5 outdoor pools, sun loungers
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Reviews of Two Bunch Palms Spa Resort - Adults Only

3.5 out of 5
Two Bunch Palms Spa Resort - Adults Only
67425 Two Bunch Palms Trail, Desert Hot Springs, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 399 out of 789 reviews" "
Rating 8 - Good. 250 out of 789 reviews" "
Rating 6 - Okay. 76 out of 789 reviews" "
Rating 4 - Poor. 30 out of 789 reviews" "
Rating 2 - Terrible. 34 out of 789 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yuwei

Stayed 3 nights in Jan 2020

10/10 Excellent

JJ, Boulder Co

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heaven on earth & wonderful staff & mineral hot springs. Meditative and a great respite from crazy life!
Stayed 4 nights in Mar 2020

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Lovely hotel, unfortunate timing
The resort was lovely, amazing food in the restaurant, the rooms clean and the beds were comfy. I think we arrived at a tricky time with poor weather and looming Corona Virus, meaning the hotel was less busy than usual. This meant however the Twine bar was shut in the evening- this wasn’t communicated on arrival nor was any form of compensation offered to guests. We ended up leaving the resort to head to PS for evening drinks. I also thought it was odd there was no welcome pack in the rooms containing information like spa prices, class times and info regarding the complimentary coffee. My partner and I had a wonderful massage, both of our therapists were fantastic, however, the spa facilities themselves looked dated, in my opinion, the sauna for example I feel needs a complete renovation. Overall, we enjoyed our stay, and would recommend.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Liked: Cleanliness
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Changes are good and bad
My boyfriend and I have been going to 2 Bunch for years and last year they re-branded and nicely upgraded the property. While these upgrades are nice, the number of people visiting has doubled and it's hard to get a private hot tub and lounge chairs, which is very frustrating. Also the noise level from people talking really changes the peaceful sanctuary that we used to love so much. Not sure if we will be back or look for somewhere else
Stayed 4 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

J, Los Angeles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice as usual. It was a lot better after remodeling
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Conditioner is very noisy outside and shaking. It looks like earthquake.
Stayed 5 nights in Feb 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Perfect Pools
Very relaxing and the food was delicious. Seems over priced, the valet parking and needing a golf cart to get your luggage around was an inconvenience.
Morning Bloody Mary in the grotto.
Stayed 2 nights in Feb 2020

6/10 Okay

Nicholas

Could be better
Not what it used to be
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds with friendly staff. The restaurant was excellent and the service superb. The staff at the front desk were great! I found it totally relaxing. Also enjoyed the classes,
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very relaxed setting .Staff were amazing !
Stayed 1 night in Feb 2020

10/10 Excellent

Vanessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Jen, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice to have a garden view for next visit.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean and quiet. Very nice. Facility is nice and relaxing with the spa
Stayed 1 night in Jan 2020

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful paradise in the middle of the desert. All about the water. Valet is a problem.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!
Stayed 2 nights in Jan 2020

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet relaxing romantic stay
We had a lovely, romantic, rejuvenating few days. The check in was easy. The room was nice. The restaurant was good. The water was GREAT! The property is so big we felt like we were still discovering parts. We did the mud. Once in a life time experience that I never need to do again! We’ve stayed at many places in dhs, Palm Springs, and the surrounding area. I don’t think we’ll ever bother to stay anywhere else. This is the best. Hot water! Endless hot water!
Stayed 4 nights in Jan 2020

4/10 Poor

tsui

Traveled with family
Disliked: Property conditions & facilities
unhappy holliday!
the room is very noisy. the bathroom door is difficult to open. the walking route light is too weak. the hot tub not rain covered, so! can't enjoy.
Stayed 1 night in Dec 2019

