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Reviews of Montado Hotel & Golf Resort

4 out of 5
Montado Hotel & Golf Resort
Urbanizacao Do Campo De Golfe Do, Montado Lote 1, Lote 1, Palmela, Setúbal District

Reviews

8.4

Very Good

Rating 10 - Excellent. 51 out of 129 reviews" "
Rating 8 - Good. 52 out of 129 reviews" "
Rating 6 - Okay. 19 out of 129 reviews" "
Rating 4 - Poor. 3 out of 129 reviews" "
Rating 2 - Terrible. 4 out of 129 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Stayed 1 night in Mar 2023

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very difficult to find from Setubal and if they’d given better directions from highway it would have saved us 3 hours of stress trying to locate it via several passer-by people most had no English, so language difficulties occurred. We did not have Satnav in hire car and phones no use as English ones that only good for photos or on WiFi. Apart from that it was a very nice hotel and staff spoke English and very friendly. The buffet-style meals weren’t the best we’ve ever had but I suppose food is difficult to keep hot. A microwave would be an asset!
Stayed 2 nights in Nov 2022
Response from Joaquim Costa - Diretor on Nov 25, 2022
Dear Charles Kemp,first of all thank you very much for choosing the Montado Hotel & Golf Resort, and a particular thank you for your detailed feedback, which is very important to us and gives us the opportunity and motivation to find a way to improve the experiences of our guests and of those who visit us.We hope to continue to deserve your trust and visit soon.Best regards

2/10 Terrible

Louisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a resort more like a motel
This is one of the worst hotels I ever stayed at and I travelled all over the world and even stayed that smallest room in Paris and was still better than this. Date of this stay was April 29, 2022. We were driving back from Seville and wanted to stay overnight at a nice place and saw this "advertised" as 5 star spa resort. We wanted something nice and also enjoyed the spa. The outside looks like a store and inside there was no lighting whatsoever. The room spacious all right but the TV was 20 years old and it was only 23" and 30 ft away from the bed. You could not see a thing at all. Then, the wifi DID NOT WORK. We called the front desk 3 times and finally had to go to the restaurant and sat there for 3 hours just to use the wifi. The restaurant was buffet style. No one served us. We had to chase down the server to get drink. A 5-stars does not serve buffet style dinner! Worst was my boyfriend found a pair of woman underwear in one of drawer that was probably left from previous stay. When we checked out we spoke to the manager to let her and showed her the underwear. They claimed they disinfected the room but the maid might have not looked into the drawer. We asked them to comp us coz wifi didn't work, TV was far away and on top of that they didn't do a deep clean of the room. She was just to comp us for one drink. Well we paid for the drink but I wanted all travelers beware of this place.
TV was far away from the bed.
These were all they had in the bathroom
Had to sit at the table to watch TV
Found the pantie in the drawer.
Stayed 1 night in Apr 2022
Response from Joaquim Costa - Diretor on Jul 19, 2022
Dear Mrs Louisa, First of all, we are deeply sorry that your experience was not what you expected. All your comments deserve our utmost attention. I would also like to invite you to visit us, after the renovation works that will take place in 2023. With our best regards,

8/10 Good

Maxim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK hotel with room for improvement
Big room with views of the golf course. Small selection for breakfast and quality of food (scrambled eggs and bacon) wasn't great. The extractor fan in the bathroom was very noisy. The only power socket by the bed was used by the bedside lamp.
Stayed 1 night in Dec 2021

10/10 Excellent

Leen, Den Haag

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding areas allow for great walks, On-site dining facilities are good and one can enjoy the area swinging a club or just chilling on the terrace.
Stayed 3 nights in Oct 2021

10/10 Excellent

Leen, Den Haag

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great personnel, friendly, helpful, in for a chat and this is the third time I stayed at the hotel, just go!
Stayed 1 night in Sep 2021
Response from Humberto Assunção – Guest Relations Manager on Sep 28, 2021
We thank you for your comments! We hope to welcome you again in our resort. With our kindest regards,

6/10 Okay

Desmond

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The hotel is looking tired and housekeeping personnel need retraining. The restaurant and bar area were very good.
Stayed 2 nights in Aug 2021
Response from Humberto Assunção – Guest Relations Manager on Sep 28, 2021
We thank you for your comments! The information provided, will help us certainly to improve our services. We hope to welcome you again in our resort. With our kindest regards,

