Ratings based on 546 Verified Reviews

4.0 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted May 22, 2017
The hotel is a good location with comfortable and large rooms. It's an older hotel but they have done a nice job keeping it neat. The breakfast is good and the staff are very feiendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from cenral coast CA

quiet and cozy

Posted May 8, 2017
It was very easy to find and was close to shopping and restaurants. The staff were very nice.
Comment from Hotel Management
May 14, 2017 by innkeeper, Hotel Management
Dear Noreen Thank you for staying with us. We appreciate your feedback. Happy to see you were able to find our location close to dinning, entertainment and shopping distance. We look forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

easily the best stay I have ever had at a hotel

Posted Apr 30, 2017
Pros: everything!
stayed here for Coachella. we originally booked a double bed room, and the hotel upgraded us to one of their small condo/houses for no additional charge! we had a full kitchen, living room, 2 rooms, 2 bathrooms, and a private pool! honestly felt like I was at home, everything was perfect. I am definitely staying here anytime I do Coachella again.
Comment from Hotel Management
May 7, 2017 by innkeeper, Hotel Management
Dear Travel Thank you for staying with us. Happy to see your enjoyed your free upgrade to one of the Duplex. Fully furnished semi private pool with full kitchen and living room area. Perfect for large groups or for private getaways. We look forward to your next visit. Thank you
4 out of 5
Recommended
for Everyone
by A verified traveler from Porter Ranch, CA

Convenient Location

Posted Apr 30, 2017
Pros: The location and all staff are very welcoming and attentive. Free continental breakfast and WiFi.
Location: The hotel is conveniently located right off Highway 111. Steps away from grocery, eateries, and local stores. Walking distance from El Paseo.
Hotel is in a quiet setting. Rooms are clean and large. Lovely sparkling pool. Some of the rooms have views of the pool with direct access.
Comment from Hotel Management
May 7, 2017 by Innkeeper, Hotel Management
Dear Rose Lou Thank you for your feedback. We hope you enjoyed your stay. Pleased to hear you were able to enjoyed all the great amenities we offer. Hope to have you back again soon.
5 out of 5
by A verified traveler

Posted Apr 16, 2017
We were upgraded to a kind size room upon check in, which was a lovely surprise! The room was a great size and I appreciated the addition of books.
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Traveler Thank you for staying with us. We hope you enjoyed all of our beautiful amenities and hope you can join us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ojai, CA

Quiet, affordable hotel in downtown Palm Desert.

Posted Apr 8, 2017
My wife and I stayed on a Wednesday night in April. The room was very clean and well appointed. Our room faced the pool and we had our own little sitting area just outside our door - perfect for catching up on some reading. The setting wasn't fancy (the hotel is behind a strip mall with a Subway and liquor store) but truly once you are within the walls and by the pool, it feels like you are in your own world. Very quiet. No street noise at all. My wife liked the tile floor in the room, especially since the hotel is pet friendly - she felt it made it cleaner. We have a dog but didn't bring him this time - we may next time. The A/C blasted cold air like a champ. I used the pool (refreshing and clean) and the hot tub (warm and lots of air jets). They have several gas grills available and we did see some guests cooking up burgers for their families. We'd come back for sure.
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Kurt Thank you for your review. We appreciate great feedback. We also thank you for choosing our Inn for your home away from home. Happy to have all the great amenities for you and other guest to enjoy. We are close to just about all the major shopping and dinning areas here in the Desert. We do hope you can join us again. soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from mission viejo

Good value for Palm springs

Posted Apr 8, 2017
Huge room with all amenities. Very quiet and close to all. Normal breakfast, but good coffee.
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Jay Thank you for your feedback. Happy to hear you enjoyed your stay. We look forward to your next visit. see you next time
3 out of 5
Recommended
for Everyone
by A verified traveler

Quaint convenient and comfortable

Posted Apr 8, 2017
Pros: Pool area
Cons: Update
Location: Excelkfnt locatiin to El Paseo
A cute " vintage hotel ,with all rooms facing the pool . Staff lovely , adequate breakfast , more healthy options would have been nice . Rooms are tired but adequately clean .Just a little tired and old .Shower in 202 taps broken but workable . But we would stay again !
Comment from Hotel Management
Apr 23, 2017 by innkeeper, Hotel Management
Dear Traveler Thank you for your feedback. Please to hear you enjoyed your stay with us. Happy you found our Inn charming. Most of rooms face the pool and get the most beautiful view of the san Jacinto Mountains. We hope you can join us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Minnesota

Couldn't ask for more

Posted Apr 6, 2017
Pros: Staff was gracious and helpful. Room was lovely and very clean. It was peaceful and quiet and very reasonably priced.
I was visiting some friends who were grieving the loss of their son who recently passed away after being hit by a car.. It really meant a lot to return to this hotel at the end of some long and stressful days.
Comment from Hotel Management
Apr 8, 2017 by Innkeeper, Hotel Management
Dear Paula, Thank you for your feedback. I'm so sorry to hear about the loss of your friends son. Its always hard and stressful to be there for someone in that type of situation. Glad you were able to come and relax in a comfortable room. We hope you can join us again and Best wishes to your friend.
3 out of 5
by A verified traveler from NY

Very dated

Posted Apr 1, 2017
Tried to put us in a room off an alleyway. Internet very poor and dropping out. Shower head worn and calcified. Mattress hard. Two good things pool and location in town.
Comment from Hotel Management
Apr 8, 2017 by innkeeper, Hotel Management
Dear Jim Thank you for staying with us. Sorry to hear the room wasn't what you expected. We try our best to accommodate all of our guest requests but sometimes due to the availability we are not able to. We hope you will join us again. We would like to turn things around and make your stay more pleasant.