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el PRADO

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Balcony
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
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Overview of el PRADO

VIP Access

el PRADO

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
520 Cowper Street, Palo Alto, CA, 94301

Explore the area

  • Popular LocationStanford Shopping Center17 min walk
  • Popular LocationStanford University Arboretum19 min walk
  • Popular LocationUnited States Geological Survey3 min drive
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)26 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Fri, Jul 9 - Thu, Sep 30.

About this area

Palo Alto

Located in Palo Alto, el PRADO is in the city center and near the airport. Shoreline Amphitheatre and Computer History Museum are cultural highlights, or if an activity is on the agenda, check out Twin Creeks Sports Complex. California's Great America and Palo Alto Junior Museum and Zoo are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Guests appreciate the hotel's central location.

What's nearby

  • Stanford Shopping Center - 17 min walk
  • Stanford University Arboretum - 19 min walk
  • United States Geological Survey - 3 min drive
  • Stanford Mausoleum - 4 min drive
  • Palo Alto Art Center - 4 min drive

Getting around

  • Palo Alto Station - 10 min walk
  • San Francisco International Airport (SFO) - 26 min drive

Restaurants

  • Sancho's Taqueria — 3 min walk
  • Cafe Venetia — 3 min walk
  • Paris Baguette — 3 min walk
  • Joya — 4 min walk
  • La Strada — 4 min walk

About this property

el PRADO

Romantic Palo Alto hotel in University South, near Stanford University
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 62 individually decorated rooms provide free WiFi, free wired Internet, and pillowtop beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 28.00 per night; includes in/out privileges)
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Area shuttle
  • Limo/town car service

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Free reception
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Fitness center

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space (7000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Digital channels
  • Premium channels

Food and drink

  • Minibar

Outdoor space

  • Patio

More

  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Express check-in

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 9 2021 to September 30 2021 (dates subject to change).
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 50. per stay
Up to 150 lbs
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 28.00 per night (in/out privileges)
  • Pet deposit: USD 50. per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Court Garden Hotel
Garden Court
Garden Court Hotel
Garden Court Hotel Palo Alto
Garden Court Palo Alto
el PRADO Hotel
el PRADO Palo Alto
Garden Court Hotel
el PRADO Hotel Palo Alto

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 281 out of 371 reviews
5 - Excellent 76%
Rating 4 - Good. 63 out of 371 reviews
4 - Good 17%
Rating 3 - Okay. 15 out of 371 reviews
3 - Okay 4%
Rating 2 - Poor. 5 out of 371 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 371 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, location, room amenities, lighting. . . Everything is perfect!!!! This is a delightful hotel run by the nicest and most competent staff. I would never stay anywhere else in Palo Alto by choice.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
NICE AND CLEAN. SHOULD BE BACK NEXT TIME. CONVENIENT TOO.
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt really welcoming and peaceful/quiet. It was great location, walking distance to a lot of restaurants, and only 24 minutes from the airport. They also offered many unexpected amenities such as beautiful chocolates waiting for you in the room, slippers set out upon arrival and hot tea and coffee available. I would absolutely stay here again!
Stayed 1 night in Feb 2020

4/5 Good

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel but very over-priced. For that price, it should have included free parking and breakfast.
Stayed 3 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020