Ratings based on 138 Verified Reviews

4.3 out of 5
82% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Will be back

Posted Aug 23, 2017 on Hotels
Very clean and comfortable. Nice room and amenities. Only thing i didn't like is the brochure in the room said the pool is open 24 hours and then i was told it's only open until 10pm. Since i was not planning on getting in until late i was not able to swim. For sure not enough parking, i had to park behind the hotel in a dark parking lot, after seeing many homeless people walking through the parking lot throughout the day, i worried about my car all night.
Comment from Hotel Management
Sep 7, 2017 by Randy Miranda, Hotel Management
Thank you for your review and response. We are pleased to see you enjoyed your stay. If there was anything we could have done to make your stay more comfortable please feel free to share your thoughts. We hope to serve you when your travels bring you back to the Palmdale area.
2 out of 5
by A verified traveler from Palmdale, Ca

Posted Aug 21, 2017
The room was nice and in great condition and very comfortable, however after staying there I now have some fraudulent charges from the hotel that we're on authorized to my bank account. I do not trust them or believe that they really take care of your credit card information during your stay .
Comment from Hotel Management
Sep 7, 2017 by Randy M, Hotel Management
I am happy to help with your question. Please feel free to reach out if this has not been resolved.
5 out of 5
by Daniel

Posted Aug 20, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by Randy Miranda, Hotel Management
Thank you for your review and response. We are pleased to see you enjoyed your stay. If there was anything we could have done to make your stay more comfortable please feel free to share your thoughts. We hope to serve you when your travels bring you back to the Palmdale area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles CA

Nice Convient & Comfortable

Posted Aug 17, 2017
Nice convient and a very Comfortable place to stay !
Comment from Hotel Management
Sep 9, 2017 by Randy M, Hotel Management
Thank you for your review and response. We are pleased to see you enjoyed your stay. If there was anything we could have done to make your stay more comfortable please feel free to share your thoughts. We hope to serve you when your travels bring you back to the Palmdale area.
5 out of 5
by A verified traveler

Posted Aug 12, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by Randy Miranda, Hotel Management
Thank you for your review and response. We are pleased to see you enjoyed your stay. If there was anything we could have done to make your stay more comfortable please feel free to share your thoughts. We hope to serve you when your travels bring you back to the Palmdale area.
4 out of 5
by amber

Posted Aug 1, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by Randy Miranda, Hotel Management
Thank you for your review and response. We are pleased to see you enjoyed your stay. If there was anything we could have done to make your stay more comfortable please feel free to share your thoughts. We hope to serve you when your travels bring you back to the Palmdale area.
5 out of 5
by A verified traveler

Posted Jul 31, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017 by Randy Miranda, Hotel Management
Thank you for your review and feedback. We are please to see you enjoyed your stay is there is anything we could have done to improve your stay please feel free to share any additional feedback. We hope to see you again in the future.
5 out of 5
by A verified traveler

Clean Hotel, Happy Employees and great service

Posted Jul 18, 2017 on Hotels
We were there as a couples get away we are locals and are familiar with the hotel hospitality ourselves. This property is clean, housekeepers were friendly and attentive the girls at the cafe morning shift were awesome and Diana the front desk am shift agent as well as the male please forgive me if I'm wrong Larry, pm shift man we're a pleasure very great detailed oriented and happy agents. Thank you all for your help. We will be coming back.
Comment from Hotel Management
Jul 22, 2017 by Randy Miranda, Hotel Management
Thank you for your Review and feedback. We are please to see that you enjoyed your stay and that the seam served you well. We look forward to welcoming you back in the future and if there is anything we can do you help your stay more comfortable please feel free to let us know. Thank you, Randy M
4 out of 5
Recommended
for Everyone
by A verified traveler from Ventura

No microwave

Posted Jul 7, 2017
No microwave in room,toilet ran all every 10 minutes, bathroom door broken and would not close or lock.
Comment from Hotel Management
Jul 16, 2017 by Randy M, Hotel Management
Thank you for you feedback and comments. If it is convenient for you to respond with the room number details I will ensure these issues are corrected. Thanks again for your valuable feedback.
3 out of 5
by Conrad

Posted Jul 7, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017 by Randy Miranda, Hotel Management
Thank you for you feedback and comments. Please come visit us again soon.