10/10 Excellent

Diana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location excellent with golf course views all round.
Stayed 1 night in Aug 2021
Response from Humberto Assunção – Guest Relations Manager on Sep 28, 2021
We thank you for your comments! We hope to welcome you again in our resort. With our kindest regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Humberto Assunção on Nov 12, 2019
We thank you for your comments! We hope to welcome you again in our resort. With our kindest regards, Guest Relations Manager

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed overnight on the way to south Portugal. Arrived late close to 11 pm. The check in was quick. Great clean room, large in size. Can't say anything wrong about the place. Totally enjoyed our stay there.
Stayed 1 night in Oct 2019
Response from Humberto Assunção on Nov 12, 2019
We thank you for your comments! We hope to welcome you again in our resort. With our kindest regards, Guest Relations Manager

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient check in and out good size room and good breakfast. Great for a short overnight stay
Stayed 1 night in Oct 2019
Response from Humberto Assunção on Nov 12, 2019
We thank you for your comments! We hope to welcome you again in our resort. With our kindest regards, Guest Relations Manager

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for 2 weeks. I liked how easy parking was. We had a triple room. The 3 twin bed was ok for us I was traveling with 2 kids. Break fast was also decent . And I liked how easy to access to Setúbal which is the reason I chose it. Internet could be a little better but overall is a very decente hotel in the middle of a country road. I really liked to drive to it and from it.
Stayed 13 nights in Jul 2019
Response from Guest Relations Manager on Aug 26, 2019
We thank you for your comments! We hope to welcome you again in our resort. With our kindest regards,

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, amenities
The Good: The thing that sells this resort is the restaurant. After driving for 5 hours, I was ready for some refreshment and the restaurant did not disappoint. The food was excellent and the service I received was likewise. The Bad: I needed to get an earlyish night as I was travelling again the next day for many hours. This is why I would rate this resort low. There was a family somewhere nearby. The parents had no parenting skills and allowed their brats to run up and down the hallway until 11.00pm screaming and slamming the heavy wooden doors. OK, perhaps a little lie in then? NO! Once again, the parents allowed their brats to run up and down the hallway slamming doors early morning and, this time, they thought it really funny to hammer on peoples' doors until they got them up. If you didn't answer, they would continue hammering. Where was Management? Why are there not any quiet closers on the wooden doors? I would certainly not stay at this resort again simply because Management seem unconcerned enough to take no precautions against those parents who have no parenting skills and think nothing of annoying any and every other guest staying there.
Stayed 1 night in Jun 2019
Response from Humberto Assunção – Guest Relations Manager on Jul 22, 2019
We thank you for your comments! The information provided, will help us certainly to improve our services. We hope to welcome you again in our resort. With our kindest regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, it's good!
All rooms overlook the beautiful golf course.The beds are really comfortable and the rooms light and airy. We used the hotel restaurant each evening of our 4 night stay and we enjoyed it very much. I would advise booking for the evening restaurant service as it gets busy with organised golfing groups
Stayed 4 nights in Mar 2019

10/10 Excellent

Efigénio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel only stayed one night but have booked again for next trip. Friendly helpful staff. Good breakfast and also had a very nice evening meal. Went there to play golf with my son and would definitely recommend.
Stayed 1 night in Jan 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four days at lovely hotel with great golf!!!
Had a lovely four days here, hotel balcony had fabulous view looking over golf course and lake. Room really big, beds comfy, bathroom good and very clean. Bar and restaurant food is good and great value. We really enjoyed the golf course , was never busy, and the banjo on the 18th a good challenge!!! Thx to the staff who were really friendly and helpful
Stayed 4 nights in Sep 2018

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Rundown place, catering to large groups
Despite the friendly and professional staff, my overall experience is negative due to the large groups of tourists arriving or leaving in the middle of the night creating noise without any regard for those already staying there. It's not a smoke free place as management cannot control the large groups of tourists not smoking on the premises.
Stayed 3 nights in May 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Facilities and overall condition of hotel not four star. Gym was poor with outdated and equipment not working. Room smelled of smoke and bed uncomfortable. Food in hotel of poor standard and little variety

6/10 Okay

michael, London

Liked: Cleanliness, room comfort
Disliked: Staff & service
average stay.
Wifi was terrible, service from reception needs to be better, poor customer relations. bar service was very good.

