Ratings based on 608 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Beautiful hotel right next to a golf course.

Posted May 15, 2017
Room was a villa and beautiful. Reminded me of a fantastic high end apartment. Staff was great and made us feel very welcomed and accommodated for. Will definitely be returning to the hotel again for another stay.
Comment from Hotel Management
May 15, 2017 by Hutch F. , Hotel Management
Thank you for you review. It is great to hear you enjoyed your stay. We are awaiting your return visit.
4 out of 5
by A verified traveler from san diego

hotel well kept

Posted May 10, 2017
Pros: room very clean and pool area very nice
Cons: Do not charge customers credit cards. just put a hold on a credit card or keep a credit card on file like most hotels do
the hotel was clean and well kept however very unhappy that I paid expedia the full amount of my stay when I booked then at check in the hotel charged my credit card $100 and 3 days after I checked out still had not refunded the money, when I called the hotel they said it takes 10 days to refund my $100. I feel that this is very unfair.
Comment from Hotel Management
May 15, 2017 by Hutch F. , Hotel Management
We appreciate your feedback. I have taken you the concerns you expressed to our Resort Management team. We would very much like the opportunity to welcome you back to the resort but understand if you choose not to. Thank you again for your feedback as it does not go unnoticed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful resort

Posted May 2, 2017
Perfect place to stay with everything you need right there. Pool, BBQ grills, games, and even a full kitchen in the room.
Comment from Hotel Management
May 3, 2017 by Hutch F. , Hotel Management
We appreciate your review and hope you visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Keizer, OR

Wonderful pool with a small café and drinks.

Posted May 2, 2017
Pros: Poll was outstanding
Cons: Later check-out
Location: Wet N Wild and the Tram
Came for the sun and got it! Hotel staff very attentive.
Comment from Hotel Management
May 3, 2017 by Hutch F. , Hotel Management
We appreciate you taking the time to comment on your stay with us. Its great to hear you enjoyed the sun during your vacation. Its 92 degrees and sunny today! We look forward to seeing you again!!
2 out of 5
by A verified traveler from Los Angeles

Stagecoach Stay

Posted May 2, 2017
Pros: Building had an old building smell and everything was very outdated.
Cons: Friendlier Staff
Location: Don't know since I booked it to attend Stagecoach.
They never cleaned our room. I guess it's not included with the reservation. When I asked a house keeper she said she's not to clean room until we check out. Had to request clean towels. First hotel I've ever stayed at where they don' come in and do my bed daily. Could hear the staff in the hallway carrying a full conversation very early in the morning.
Comment from Hotel Management
May 3, 2017 by Hutch F. , Hotel Management
We appreciate your taking the time to post a review which gives us the opportunity to thank you for staying with us. We apologize that you had not seen on Expedia that daily housekeeping service is available for a surcharge and arrangements can be made at check-in and that our front office team did not mention and ask if you would like this service. By allowing guests to choose whether they would like daily cleans or forgo, allows us to keep our pricing competitive. We hope you will consider staying with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia

Great stay in Cathedral City

Posted Apr 26, 2017
We were on our way to Coachella and decided to go one day early to beat the traffic. Place was fantastic for the middle of the desert! Room was very spacious and great facilities, shame we werent there longer! Place was easy to find and checkin was a breeze. The resort was about a 10min drive from Palm Springs, we had dinner at Birba and it was lovely! Overall a great stay and would definitely be back!
Comment from Hotel Management
May 1, 2017 by Hutch F. , Hotel Management
Thank you for taking the time to post a review on your stay with us. I am glad to hear you enjoyed your quick trip with us. We hope to see you again in the future!
4 out of 5
Recommended
for Everyone
by A verified traveler from Hepburn, SK

Nice hotel near the airport.

Posted Apr 25, 2017
Pros: Reasonably close to the airport
Cons: Although the hotel is located within a stones throw from silicone valley - all things IT - the wi-fi was terrible.
Location: Restaurants and shopping in Palm Springs.
Stayed a few days on a quick get away. Shopped at the outlet mall, ate in Palm Springs.
Comment from Hotel Management
Apr 25, 2017 by Hutch F. , Hotel Management
Thank you for taking the time to post a review. We are continually working to upgrade our accommodations here at Welk, including our Wi-Fi reception. It is great to hear you had a great getaway with us. We look forward to you visiting again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 24, 2017
Great rooms, excellent facilities, and very considerate staff. The only problem was that the wifi was a bit slow.
Comment from Hotel Management
Apr 25, 2017 by Hutch F. , Hotel Management
Thank you for choosing to stay with us and taking the time to post a review. We look forward to welcoming you back to our resort if your return to the area.
5 out of 5
Recommended
for Families
by A verified traveler from newport beach

great place with separated rooms.

Posted Apr 23, 2017
Pros: room suites separated with a door
Cons: wifi speed can be faster
Location: plenty of things to do at palm springs
we stayed here for a few days. everyone is quite nice. the pool is great with a few community floating tubes. pool food is amazing. love the chips and salsa. this is a great place for families and they have a game room with free pool!
Comment from Hotel Management
Apr 27, 2017 by Hutch F. , Hotel Management
Thank you for taking the time to post a review on your stay. I am happy to hear you had an enjoyable vacation with us. Please come stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 18, 2017
location was perfect. everything we could possibly need was onsite, making it easy to relax and enjoy the poolside sunshine!
Comment from Hotel Management
Apr 18, 2017 by Hutch F. , Hotel Management
Thank you for taking the time to provide comments on your stay. We are happy to hear you enjoyed a relaxing stay. We hope to welcome you back for another enjoyable stay.