HUGE, comfortable rooms but hotel is outdated/worn
Posted Sep 19, 2016
Hotel needs updating really badly in the lobby, hallways, common areas, fitness room. It was a great value due to the outdated conditions because we have never stayed in a suite that large for the price we paid. About 1,000 sq ft. The room was amazing. Pool area was nice. Lounge chairs all need to be replaced though. We would stay here again simply because of the room but the rest of the hotel is an eye sore. Staff was great. Allowed very late check out. Free parking. One of the housekeepers went out of her way to help me track down a full Pellegrino bottle I accidentally left behind in the freezer of our room after we checked out. It was about 2 hours after we checked out and I approached her in the hallway and asked if they already cleaned our room and she said yes. She told me to wait a moment to check with the housekeeper that cleaned our room and proceeded to walk to the opposite end of the very long hallway to check with her coworker on the bottle's whereabouts. It turns out they ended up discarding it, which was fine; the bottle only cost about $1.00, but the service I received from this woman even after checking out of the hotel was great. She could have just said no but went out of her way to help me.