Tidy but over priced!
Posted Nov 24, 2016
The hotel was tidy and clean. But you are isolated so are at the mercy of the hotel pricing, buffet breakfast is $26 dollars (not 16 as you are told in the pricing guide on Expedia ). The resort fee is overpriced for a hotel you are already paying good money for, I do not know why they do not build this in to the price of you room as it's a compulsory charge.
The biggest disappoint was the hotel over charged us on the pool bar bill that was expensive all ready 38 dollars for 2 kids cokes and two very basic cocktails. At check out we were told that we owed another 77.54 for the buffet breakfast that morning nothing was said about the overcharge on the pool drinks, until I question the bill. At this point the receptionist disappeared in the back room for 5 minutes then re-appeared with another invoice with the correct amount and told use we had the wrong invoice in my option they had automatically taken a 22% tip as my wife had not tipped anything.
I think the hotel need to look at pricing policies as a huge hotel the day before thank giving was very quiet with the pool side only having about 40 people at most around it and the restaurant only have 20 people at max sitting at anytime in the 2 nights we were there.
The surroundings area itself is great and lovely scenery and plenty to do, like the living desert etc.