Ratings based on 587 Verified Reviews

2.8 out of 5
53% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Arizona

old hotel with some new improvements

Posted Feb 22, 2017
Modern tv, plenty of white towels, wonderful lighting, front desk employees very pleasant and helpful. Prices were "jacked up" because there were 6 big events in the Palm Desert area. It just needs updating.
4 out of 5
Recommended
for Everyone
by A verified traveler from C

Nice value for a one night stay

Posted Feb 21, 2017
The room was comfortable and clean. Perfect for a one night stay while traveling. Noise from outside was distracting while other travelers were leaving in the morning. Internet service worked fine. Breakfast offered had run out at the moment we were checking out. Fresh food arrived before we left. No sign of fresh coffee. No food available for gluten free requirements, other than yogurt and oranges.
3 out of 5
Recommended
for Everyone
by A verified traveler from Red Deer

Plenty of Dining Options

Posted Feb 8, 2017
Pros: We booked the hotel because of the price.
The hotel is a two story building with exterior halls. The bed was comfortable and the temperature of the room was good for sleeping.The WiFi worked well. The breakfast area is small. I can't comment on the breakfast because we never ate there.
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
We appreciate that you have taken the time to let us know that you were happy with your stay here at our hotel. Thank you for the positive feedback, we will do our best to make your next visit a better experience. Kind regards.
2 out of 5
by A verified traveler

Priced too high.

Posted Feb 7, 2017
Pros: Location.
Cons: Breakfast, upkeep of the rooms, better linens.
This hotel is over priced for what you get. The sheets and blanket were threadbare. The blanket actually had a hole in it. The shower/toilet room had no towel bar or hook to hang your clothes in it. You could tell there was supposed to be those two things because of the holes in the wall and the hole in the door. The rug was wrinkled. We stayed three nights. The first day we were gone from 10 a.m. to 3:30 p.m. and when we got back the room had not been cleaned. I tracked down the cleaning lady and she said "did you want service?". Our friends' room did not get cleaned on the second day at all. At breakfast they ran out of coffee creamer. I hope to never had to stay here again. The pickings in the Indio area are pretty lean though!
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations. I assure you that your feedback will be discussed with our management, trust that this is addressed accordingly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Birthday party for the weekend

Posted Feb 6, 2017
Pros: Location, cost, amenities
Cons: More parking spaces, definitely! We got back late and could not find parking in lot. Had to park on the scary side street and walk around facility.
Location: casino, shopping, zoo
Enjoyed the accommodations at the Super 8. Staff was very helpful.
Comment from Hotel Management
Feb 17, 2017 by Manager, Hotel Management
We appreciate you giving your feedback about your recent stay here at our hotel. It is rewarding to hear that you were pleased with your stay and you had a great time with us. We will do our best to make sure you will again enjoy your next visit at our hotel.
2 out of 5
Recommended
for Everyone
by A verified traveler from .

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Posted Jan 28, 2017
Franceisco was excellente. Place is too noisy. Smells old.
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
Thank you for your feedback for our staff. I regret however that you were not very pleased with the condition of clean. Your comment will be escalated, I assure you that this is addressed accordingly. We appreciate candid feedback from our guests, it helps us identify aspect we need to improve to serve our guests better. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Jan 27, 2017
It was ok to sleep. Older hotel. Breakfast was not desirable.
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. We appreciate your feedback for our breakfast choices, our management will carefully look into this matter and address accordingly. We hope to see you again soon and serve you breakfast.
1 out of 5
by A verified traveler

Posted Jan 25, 2017
Tons of crickets. Staff rude and short. Surprise security deposit upon arrival not mentioned at pre booking.
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
I regret that you were not very pleased with your stay here in our hotel. Please know that we value your business, and your feedback is very important to us. We will do our best to further improve our offerings. Thank you for your review.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 24, 2017
👍🏼👍🏼👍🏼except for it being next to a county jail
Comment from Hotel Management
Jan 26, 2017 by Manager, Hotel Management
Thank you for staying with us. I regret our location is less appealing to you. Nonetheless, I hope the quality of accommodation and services met your expectations and will bring you back to our property again when you are in town.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, CA

Quiet area, better than expected

Posted Jan 17, 2017
Pros: Quiet, nice area
Cons: A/C
Location: Not really sure, got in late.
This area was completely sold out for a Lacrosse tournament. I finally found this room after an hour of searching online for availability. The price was more than I'm used to, but considering the availability of rooms in the area, I understand it...the hotel was quiet and had plenty of parking surprisingly (ideal for a person with a large truck that needs easy parking!). My only complaint was that the a/c wasn't very good and the room was warm.
Comment from Hotel Management
Jan 21, 2017 by Manager, Hotel Management
Thank you so much for this lovely review you have of our hotel. We are so glad to know that you had a great time with us and thank you so much for appreciating our efforts of providing you with clean and comfortable accommodations in a reasonable cost. We would love to have you back and we do hope to see you again soon. Thank you so much for your business and have great day ahead. Kind regards.