Nice Relaxing Resort
Posted Mar 5, 2017
My husband and I absolutely loved our stay at Welk Resort. The staff was very friendly. The rooms were so clean and comfortable. The pool area was also very nice. We had excellent weather. If we decide to visit The Palm Springs area again, the Welk Resort will be our first choice.
There was only one negative. After traveling all day and getting to the Resort to check in, they told us Expedia overbooked and they didn't have a room for us that night. They did however put us in different hotel for that night. That was very disappointing. How does that even happen when the vacation was booked 4 months in advance????
Comment from Hotel Management
Mar 8, 2017 by Hutch F. , Hotel Management
We appreciate your review. I am happy to hear you loved your stay but do apologize for the room challenge.That is not the impression we want taken away from your check in experience. I am glad we were able to locate another resort for you for that night and the rest of your trip was enjoyable. We would very much like the opportunity to welcome you back to the resort in the future.