Ratings based on 362 Verified Reviews

3.5 out of 5
77% of guests recommend
3.4 Room cleanliness
4.1 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Piotr

Good hotel.

Posted Nov 7, 2017 on Hotels
Hotel is comfortable, close to the beach, shops and restaurants. It was great time!
4 out of 5
by Paul

Posted Nov 3, 2017 on Hotels
The location is very good and the apartment was a great size for two adults and two teenagers. The interior is quite dated and well used, it could do with an upgrade.
5 out of 5
by Leah

Nice little family holiday hot spot!

Posted Oct 24, 2017 on Hotels
Lovely hotel. Staff all very friendly. Slightly dated but clean. Ideal spot. Lots of places to eat and drink, walk, play...right on beach. We walked to Magaluf in about 10 minutes but the hotel is far enough away not to hear any noise at night. Lovely promenade, parks, clean beaches. Ideal for family holiday. Would recommend and would stay again.
4 out of 5
by Anne-Marie

This traveler left a rating score only Posted Oct 14, 2017 on Hotels
4 out of 5
by Barbara

Posted Sep 30, 2017 on Hotels
Staff were amazing, very clean hotel just very dated. Area good
4 out of 5
for Everyone
by A verified traveler from New Jersey

Nice hotel near the beach

Posted Sep 27, 2017
We had a poolside room. The snack bar staff is great and the front desk people are very helpful. Overall, good hotel experience.
4 out of 5
for Everyone
by A verified traveler from Scotland

A little tired

Posted Sep 17, 2017
The hotel feels a little tired - it could do with refurbishment. Receptionist David is a big plus, all the staff are friendly and helpful.the place is spotless, apartment spacious, water pressure in shower amazing, good air conditioning (a little noisy).
5 out of 5
for Everyone
by A verified traveler from Manchester UK

Hotel and amenities

Posted Jul 27, 2017
Pros: entertaining for kids activities. nice staff, store luggage after check out and shower facilities. friendly and helpful staff. nice hotel
Cons: to have an oven.
Location: perfect for all amenities, beach in walking distance.
good location to amenities and beach, public transport easy access to and from airport. entertaining for kids activities.
5 out of 5
by karen

Dated but great

Posted Jun 10, 2017 on Hotels
Good area very scenic good view from room clean great beds and showers
4 out of 5
by Ali from london

good family hotel in excellent area

Posted Apr 22, 2017 on Hotels
•stayed in a two-bed apartment •kitchen had kettle toaster stove microwave utensils •pots n pans not very good but passable •beds uncomfortable but passable •bathroom was big but had slightly unsteady toilet. hand wash, shampoo, toilet rolls provided. clean towels given •room had iron n ironing board- great!! •nice balcony but no view. we didn't mind. •reception and staff were excellent. has a nice cosy area with sofas for using WiFi. had toilets in reception too which was excellent. •nice heated indoor pool n nice outdoor pool with sun loungers. next to outdoor pool, there is a small playground for kids and pool bar. •lots of shops nearby. cheap supermarket one minute away and lots of places to eat. HALAL restaurant 'Curry Lounge' is around the corner- ask for set menu!!!!! cheap souvenir shops, McDonald's within 5 minutes and ALL BY THE BEACH! •cabs outside hotel always available •free parking outside hotel if u find space or cheap parking provided by hotel. you can hire pushchairs/ buggies and other items from hotel reception!! 5 days stay was great for a 3-star hotel. if u r going on holiday with children, I recommend this hotel. thank u again ROC Portonova.