Posted Sep 7, 2016
We've just returned from a very relaxing trip at this hotel. It was an amazing experience from the moment we arrived. From being greeted with a glass of sparkling wine, to having a customized placard on our door, to having complimentary fruit kebabs delivered poolside-L'Horizon provides the small details that make a big impact. Even though the hotel was fully committed when we arrived, it was a relaxing and intimate experience. The rooms are beautifully decorated in mid century modern style. The grounds are well maintained with lovely fountains throughout. The valet and front desk staff go above and beyond to take care of you, hurrying to retrieve your bags, offering to make dinner reservations/suggestions, and providing anything else you could need. The hotel "shuttle" service (nice BMW) was a great addition. We received a couples massage in our room that was perfect. Housekeeping did a great job, and the turn down service with cookies was just another small detail that made a lasting impression.
If anything could be improved upon-and I'm being picky now- it would be the bar staff. Although their service anywhere else would be completely up to par, it just wasn't at the same level as the rest of the hotel service. A little slow, and made a couple of mistakes, but didn't bother us since we were there to relax.
Overall, I would highly recommend L'Horizon. We'd move in if we could and can't wait to return!