Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
86% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travelers
by A verified traveler from Seattle

Great Hotel

Posted Nov 13, 2015
Stayed for 2 nights, quite, comfortable, beautiful location and grounds...No issues, just a nice stay.
5 out of 5
for Everyone
by A verified traveler from Mesa, Arizona

Nice view the mountain

Posted Nov 9, 2015
Pros: Mostly spa is great..
Cons: nothing above !
Location: doesn't bother me location.
It is wonderful place to staying at Westin Mission Hills Golf Resort, everything is beautiful classic nice getting away from home. That hotel made me so relaxes go to pool area feel like paradise. Also in the room is nicely inside seem very cleans, the bed is wonderful make me staying calm. I would like come back again next time, because it is very peaceful area so quietest place, feel like free spiritual help you releasing stresses free.
4 out of 5
for Everyone
by A verified traveler from la

close to Indian Wells tennis tournament

Posted Nov 6, 2015
Pros: great amenities for toddlers
Cons: more bars and restaurants
great stay, 20 minutes to tennis tournament with traffic
5 out of 5
for Everyone
by A verified traveler from Ventura, CA

Beautiful Hotel with all the Amenities

Posted Oct 30, 2015
Pros: We loved the "adult" pool, which was more our style. The bar and Italian restaurant were great. Rented bikes and rode around the property.
Cons: Can not think of anything that needs improving.
Location: Things to near by...eat, eat and eat. We had lunch at nearby "Burgers and Beer's and watched football. Great place.
We absolutely loved this resort and will definitely be going back. The hotel grounds are stunning and the staff was very professional and courteous.
5 out of 5
for Everyone
by A verified traveler from Hacienda Heights, Ca

Great hotel in the desert

Posted Oct 23, 2015
Pros: Accommodations and the staff
Location: Near the casino Agua Caliente
Great hotel with very nice accommodations and a great, helping staff. A very good value for a reasonable price. I definitely would stay again.
5 out of 5
for Everyone
by A verified traveler from Southern California

Great hotel

Posted Oct 19, 2015
Location: We were right on a golf course and close by to the casino, maybe 5 minutes away.
Great hotel, everyone from the front desk at check-in to the resturant staff to the housekeeping staff, every single person we saw was super friendly and helpful. I look forward to going back.
4 out of 5
for Everyone
by A verified traveler

3.5 Star at 5 Star prices

Posted Oct 8, 2015
I expected a cleaner room for the rate. I found random hairs in the tub & the room is not quiet at night. The food from cafe was awful. I complained and the staff tried to made adjustments but it was futile. The bed was comfortable and the pool was clean and the staff was nice. I expect 5 star experience from a reported 5 star hotel.
1 out of 5
by A verified traveler from Barrier islands, NJ

Theft from our room ruined our anniversary trip

Posted Oct 5, 2015
Pros: The property was lovely, but we couldn't enjoy it because we experienced theft in our room.
Cons: They could take their guests at their word, rather than discounting us. The room costs a fortune, this is ridiculous.
Location: The hotel was not far from daily activities, but I couldn't enjoy them after the theft.
At first we were in love with the hotel, then we experienced theft in our room that occurred at the time of maid service. We contacted the police and hotel staff, and just heard our claim was denied because the staff said they were not responsible. They denied our claim before the police report was filed. My husband spend the rest of the trip in the room, not trusting the maid service to clean the room, so he did it himself. The mood of our 10th anniversary trip was ruined only two days into a week long trip. We'd never return.
4 out of 5
for Families
by A verified traveler from TARZANA,CA

very nice hotel

Posted Sep 8, 2015
Pros: all the staff was VERY NICE !!!
My husband and I , went there to celebrate our 4th wedding anniversary !...we spent only one night and we really enjoy the stay. we are planning to go back again but with our kids.
5 out of 5
for Business Travelers
by Irma from Menifee, Ca.

Great place to stay

Posted Sep 1, 2015 on Hotels
I went with family to go see the Battle of the Badges at Aqua Caliente. I LOVE LOVE your hotel. I would definitely book again1