotel is clean and nice. The breakfast is good. The staff were marvelous and really went out of their way to make us comfortable.
2 out of 5
by A verified traveler

Posted Nov 29, 2016 on Hotels
The acoustic of the hotel is very bad, we could hear every single step and children running constantly up and down the hall.
3 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 28, 2016
Put next to the elevator, but were willing to move us later with no hassle.
3 out of 5
by A verified traveler

Posted Nov 21, 2016 on Hotels
The hotel itself is "as expected". Nothing outstanding but nothing bad either. It's just a bit out of the way if your visit takes you into Palm Desert proper or Palm Springs as this hotel is a lot closer to the I-10 freeway than to Hwy 111 so there's a bit of driving to do to get to and fro. Breakfast is typical but a bit scant and they could use one more person to keep it tidy and fresh. Hallway carpets could use cleaning but only due to wear and tear. They still are in decent condition though. There is a convenient park right across the parking lot for dogs if you bring your 4-legged companion! Rooms have a generous refrigerator and amenities which is important if your stay is more than a handful of days but almost insignificant if your stay is only a day or two. Very good shower; spacious! Pleasant and professional staff...as expected for this Company.
4 out of 5
by A verified traveler

Posted Nov 20, 2016 on Hotels
Nice hotel. The free breakfast is a little bit lacking in quality and variety.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Nov 15, 2016
Found the hotel staff friendly, the breakfast was great too! Wish it had more green space