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Reviews of Lido Palms Resort & Spa

2.5 out of 5
Lido Palms Resort & Spa
12801 Tamar Drive, Desert Hot Springs, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 151 out of 240 reviews" "
Rating 8 - Good. 66 out of 240 reviews" "
Rating 6 - Okay. 15 out of 240 reviews" "
Rating 4 - Poor. 5 out of 240 reviews" "
Rating 2 - Terrible. 3 out of 240 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oleg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel for its privacy - only 10 rooms. Quiet, no children, no animals, closed area. The swimming pools are open 24 hours a day. There is a kitchen, a large refrigerator, you can cook something simple or heat up food.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and from which to enjoy the area. Clean, comfortable rooms, a great courtyard, and the owner-operators are super nice and accommodating. I would definitely stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marisela

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
Very flexible and friendly. Pool/jacuzzi extra clean… no bleach odor. Have been here several times and have brought family and friends.
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with great hot pools and very quiet
Stayed 2 nights in Mar 2024

10/10 Excellent

Shauk

Stayed 1 night in Jan 2024

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Genesis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that the place was quiet and staff were friendly.
Stayed 3 nights in Oct 2023

6/10 Okay

Angelina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Not 24 hour check in like Expedia says. We booked late in the evening, and the woman who checked us in was super rude.
Stayed 1 night in Sep 2023

10/10 Excellent

Marisela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s small, private place. Love the option of indoor and outdoor pool/jacuzzi.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything FINE !!!
Stayed 1 night in Jun 2023

10/10 Excellent

Loretta Paula, La Mesa

Stayed 2 nights in Feb 2023

10/10 Excellent

Amanda

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly nice room with kitchen.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very relaxing get-away!
From the moment we walked in, the staff was very friendly and inviting. The grounds are beautiful and relaxing. I would definitely return to this location again!
Stayed 2 nights in Apr 2023

10/10 Excellent

Chutchatorn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so spacious inside the room! Very cute little stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Coachella festival. Very convenient, great natural spring pools, and everyine was super friendly. I probably dont need to go to Coachella again, but if I do, I woukd definitely book a room at the Lido.
Stayed 2 nights in Apr 2023

10/10 Excellent

Leverett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The office is only open 8-8, but despite the check-in time of 3pm I was allowed to use and store my stuff in my room at around 1pm before they had gotten around to cleaning it out, which was really nice and helped save my schedule. They just gave the cleaners a heads up that my stuff would be in the closet, and it was safe and untouched when I got back at 2:30am that night. The pool and hot tub were really nice. The room had plenty of space and amenities, I appreciated having a full table and refrigerator in the kitchen, and in other circumstances would have really liked having the stove oven in the unit.
Stayed 3 nights in Apr 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the scenery and the hot tub and heated pools!! Great service. :) 2nd time staying here! Highly recommend
Stayed 1 night in Apr 2023

10/10 Excellent

Elvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ning and Janet made it very easy and comfortable. First timer there...great massage therapists. I will go back again, but will definitely stay longer!
Stayed 1 night in Apr 2023

6/10 Okay

Robin, Midlothian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were great and the pools nice. The rooms and kitchenettes are from the 70s, and badly need renovations. It needs investment and upgrades. For example the windows will not securely close and little screw clamps are used as a stop gap, but this isn't obvious.
Stayed 1 night in Mar 2023

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed overnight but wish we stayed longer. The room was well kept. The staff was very friendly. We hope to visit again.
Stayed 1 night in Mar 2023

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place because Lisa is a wonderful host. My daughter says Lisa made it special.
Stayed 1 night in Feb 2023

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was very small and easy to get around. It is a very quiet and pleasing environment. The room has ample space, a fully equipped kitchen, very comfortable details like the lush bathroom rug, beautiful towels and linens, modesty robes. Very enjoyable stay!
Stayed 1 night in Feb 2023

8/10 Good

Marisela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, kind and helpful management. Loved the different temperature water in pools. Very relaxing during the day. I loved this place! Only downside was the disrespectful people that stayed late at pool were talking very loud. Had to put volume up on tv to not hear them. I’m not a fan of memory foam beds…so for me the bed was not comfortable.
Stayed 2 nights in Feb 2023

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint property with a lot to offer. We had a full kitchen which was unexpected. The beds are by far the most comfortable we’ve slept in at a hotel. Unfortunately we didn’t get a chance to use any of the mineral spring pools they have due to our schedule and the weather but they looked inviting. We’d stay here again
Stayed 3 nights in Jan 2023

10/10 Excellent

Daehwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent springs and resort
Stayed 1 night in Jan 2023

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is kept clean and inviting. It is geat place to relax.