4/10 Poor

curt

Liked: Staff & service
Disliked: Property conditions & facilities
Extremely disappointing
After checking in we realized that we were put into a room that we did not book. After going to the front desk to inquire about being given the wrong room we were told that they had overbooked. Now I booked out a month in advance. I asked how it was possible to book out a month in advance and be bumped. Not only that, upon check-in the front desk could have informed us of the change but it didn’t. If I had known that we weren’t going to get what we booked I would have made arrangements to stay someplace else. I’ve stayed at the cottages before. It is a long cold, muddy and sandy walk from the Grotto. That is why we booked a room as close to the pool as possible. The room we were put had multiple issues. The drapes couldn’t close all the way so we didn’t have privacy. We had to ask for binder clips to clip the drapes together. The shower didn’t drain and we had to turn off the shower intermittently in order to make sure the water didn’t overflow unto the bathroom floor. Being a spa, which the main selling point is a hot spring, you would figure that there would be clothes hooks to hang up the robes that were provided. Nope. No hooks... Going to Hot Springs is a luxury I enjoy. I’ve been to them all over the world. I would definitely not recommend staying at Two Bunch. Sad.
Stayed 1 night in Dec 2019

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angel was the best although the entire staff at this magical place gets an A for friendliness and effort. Everyone is patient and accommodating and wants to give you the best experience. Fell in love with the property, pools and the staff
Stayed 2 nights in Dec 2019

10/10 Excellent

Curt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hot springs luxury!!
Love this place!! Access to the hot springs pools comes with the rooms and that alone is worth the price! They are open almost 24 hours a day and are wonderful to relax and read in. You can also order drinks to the pools which is lovely! The food is fresh and delicious. The grounds have recently been redone and look great! A gem of a hotel!
Stayed 1 night in Oct 2019

6/10 Okay

jong

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Meh..
Rooms were not ready until 5pm. At 5pm when I went back to the front desk, I asked why there was a delay and the answer I received was, "Everyone decided to come at the same time". Well, the rooms were supposed to be ready by 4pm for everyone. That was not an acceptable excuse. The next day, hot waters in the spa and in-room were not working throughout the whole resort. What is the point of coming to this resort if we cannot enjoy the "hot" springs? Valet system was horrible. Guests need to stand in the valet lot until someone comes, or if you personally have to walk and talk to someone in the office to request for a driver. I had to wait for 10 minutes, and other guests also waiting and I had to silently compete(?) to talk first to a valet person when he appeared. I saw many people complaining. However, all the employees were hopeless and not helpful. All they could say was sorry with insincerity. It just shows. Yeah. What can they do, right? Resort itself was beautiful. I wish there was more of the hot springs tub.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely blissful floating in the healing waters gazing at palm trees. Incredible chef. Fun wine and tea happy hour. Beautiful new landscaping with turtles in the pond!
Stayed 4 nights in Dec 2019

10/10 Excellent

Sean L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Jacquelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Everything was amazing! From staff to facility to amazing foid
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

taylor

Stayed 1 night in Nov 2019

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth!
We spent two nights and 1.5 days in this truly magical place! The hot spring pools are truly exceptional: super clean, scent-less, healing and relaxing. The grotto area with the pools has beautiful palm trees and the sound of flowing water permeates the air. The restaurant far exceeded our expectations for dinner and brunch! They offer pool-side service through their clever concierge readily available by text. Opportunities for improvement include making the rooms a bit warmer with throw rugs, a more streamlined check-in process with fewer disclaimers to initial (a bit tacky) and fresh painting of some of the common areas.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

8/10 Good

Miki

Liked: Staff & service, room comfort
beautiful setting
We liked the resort a lot. It would have been better to have our car available at our casita. The food at the restaurant was good, but quite expensive. Best breakfast yogurt, I’ve Ever had. The shower fixtures were great in our room. The grounds and plants were lovely. It was a beautiful setting. I would like to go back and stay several days. We only had one night there.
Stayed 1 night in Sep 2019
Response from Front Desk on Oct 20, 2019
Thank you for the wonderful feedback. We are thrilled you enjoyed your visit and hope to assist you again in the near future.

10/10 Excellent

Brooke, Woodland Hills Ca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well groomed and clean. We had a sense of peace our whole visit.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent. However, the weather is too hot.
Stayed 2 nights in Sep 2019
Response from DM on Sep 23, 2019
Thank you for staying with us at Two Bunch Palms!

10/10 Excellent

Alessandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Relaxing Weekend
Really enjoyed this place, the stay was wonderful!
Stayed 1 night in Sep 2019
Response from TBP on Sep 21, 2019
We are glad you enjoyed your stay with us! We hope to see you again very soon.

8/10 Good

Perry

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from DM on Sep 23, 2019
Thank you for staying with us at Two Bunch Palms!