Ratings based on 60 Verified Reviews

4.3 out of 5
79% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Climate change

Posted Dec 16, 2017
I've been staying at different Residence Inns over the years but this recent stay hinted at a change in climate. Free breakfast comes with the cook monitoring what you eat; to many attempts by the cook to socialize with guests. When I place my "no services today" tag out; it means that I don't want service. They entered anyway and half made the bed left trash around the room and hid the remote beneath the bed. Most Pics are too large . I won't stay there again.
Comment from Hotel Management
Jan 1, 2018 by Randy M, Hotel Management
I am sorry for your experience. Thank you for your feedback. I can assure you that we are not training our employees to monitor what you are having for breakfast. I hope you will give us another opportunity.
4 out of 5
by Shawna

Nice place for an overnight softball tournmanet

Posted Oct 16, 2017 on Hotels
The front desk, housekeeping and free breakfast were great. The room was a little dingy (stains on the bed skirt, etc), but nothing too bad. I would definitely stay again.
Comment from Hotel Management
Nov 17, 2017 by Randy M, Hotel Management
Thank you for your review and comments about your recent stay. We are pleased to see your enjoyed your stay and look forward to having you stay with us again in the future.
5 out of 5
by Kathleen

Posted Sep 8, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017 by Randy M, Hotel Management
Thank you for your review. We are please to see from your review you enjoyed your stay with us. Thank you,
5 out of 5
by Kathleen

Awesome room with a kitchen!

Posted Sep 5, 2017 on Hotels
The staff was super attentive, the room was amazingly clean and comfortable, and a kitchen with all the pans and utensils you need. Only complaint would be both days the breakfast in the lobby had slimy scrambled eggs. However you always go back to your room and make your own!
Comment from Hotel Management
Sep 7, 2017 by Randy M, Hotel Management
Thank you for your review and response. We are pleased to see you enjoyed your stay. If there was anything we could have done to make your stay more comfortable please feel free to share your thoughts. We hope to serve you when your travels bring you back to the Palmdale area.
1 out of 5
by Rita

Posted Aug 24, 2017 on Hotels
It was totally bad services. Spiders all over the room and mosquitoes. I would never ever go to this place again
Comment from Hotel Management
Sep 9, 2017 by Randy M, Hotel Management
Thank you for your review and feedback we will do everything possible to ensure this was an isolated issue. Please feel free to reach out if you wish to discuss it further. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from AZ

Posted Aug 21, 2017
Convenient to freeway and lots of dining options nearby.
Comment from Hotel Management
Sep 9, 2017 by Randy M, Hotel Management
Thank you for your review and response. We are pleased to see you enjoyed your stay. If there was anything we could have done to make your stay more comfortable please feel free to share your thoughts. We hope to serve you when your travels bring you back to the Palmdale area.
5 out of 5
by chris

Happy

Posted Aug 16, 2017 on Hotels
Late night arrival, early morning checkout. Didn't stick around but the room was very nice and comfy (it was a studio).
Comment from Hotel Management
Aug 18, 2017 by Randy M, Hotel Management
Thank you for your review and comment. I'm happy to see you enjoyed your quick stay I hope we have have you back in the future to enjoy more of the hotels amenities and service. Thank you,
5 out of 5
by Lakesha

Awesome

Posted Aug 13, 2017 on Hotels
Was the best and the breakfast was better then a restaurant
Comment from Hotel Management
Aug 18, 2017 by Randy M, Hotel Management
Thank you for your review and Comments. We are pleased to see that your enjoyed your stay and our Breakfast Service. I will be happy to share your comments with the team. Thank you,
5 out of 5
by mary c

Friendly service and great value

Posted Jul 22, 2017 on Hotels
Comfortable room with tons of space, great breakfast, and friendly service. The gym room is quite small so I ended up working out in my room instead. I didn't get to take full advantage of the mid-week happy hour nights which are also a great added amenity and a lot of fun!
Comment from Hotel Management
Jul 28, 2017 by Randy M, Hotel Management
Thank you for your review and feedback. We are please you enjoyed your stay and I will be happy to share with the team. Thanks again and I look forward to welcoming you back soon.
4 out of 5
by Antranette-Alonzo

Can't check,in before 3:00 pm

Posted Jul 9, 2017 on Hotels
I have been here several times and you simply cannot check in before 3:00 pm they always say no rooms are ready if you go a little early.. staff ok
Comment from Hotel Management
Jul 14, 2017 by Randy M, Hotel Management
Thank you for you feedback and comments. Please come visit us again soon I will work with my team to see that we have rooms available earlier in the day. Thanks again,