Ratings based on 538 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Apr 16, 2017
We were upgraded to a kind size room upon check in, which was a lovely surprise! The room was a great size and I appreciated the addition of books.
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Traveler Thank you for staying with us. We hope you enjoyed all of our beautiful amenities and hope you can join us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ojai, CA

Quiet, affordable hotel in downtown Palm Desert.

Posted Apr 8, 2017
My wife and I stayed on a Wednesday night in April. The room was very clean and well appointed. Our room faced the pool and we had our own little sitting area just outside our door - perfect for catching up on some reading. The setting wasn't fancy (the hotel is behind a strip mall with a Subway and liquor store) but truly once you are within the walls and by the pool, it feels like you are in your own world. Very quiet. No street noise at all. My wife liked the tile floor in the room, especially since the hotel is pet friendly - she felt it made it cleaner. We have a dog but didn't bring him this time - we may next time. The A/C blasted cold air like a champ. I used the pool (refreshing and clean) and the hot tub (warm and lots of air jets). They have several gas grills available and we did see some guests cooking up burgers for their families. We'd come back for sure.
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Kurt Thank you for your review. We appreciate great feedback. We also thank you for choosing our Inn for your home away from home. Happy to have all the great amenities for you and other guest to enjoy. We are close to just about all the major shopping and dinning areas here in the Desert. We do hope you can join us again. soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from mission viejo

Good value for Palm springs

Posted Apr 8, 2017
Huge room with all amenities. Very quiet and close to all. Normal breakfast, but good coffee.
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Jay Thank you for your feedback. Happy to hear you enjoyed your stay. We look forward to your next visit. see you next time
3 out of 5
Recommended
for Everyone
by A verified traveler

Quaint convenient and comfortable

Posted Apr 8, 2017
Pros: Pool area
Cons: Update
Location: Excelkfnt locatiin to El Paseo
A cute " vintage hotel ,with all rooms facing the pool . Staff lovely , adequate breakfast , more healthy options would have been nice . Rooms are tired but adequately clean .Just a little tired and old .Shower in 202 taps broken but workable . But we would stay again !
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Traveler Thank you for your feedback. Please to hear you enjoyed your stay with us. Happy you found our Inn charming. Most of rooms face the pool and get the most beautiful view of the san Jacinto Mountains. We hope you can join us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Couldn't ask for more

Posted Apr 6, 2017
Pros: Staff was gracious and helpful. Room was lovely and very clean. It was peaceful and quiet and very reasonably priced.
I was visiting some friends who were grieving the loss of their son who recently passed away after being hit by a car.. It really meant a lot to return to this hotel at the end of some long and stressful days.
Comment from Hotel Management
Apr 8, 2017 by Innkeeper, Hotel Management
Dear Paula, Thank you for your feedback. I'm so sorry to hear about the loss of your friends son. Its always hard and stressful to be there for someone in that type of situation. Glad you were able to come and relax in a comfortable room. We hope you can join us again and Best wishes to your friend.
3 out of 5
by A verified traveler from NY

Very dated

Posted Apr 1, 2017
Tried to put us in a room off an alleyway. Internet very poor and dropping out. Shower head worn and calcified. Mattress hard. Two good things pool and location in town.
Comment from Hotel Management
Apr 8, 2017 by innkeeper, Hotel Management
Dear Jim Thank you for staying with us. Sorry to hear the room wasn't what you expected. We try our best to accommodate all of our guest requests but sometimes due to the availability we are not able to. We hope you will join us again. We would like to turn things around and make your stay more pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to where I needed to be

Posted Mar 26, 2017
It's a good hotel for the money, not great. Needs renovations - a little dated but fine. Very good staff.
Comment from Hotel Management
Mar 27, 2017 by innkeeper, Hotel Management
Dear Dr. Thank you for your feedback. . We are centrally located to just about everything that's in the Desert. We are a 32 room hotel with a lot of old school charm but very spacious and clean rooms. Updated rooms with new furniture and large flat screen TV. Relaxing by the Salt water pool and enjoying a nice book from your room. Pack your bags and join us again.We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ventura, CA

Little gem in the middle of all the action!

Posted Mar 22, 2017
Pros: The staff is always friendly, the Continental breakfast has great choices, the rooms I've had were spotless and had cooking amenities and it was quiet
Cons: I have no complaints at all. They've been around long enough to know how to get it right.
Location: It's in the middle of all the action. Just a skip from the River shopping area and El Paseo. Close to movies and great restaurants.
I have stayed there twice in a month on business. Both rooms have been clean as a whistle and everything worked perfectly including great water pressure! It was also very quiet, which is quite important. Great room size and though the Inn is a bit older, it is CHARMING and the staff was so friendly and warm! I was upgraded on both stays for free. I don't know why but I was happy with both of my experiences there. I would never hesitate to stay at the Inn anytime I have a need in the area. BTW, it's right in the middle of everything but is a block off HWY 111 so it's quiet! It's just a charming, older motel with excellent service, rooms and amenities!
Comment from Hotel Management
Mar 22, 2017 by innkeeper, Hotel Management
Dear Steve Thank you for your feedback. It was great having you. We look forward to many more visit from you. As a small hotel we strive for cleanliness and great guest experiences. I'm very pleased that we were able to provide that for you. We welcome you back anytime . See you next time.
2 out of 5
by A verified traveler

different than advertised

Posted Mar 20, 2017
When we checked in we discovered that our room was not at the Inn itself, but actually in a different building about 100 yards from the main site. This building was not very quaint (cinder block construction) and the pool was not nearly as nice as the one shown on the web. We were a bit disappointed. My advice would be to confirm that you are getting a room at the main hotel site (which was quite nice).
Comment from Hotel Management
Mar 25, 2017 by Innkeeper, Hotel Management
Dear Anonymous Thank you for staying with us. Unfortunately, your stay wasn't what you had expected and we understand. Upgrading you to a bigger room (Studio) was meant for a better experience. We understand your future request and look forward to having you stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 12, 2017
Quiet , clean hotel tucked away in the middle of Palm Desert.
Comment from Hotel Management
Mar 14, 2017 by innkeeper@inn-adc.com, Hotel Management
Dear Traveler Thank you for staying with us. We appreciate your feedback and your 4 star review. Happy to see you enjoyed our tucked away hotel. We hope you enjoyed your stay and welcome you back on your next visit to the desert.