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The Westin Palo Alto

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Outdoor pool, sun loungers
View from Room
View from Room
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of The Westin Palo Alto

The Westin Palo Alto

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationStanford Shopping Center10 min walk
  • Popular LocationStanford University Arboretum11 min walk
  • Popular LocationRodin Sculpture Garden18 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)31 min drive

Choose dates to view prices

About this area

Palo Alto

Next to a golf course and in the business district, The Westin Palo Alto is in an area with great shopping. Shoreline Amphitheatre and Computer History Museum are cultural highlights of the area. California's Great America and Palo Alto Junior Museum and Zoo are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.
Popular Location

What's nearby

  • Stanford Shopping Center - 10 min walk
  • Stanford University Arboretum - 11 min walk
  • Stanford Mausoleum - 13 min walk
  • Cantor Arts Center - 18 min walk
  • Rodin Sculpture Garden - 18 min walk

Getting around

  • Palo Alto Station - 5 min walk
  • San Francisco International Airport (SFO) - 31 min drive

Restaurants

  • Soleil — 1 min walk
  • Howie's Artisan Pizza — 5 min walk
  • Saint Michael’s Alley — 5 min walk
  • Tin Pot Creamery — 6 min walk
  • Philz Coffee — 6 min walk

About this property

The Westin Palo Alto

4-star golf hotel near Stanford University
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 183 rooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and comforts like pillowtop beds and premium bedding. Guests will also find 24-hour room service, refrigerators, and minibars. Housekeeping is available on request.
The Westin Palo Alto offers 183 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • Fitness center
  • Outdoor pool
  • Shopping
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • Business center
  • Conference space (3894 square feet)
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 1 2021 to August 31 2021 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
  • Front desk
  • Lobby
  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
Up to 80 lbs

Children and extra beds

Children are welcome
Kids stay free! Children 20 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 17 per person (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Valet parking fee: USD 25.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Children 20 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Palo Alto Westin
Westin Hotel Palo Alto
Westin Palo Alto
Westin Palo Alto Hotel
The Westin Palo Alto Hotel Palo Alto
The Westin Palo Alto Hotel
The Westin Palo Alto Palo Alto
The Westin Palo Alto Hotel Palo Alto

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 488 out of 854 reviews
5 - Excellent 57%
Rating 4 - Good. 246 out of 854 reviews
4 - Good 29%
Rating 3 - Okay. 76 out of 854 reviews
3 - Okay 9%
Rating 2 - Poor. 24 out of 854 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 854 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/5 Poor

Traveled with partner
Disliked: Staff & service
Good location for Stanford. Being remodeled. Could hear everything from room above. Fireplace didn’t work.
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Friendly staff! Dog friendly as well. They had beds, treats, blankets and doggie bags for my pup! Clean rooms and easy parking.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and price are amazing!! Everyone was kind.
Stayed 1 night in Feb 2020