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Der richtige Platz für Golfer
Ein wunderbares Golfresort, es macht Spaß dort zu spielen. Die Umgebung ist herrlich, die Korkeichen, die Störche alles super schön und eine sehr ruhige Gegend. Die Mitarbeiter alles super nett. Die Zimmer sind großzügig geschnitten und ausreichend möbliert. Die Hotelanlage selbst bracht aber dringend mal ein UpdateDas Schwimmbad ist zwar da aber irgendwie nicht nutzbar, das Dach dazu fehlt auch. die Sportumkleiden sind gruselig. Und noch ein Wort zum Frühstück, wir sind da nicht sehr anspruchsvoll, daher hat es uns nicht sonderlich gestört, aber das geht besser und das hat auch nichts mit dem preis zu tun. Es war zu eintönig, keine Abwechslung, jeder Tag gleich. Butter, Marmelade und Honig nur in Plastikpackungen. Die Säfte nur aus dem Automaten, der O-Saft schmeckte extrem künstlich, sowas darf man eigentlich nicht anbieten. Wir haben uns trotzdem sehr wohl gefühlt, was an den tollen Mitarbeitern und dem überragenden Golfplatz gelegen hat.
Stayed 8 nights in Oct 2023

8/10 Good

Carlos

Stayed 2 nights in Sep 2023

4/10 Poor

jesus

Traveled with partner
The towels were dirty, the blankets not well in the bed.
Stayed 1 night in Sep 2023

8/10 Good

Ricardo

Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia diferente
Staff simpático. Para quem gosta de dormir às 7h já o corta relva anda a fazer barulho e os hóspedes que acordam cedo arrastam mobília o que perturba imenso. Restaurante com qualidade mas com alguns itens um pouco caros.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apenas passamos uma noite mas foi confortável e será para repetir.
Stayed 1 night in Sep 2023

6/10 Okay

Frederic

Liked: Cleanliness
pa d'avis à donner
Stayed 4 nights in Aug 2023

10/10 Excellent

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

António

Stayed 3 nights in Jul 2023

10/10 Excellent

Carlos, Rio de Mouro

Liked: Cleanliness, staff & service
Espaço fantástico e muito silencioso
Stayed 2 nights in Jun 2023
Response from Manuela Freitas on Jun 29, 2023
Estimado CarlosA equipa do Montado Hotel & Golf Resort agradece a sua avaliação e comentários. Ficamos muito satisfeitos de que tenha desfrutado da sua estadia. Ficamos a aguardar a sua próxima visita. Melhores cumprimentos,

6/10 Okay

Anita

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel en restaurant zijn gedateerd. Uitstraling, tuin en terras kunnen ondanks dat het gedateerd is er wel verzorgd uitzien. Kwaliteit restaurant laat te wensen over.
Stayed 6 nights in Jun 2023
Response from Manuela Freitas on Jun 29, 2023
Dear AnitaThank you for your comments! We regret that we did not meet your expectations. We are working on several improvements, including renovating the unit soon. We hope to be able to count on your visit in the future. Best regards

6/10 Okay

Anita

Stayed 2 nights in Jun 2023
Response from Manuela Freitas on Jun 29, 2023
Estimada AnitaAgradecemos os seus comentários! A informação que nos forneceu, irá certamente nos ajudar a melhorar os nossos serviços. Ficamos a aguardar uma próxima visita. Com os nossos melhores cumprimentos

10/10 Excellent

Ariana

Stayed 1 night in Jun 2023
Response from Manuela Freitas on Jun 29, 2023
Estimada ArianaMuito agradecemos o tempo que dispensou connosco e os seus comentários. Esperamos contar com a sua visita no futuro. Cumprimentos

10/10 Excellent

Amélia

Stayed 3 nights in Jun 2023
Response from Manuela Freitas on Jun 29, 2023
Estimada AméliaMuito agradecemos o tempo que dispensou connosco e os seus comentários. É importante para nós ouvirmos o feedback dos nossos clientes. Esperamos contar com a sua visita no futuro. Cumprimentos

