Catherine, we appreciate your high rating, but we're disheartened to hear about your experience with the mattress. Your feedback is valuable, and we will address this promptly to ensure the comfort of all our guests. Thank you for your understanding, and we hope to have the pleasure of welcoming you back soon.

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Sylvana.

It's great to hear that you had a memorable time with us, Catherine! We appreciate your positive comments and helpful feedback on our dining options. We are eager to host you again and provide an even better experience on your next visit.

Aneasa, we are glad you found our resort beautiful and our team great. We understand your concerns about crowding and diversity among our guests, especially during peak times like spring break. We are committed to welcoming and celebrating diversity. We hope to have you back for an even better experience in the future.

Joseph, we're pleased you found so much to enjoy during your recent stay! Thank you for the positive feedback, and we hope for the chance to welcome you back soon.

We hope for the opportunity to improve your experience with us. Please visit again, Diana.

Mary Joanne, it's disappointing to learn about your check-in experience and the handling of your requests. We aim for every guest's stay to be seamless from start to finish and will review your comments as a team to ensure such oversights don't occur again. We're glad you enjoyed the resort otherwise and would love to ensure your next visit is perfect in every way.

We appreciate your praise, Sheri, and are delighted you found our resort beautiful and charming. We've taken your suggestions about the rooms to heart and look forward to fully surpassing your expectations the next time you visit.

Deborah, we're grateful for your time in giving us a five-star rating. It's wonderful to know we delivered a perfect stay, and we look forward to welcoming you back!

Melvyn, we have enjoyed many memorable trips with you over the years and greatly appreciate your loyalty and patronage. Your insights are invaluable. Please know that when reservations are not made with us we are not aware od the details prior to guest arrival. Therefore, room types are based on availability at check-in. We would love to help you with your future visits to ensure your experience is seamless from beginning to end. Thank you.

Thank you, Frederic, for your positive praise. We're delighted to know your experience was excellent. Looking forward to serving you again in the future.

Thank you for sharing your high remarks, Timothy. It was a pleasure hosting you for your vacation and we are glad we met all of your travel needs. Be sure to choose us again.

Your high praise for our property is truly rewarding and appreciated, Praveena. We hope you will return to enjoy more of our luxuries and comforts soon.

Thank you, Robert, for highlighting the many activities available at our resort. We're pleased you found them enjoyable and would love to welcome you back to experience more fun and relaxation.

Thank you for your feedback, Anthony. We're so glad our team made you feel valued, and we'll share your comments internally to ensure every interaction is equally welcoming. We're eager to have you as our guest again soon.

James, we truly appreciate your feedback and are sorry to hear your recent experience didn't meet the exceptional standards we aim for. We take your comments seriously and will discuss them further with our management team to ensure we preserve the unique atmosphere our guests cherish. We hope to have the opportunity to welcome you back and restore your faith in us.

It's wonderful to know our service met your expectations, April! Our team is dedicated to delivering exceptional experiences, and we can't wait to have you stay with us again.

Lance, it's disheartening to learn about your experience during check-in. We deeply apologize for the inconvenience and will work with our team to ensure this doesn't happen again. Please allow us another chance to welcome you and restore your confidence in our service.

Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Debbie.

Thank you, Debra. We can’t wait to welcome you back for another five-star stay!

Monica, we enjoy welcoming pets as well as their owners, and we’re happy that we could provide a five-star experience! Thank you for the kind remarks. We hope to see you again soon.

It was a pleasure hosting you, Craig, and we appreciate your kind words about our property's historic charm! It's great to hear you felt relaxed and at home during your time with us. We look forward to welcoming you back soon.

Michelle, we're proud the beauty of our resort won you over and secured your return in the future. It's our pleasure to create a memorable and enjoyable experience for our guests and we look forward to welcoming you back soon.

Gracie, it was our pleasure to ensure your stay began seamlessly! Thank you for the kind words, and we look forward to making your next visit just as exceptional.

Thank you for the five-star rating, Ali! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

Julie, it's wonderful to hear that your stay met all your expectations! We're here to ensure every visit is just as fulfilling. We look forward to welcoming you back soon.

Knowing you had a wonderful stay is truly gratifying, Patricia.Thank you, and we eagerly await your next visit.

