Family Friendly and Luxury
Posted Apr 20, 2017
Stayed here midweek to enjoy a 2 day desert adventure during the kid's spring break. The hotel was hosting a conference so it was crowded, but this didn't affect our experience as the staff was super attentive and friendly.
We asked to move rooms because the carpet and arm chair in the first room was wet, and the front desk was profusely apologetic about it it all. They compensated me fairly (in my opinion) and made the wrong right.
The kids loved the pool (warm and salted), the wife loved the sheets, and I loved the aroma. The hotel was so nice, that we decided to make this our go-to place whenever we decide to return to Palm Springs from now on. Our family loves Joshua Tree NP, the Indian Canyon hikes, and the scenic Sand to Snow fun to be had in the Mojave and Colorado deserts so it is with absolute certainty that we'll be frequenting the Renaissance Hotel in the future.