The hotel has been under new hotel management since April 2023. Many of the complaints on previous reviews have been corrected. This was my first time at a multi-day festival at the Empire Polo Field fairgrounds. I was very nervous about my three-night stay at this location due to online reviews. The rooms are clean, comfortable, well lit, and safe. If you are looking for luxury, you will have to look elsewhere. If you are looking for a comfortable, budget friendly hotel near the Empire Polo Field this is the perfect spot. The rooms are spacious, the showers have hot water, the staff is friendly, and the facility is close to the venue. We were very happy with our three-night stay!