Scott, your five-star rating is greatly appreciated! Thank you for choosing our resort for your stay. We hope for the opportunity to host you again soon.

Diana, welcoming you back to our resort is always a pleasure! Your kind words about our relaxing amenities and exceptional service mean the world to us. Thank you and we're already looking forward to your next stay.

Julie, your positive praise is greatly appreciated, especially regarding our incredible team. We always enjoy hearing what our guests would like to see enhanced in the future and will discuss your feedback. We hope your travels bring you bak for an even more impressive experience soon.

Knowing you had a wonderful stay is truly gratifying! Thank you, Michael, and we eagerly await your next visit.

Naomi, we're pleased that you had a wonderful time at our resort and are considering returning. It will be our pleasure to welcome you back.

Brent, we're so glad that you enjoyed your getaway with us! Thank you for your kind remarks about our beautiful setting and many amenities. We're already looking forward to your return visit.

Thank you, Jen, for sharing your experience. It's wonderful to hear that your family enjoyed the holiday stay, finding the property well-maintained and the service impressive. However, the concerns about the parking situation and restaurant options, especially during lunchtime, are noted and will be shared with our Management Team. We are delighted to know that despite these issues, your stay was overall great. The team looks forward to welcoming you back and aims to make your next visit even more seamless and enjoyable.

Thank you for reaching out to us about your experience, Mary. While we're glad our beautiful property and welcoming atmosphere pleased you, we're truly sorry to hear about the shortcomings with your guest room. We take the concerns you've described seriously and will investigate further with our team to ensure all of our accommodations are consistently cleaned and maintained to our high standards. We hope you will allow us another chance to regain your confidence with a future visit.

Thank you for sharing your feedback, Amanda. We appreciate your loyalty to our resort over the years and your honest review. We're pleased to hear that you found the new digital room keys and restaurant service to be positive aspects of your stay. However, we apologize for the issues you encountered with the room conditions and the challenges you faced when trying to upgrade. We understand the importance of maintaining our accommodations to a high standard, and your comments are noted. We hope to have the opportunity to improve your experience in the future, so you can fully enjoy our beautiful grounds.

We regret that your expectations did not match up with the experience that you had with us. We appreciate your feedback and sincerely hope that we will have a second chance to impress you.

Ed, seeing your rating is disappointing as we always strive to provide our guests with a first-rate stay. We hope to have the opportunity to change your impression of us on a future visit.

John, thank you for taking the time to share your feedback with us. Although we're pleased that you enjoyed our beautiful grounds and activities, we must sincerely apologize for the shortcomings in your guest room and dining experience. What you've described does not reflect our high standards, and we can assure you that we will be addressing your comments promptly with our maintenance and restaurant teams. Please consider visiting again so we can work to improve your impression.

We're proud to have earned your top score. Please come back soon!

We’re proud to have earned five stars on your recent visit, Tatsuya. Thank you and it will be a pleasure to welcome you back.

Masha, it is disappointing that we did not provide you with the exceptional stay we wish for all of our guests to have. Hopefully, we may have another chance to turn your impression of us around.

Craig, we sincerely apologize for your disappointing experience. What you've described certainly does not match the level of service and environment we strive for at our resort, and we wish we had the opportunity to address your concerns while you were still here. Rest assured, we will be reviewing your comments with the appropriate teams to ensure a better experience in the future. Thank you for your feedback, and we hope for another chance to restore your confidence in us.

Jana, we're pleased that you found so much value in your stay and appreciated our pet-friendly policies. It was a pleasure hosting you, and we look forward to your return visit.

Thank you for the five-star rating, Kathleen. We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

Marcelo, thank you for sharing your valuable feedback. While it's nice to hear that our beautiful grounds impressed you, we sincerely apologize for any disruption to your rest. We understand the importance of a peaceful environment and will discuss your comments with our team. We hope to have the opportunity to win you over completely with a future stay.

We appreciate knowing that your visit was excellent, Christopher. It would be our honor to welcome you back again!

Thank you for your feedback, Christopher. We're pleased you appreciated the beauty of our property and we value your suggestions regarding updates and our menu offerings. We understand your thoughts about the upgrade pricing and will review our policies to ensure they align with our commitment to customer satisfaction. Your feedback is appreciated, and we hope to welcome you back in the future for an enhanced overall experience.