10/10 Excellent

Lorraine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Nikolai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lido Palms is a gem! Beautifully maintained streamline modern architecture and gardens. Excellent mineral pools. Furniture isn't stylish but everything is clean and in good shape. Full kitchen. Birdwatch while you're in the hot tubs. Even had a pair of roadrunners come for a visit. I'd love to stay here for several days.

10/10 Excellent

jessica

Stayed 1 night in Dec 2022

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, very comfortable. Our room had a full kitchen - wonderful!! Dishes in the cupboards, cooking pans and utensils. It was great! We have family in the area and will stay here, again.

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great
Stayed 4 nights in Oct 2022

10/10 Excellent

Shinichi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility, clean and safe. Definitely we will come back again.
Stayed 1 night in Jul 2022

10/10 Excellent

Grigoriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Loretta Paula, La Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quiet and private. Nice pool and spa. Room was large and had a nice separate kitchen & bath
Stayed 3 nights in Apr 2022

10/10 Excellent

Rosesea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was soo incredibly clean, pool and tubs were warm with varying temperatures, small, small kitchen in the room, wonderful
Stayed 2 nights in Apr 2022

10/10 Excellent

denise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great girls weekend getaway! We luckily had the property almost all to ourselves. Love the mineral hot tubs and pool. Sauna was a nice touch, too!
Stayed 1 night in Jan 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

William, Seaside

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools don't close so we could soak late into night
Stayed 1 night in Dec 2021

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Nancy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, small, private and comfortable.
I've stayed at this hotel 10 different times since October 2020. The hotel is small which I love, it's normally quiet, there are no "day passes" sold, the rooms are large and comfortable, and there is a full kitchen to boot. A nice pool, indoor mineral pool, sauna. Had only one slightly negative experience and that was noisy inconsiderate customers of the hotel who stayed up late at night getting drunk by the pool with music blaring from their room. Talk about selfish people. Not once did they consider all the other paying guests in the hotel that were trying to sleep! I called the manager and had her go quiet them down. Other than that, we have always had a wonderful stay. I have to leave a comment for the person who left a "Poor" review for the hotel for their stay on April 9, 2021, and who booked through Travelocity. She said they paid $260 a night [Rooms are $200 - $220, not $260], she complained because they would not let her dog stay in the hotel [Even though the hotel website states "No Pets Allowed"], she asked the hotel for a refund of the $260 she paid Travelocity for the room. She was upset because the hotel told her she needed to contact Travelocity for any refund since that is who she booked the room through, and paid. Some people just don't use their brain. Giving a poor review over things that are your own doing is pretty pathetic. This is a great hotel, great location, very comfortable, and has great amenities.
Stayed 3 nights in Mar 2021

10/10 Excellent

Anton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is My Favorite Hot Springs Hotel
I really like hot springs hotels. I've been to about 10 different hotels so far, but Lido Palms is definitely my favorite one. It has 3 large pools with different temperatures and all of them are amazing. Staff is doing a great job keeping this pools nice and clean. Rooms are very comfortable. It has a separate kitchen with everything you might need to cook meals. The area around is very quiet and cozy. And a night sky is just spectacular because of a low light pollution in this area. I will be super happy to return to this place again in a future.
Stayed 2 nights in Jul 2021

8/10 Good

Inna

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner, Traveled with pets
Disliked: Staff & service, property conditions & facilities
Located in a sketchy neighborhood among homes. Not a hotel. Booked through Travelocity because this property was indicated when I searched for “pet” friendly hotels will traveling cross-country. Booked and paid $260 for room to secure. Drove two hours out of our way to get to “hotel (house)” only to be told they do not allow pets. I indicated I had a pet on the reservation when booked. “We don’t allow pets or kids nor smoking!” I told her, I don’t smoke, no kids and my pet is six pounds. I asked if she would refund my full payment. She told me no and that Travelocity would have to do that. I reiterated that her place came up as pet friendly and I indicated I had a pet. We had been driving for two days and it was late afternoon on a Friday in Southern California heat and traffic.... No sympathy. Defensive and rude IMO. I would not recommend this place or Travelocity.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy. Group congregated at Jacuzzi well past 10 pm and were very loud and boisterous. Due to property design(square with Jacuzzi in middle), noise echoed throughout the facility. After that a compressor of some sort came on and off every 15 minutes throughout the night until 5:30 am....sounded like a parked truck. Not very restful or relaxing. Oh, and someone broke into our car and stole 5 or 600 dollars worth of electronics. This is not a good neighborhood(check out all the ominous intruder signs in neighboring homes). Next time ,we'll be heading to Palm Springs. Be careful. Be safe.
Stayed 1 night in Feb 2021

10/10 Excellent

Yelena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

6/10 Okay

DON

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2021

8/10 Good

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean comfortable place the pools are beautiful
Stayed 2 nights in Dec 2020