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Overview of AC Hotel Ciutat de Palma by Marriott

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  • Standard Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Standard Room, 2 Twin Beds, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More details
  • Room, 1 King Bed, Non Smoking, View

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
4.1
Very Good
Rating 5 - Excellent. 111 out of 337 reviews
5 - Excellent 33%
Rating 4 - Good. 160 out of 337 reviews
4 - Good 47%
Rating 3 - Okay. 53 out of 337 reviews
3 - Okay 16%
Rating 2 - Poor. 8 out of 337 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 337 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Oct 2019

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Close to sites. Easy walking distances to shopping, food and entertainment
Stayed 1 night in Oct 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

3/5 Okay

Traveled with group, Business traveler
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Sad face IconDisliked: Staff & service
Rude staff and things missing/stolen from room
Clean and comfortable, and good location. However we had some problems with the staff. One person in the group had a dress gone missing from her room, and we suspect that is was stolen. When she addressed the receptionist (a young man) he was very rude and not willing to help at all. He did not inform her that she needed to contact the police and did not help instruct her how to. Fortunately another more experienced staff member was able to help and got her in touch with the police. Because of this it would not feel safe to return to this hotel.
Stayed 3 nights in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel is amazing. They were very gracious to my parents, throughout their stay. But most impressively, my bridal veil was damaged by a laundry service in the USA. Though no fault of their own, the hotel staff coordinated services to have my veil repaired and steamed in less than 6 hours, ready for my special day.
Stayed 4 nights in Sep 2019

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