Popular LocationStanford Shopping Center10 min walk
Popular LocationStanford University Arboretum10 min walk
AirportSan Francisco, CA (SFO-San Francisco Intl.)33 min drive
Choose dates to view prices
About this area
Palo Alto
In the business district and near a train station, Sheraton Palo Alto Hotel is in an area with good shopping. Shoreline Amphitheatre and Computer History Museum are cultural highlights, and travelers looking to shop may want to visit Stanford Shopping Center. Looking to enjoy an event or a game while in town? See what's happening at Levi's Stadium or Stanford Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area.
3.5-star suburban hotel, walk to Stanford University
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 346 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like pillowtop beds and premium bedding. Other amenities available to guests include refrigerators, room service, and coffee makers. Housekeeping is available on request.
Sheraton Palo Alto Hotel offers 346 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.
This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Self parking on site (USD 10 per day; includes in/out privileges)
Electric car charging station on site
Food and drink
Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 21 per person
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar
Room service available
Things to do
24-hour fitness center
Outdoor pool
Shopping
Family friendly
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli
Conveniences
Ballroom
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
No elevators
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Languages spoken
English
Business services
24-hour business center
Computer station
Conference space (5405 square feet)
Meeting rooms - 14
Outdoors
Garden
Pool sun loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Fee for full breakfast: USD 21 per person (approximately)
Self parking fee: USD 10 per day (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hotel Sheraton Palo Alto
Palo Alto Hotel
Palo Alto Sheraton
Palo Alto Sheraton Hotel
Sheraton Hotel Palo Alto
Sheraton Palo Alto
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel Hotel
Sheraton Palo Alto Hotel Palo Alto
Sheraton Palo Alto Hotel Hotel Palo Alto
Frequently asked questions
Yes, this property has an outdoor pool. Pool access is from 6 AM–10:00 PM.
As of May 26, 2022, prices found for a 1-night stay for 2 adults at Sheraton Palo Alto Hotel on May 27, 2022 start from $179.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this hotel allows pets with a maximum weight of up to 80 lbs per pet.
Self parking is available for USD 10 per day.
Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.
Check-out is at noon.
Situated in the business district, this hotel is within a 10-minute walk of Stanford University and Stanford Shopping Center. Stanford University Medical Center and Facebook Campus are also within 6 mi (10 km). Palo Alto Station is only a 4-minute walk and Menlo Park Station is 29 minutes.
Yes, Sheraton Palo Alto Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Palo Alto Hotel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.2
Very Good
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I know many hotels have been hit by COVID. When you stay at a Sheraton you expect a certain standard. It was tired and particularly scruffy around the pool. Noise levels of guests was disturbing at night and around the pool. People having zoom meetings with no respect for other guests. Ran out of Chardonnay which is a basic!! Generally disappointing- this is the first time we have travelled like many for two years.
There is no place to charge your phone near the bed in the room
Stayed 1 night in Feb 2022
2/5 Poor
Verified traveler
Traveled with family
Feb 23, 2022
Disliked: Staff & service
I booked the room with breakfast for 4 people. (adults + children). During the check-in, the reception desk tells us nothing about the breakfast. They gave me breakfast vouchers after I request them. Seriously, they gave me only two vouchers for the two adults and when I request two more vouchers for the kids, the saw me like that I'm lying. After I showed them the hotel reservation email, the gave me the two more vouchers. Very unpleasant.