8/10 Good

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel simpático com uma envolvencia fantástica e ideal para praticantes de Golf. Quarto espaçoso e limpo. Pequeno almoço com pouca diversidade, não corresponde ao habitual de um hotel de 4 estrelas.
Stayed 1 night in Jun 2023
Response from Manuela Freitas on Jun 29, 2023
Estimada Andreia, desde já agradecemos a escolha do Montado Hotel & Golf Resort, assim como a sua avaliação e feedback da sua estadia. O ex-libris é sem duvida o golf, e iremos entrar em breve em remodelação do hotel. A equipa do MH&GR está empenhada em melhorar toda a experiencia e os seus comentários serão tomados em consideração. Esperamos contar com sua visita de novo futuramente. Melhores cumprimentos

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Manuela Freitas on Jun 29, 2023
Cara MarianaMuito agradecemos o tempo que dispensou connosco e os seus comentários. É importante para nós ouvirmos o feedback dos nossos clientes. Esperamos contar com a sua visita no futuro. Cumprimentos,

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manuela Freitas on Jun 29, 2023
Caro RenatoAgradecemos a sua escolha pelo Montado Hotel e Golf Resort, assim como a sua avaliação e comentários. É muito importante os quais a equipa muito aprecia, e finalmente continuar a merecer a sua confiança, para uma nova visita. Melhores cumprimentos

8/10 Good

Frank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice. The stuff had been friendly and helpfull just one lady at the frontdesk had been kind of rude. With many guests At breakfast not enough coffeecups and glasses.
Stayed 4 nights in Apr 2023
Response from Manuela Freitas on May 30, 2023
Dear FrankWe thank you for your comments! The information provided, will help us certainly to improve our services. We hope to welcome you again in our resort. With our kindest regards

8/10 Good

Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Dorte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay and play
great place to stay if you like to play golf.. very nice golfcourse
Stayed 1 night in Mar 2023
Response from Manuela Freitas on Apr 12, 2023
Dear DorteWe thank you for choosing Montado Hotel & Golf Resort, as well as for your evaluation and feedback about your stay. The ex-libris is undoubtedly the golf, and we will soon enter the refurbishment of the hotel. The MH&GR team is committed to improving the whole experience and your comments will be taken into consideration. We look forward to your visit again in the future

6/10 Okay

David

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Jorge Filipe

Stayed 1 night in Feb 2023

10/10 Excellent

Serge

Liked: Staff & service, property conditions & facilities, room comfort
Hotel éloigné de Sétubal, besoin d'un auto
Hotel loin de tout. Les corridors aurait besoin de peinture. Chambre confortable avec une belle vue sur le terrain de golf.
Stayed 2 nights in Oct 2022
Response from Team Montado Hotel & Golf Resort on Oct 28, 2022
Cher Serge,tout d'abord merci pour votre review et votre séjour au Montado Hotel & Golf Resort. Nous espérons continuer à mériter votre confiance et votre visite dans un proche avenir.Meilleures salutations.

8/10 Good

Leif

Stayed 1 night in Oct 2022
Response from Team Montado Hotel & Golf Resort on Oct 19, 2022
Dear Leif,Thank you for selecting Montado Hotel & Golf Resort for your recent stay, as well as the evaluation posted. We hope to continue to earn your trust for a next visit. Best regards, Joaquim Costa

6/10 Okay

BERNARD

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Personnel pas très accueillant
Stayed 6 nights in Sep 2022
Response from Team Montado Hotel & Golf Resort on Oct 19, 2022
Cher Bernard,Merci d'avoir choisi Montado Hotel & Golf Resort, ainsi que votre évaluation, votre commentaire de l'équipe et des services, qui seront suivis en conséquence. Nous espérons pouvoir gagner votre confiance lors d'une prochaine visite. Cordialement, Joaquim Costa

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from Joaquim Costa - Diretor on Aug 23, 2022
Cara Rosa,agradecemos a sua escolha do MH&GR para a sua recente estadia, assim como a avaliação.Esperamos poder continuar a merecer a sua confiança.Melhores cumprimentos,

10/10 Excellent

Marco Antonio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Local aprazível
Local superagradavel com seu campo de golfe ao redor. Acomodações de bom tamanho e confortáveis.
Stayed 1 night in Aug 2022
Response from Joaquim Costa - Diretor on Aug 23, 2022
Caro Marco António,antes de mais queremos agradecer a escolha do MH&GR para esta recente estadia, assim como os seus agradaveis comentarios e a sua preciosa avaliação.Esperamos poder voltar a o receber muito em breve.Melhores cumprimentos,Joaquim Costa