Ratings based on 477 Verified Reviews

4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from of Eugene

July 6th in Palmdale

Posted Jul 12, 2017
Pros: The pool and breakfast
Location: This hotel is in a good part of town. We liked all the restaurant choses in the area. There is a Costco in Lancaster that's only 6 miles north.
It was a hot couple days in Palmdale. We were glad to see that beautiful pool, it was so refreshing. The morning breakfast was good - scrambled eggs, sausage, bacon, waffles, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Desert

Nice hotel, nice staff

Posted Jun 27, 2017
Location: Hotel located about 1 mile from the 14 Freeway. Gas stations and fast food nearby. Antelope Valley Mall and restaurants about 3-4 miles from hotel.
Room was clean and everything worked. Staff was nice and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler from phoenix az

Nice hotel and very clean

Posted Jun 6, 2017
Staff was very accommodating for our late check in. I reported a problem with our A/c and it was handled quickly and no hassles. The hotel is very clean and safe. The breakfast could use some improvements. Overall I would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Beaumont Ca

Close to softball fields

Posted Jun 2, 2017
Excellent staff, continental breakfast was also good. We had a pleasant stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Jefferson City, MO

Great Place

Posted May 30, 2017
Pros: The cleanliness of the rooms, the pleasant employees and the overall hotel its self.
Cons: Nothing
Location: Plenty of shopping and restaurants close by.
The traffic is very acceptable and makes it easy to get into and out of the hotel. The area is abundant with things to see and do, we were very pleased with it.
Comment from Hotel Management
May 30, 2017 by Management, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 28, 2017
I have never stayed at a Best Western. This location was excellent, a great value and exceeded my expectations.
Comment from Hotel Management
May 29, 2017 by Management, Hotel Management
We are glad you enjoyed your stay. Thank you for staying with us.
4 out of 5
by Thomas

This traveler left a rating score only Posted May 18, 2017 on Hotels
3 out of 5
by Stephanie

Posted May 10, 2017 on Hotels
People were extremely loud on my floor. Too many drunk people. Room was directly in front of elevator! Heard people all through the night leaving and going. Couple next to us screaming and fighting all day. The service was good, but the people who attend the hotel are ghetto.
Comment from Hotel Management
May 18, 2017
We apologize for the loud guests. When we were checking them in, we did not expect them to cause such problems. It was difficult to handle them but we were able to remove them from the property that night.
4 out of 5
by terri

Palmdale Best Western

Posted May 10, 2017 on Hotels
Pool wasn't heated and it was too cold to swim. The Hot Tub was closed for service for 4 days. That's the only issue I had.
Comment from Hotel Management
May 18, 2017
We apologize for not having the hot tub available. We recently had the hot tub renovated so we were forced to have it closed until the health department came to to give us the final approval. As of today, the health department gave us the approval to open up the hot tub so it is not ready to be used. Thank you.
5 out of 5
by Eddie

Posted May 3, 2017 on Hotels
Comment from Hotel Management
May 11, 2017
Thank you for choosing to stay with us. We hope to have you stay with us again.