Not up to Hyatt standards
Posted Feb 17, 2017
Checkin: Technically, checkin supposedly begins at 4 pm. We arrived at 3:45 pm and were told it would be 30-45 minutes before our room was ready. We'd be called on my cell phone. By 4:40 pm, nothing. I went to the desk, talked to a different person, explained we'd been patiently waiting and was finally assigned a room.
Elevators: The room was on the 6th floor, the top floor, perfect if you abhor overhead noise. But the hotel has only two elevators, and one of them was out of order. Result: long waits for elevator service.
Oh, yes: Three treadmills in the fitness room, only two of them operative.