Disappointing-Not what expected from Hyatt!
Posted Dec 26, 2016
Disappointing from arrival. This property is in much need of a renovation! Thought we would try this property but overall not what I'd expect from Hyatt. On arrival were greeted by valet and told no self park & that we'd have to pay $25 valet as only option to park... which was later corrected by a more ethical valet who said we had the option and offered me a self-park option. Gate to valet park was hanging off its hinges which I'm surprised wasn't fixed by maintenance. Not only an eye sore for the brand but a liability risk and security risk I'm sure! Internally the lobby is ok visually, but the optics of elevators, hallways, fitness centre and room we stayed in is in much need of a TLC renovation. Not what I expected from Hyatt. Surprised Hyatt management would let this fly? Your people are passionate about what you're passionate about!