Ratings based on 49 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from panama

Excelente ubicacion. Mucho ambiente en el area

Posted Sep 21, 2016
Pros: Ubicacion
Cons: El restaurante/desayuno. Luce un poco improvisado
Location: Practicamente todo esta alrededor. Es lo mejor.
El personal fue especialmente atento. Atendieron todas nuestras nevesidades y mas.
4 out of 5
by A verified traveler from cda. de méxico

Estancia Pamplona

Posted Aug 19, 2016
En terminos generales es un buen hotel, el personal amable, bna comida, excelente ubicación, limpio. Solamente la cama no es confortable
5 out of 5
by A verified traveler

Posted Aug 11, 2016
We experienced pure luxury and comfort. The staff made us feel so welcome and were so obliging. The rooms were so well designed and well equipped!!! with attention to details! WELL DONE !!
5 out of 5
by Erik

This traveler left a rating score only Posted Apr 29, 2016 on Hotels
5 out of 5
by A verified traveler

Best Bathroom ANYWHERE

Posted Apr 8, 2016
Not only was the location perfect, The staff were friendly knowledgeable and helpful. Their attitude was relaxed but make no mistake everything about this hotel is excellent. The rooms are comfortable and the bathroom is almost like an amazing suite in and of itself. I have never seen a shower room bigger than this outside a spa.
5 out of 5
by Rolando

Posted Dec 19, 2015 on Hotels
Comment from Hotel Management
Mar 12, 2016 by Atencion al Cliente, Hotel Management
Dear Rolando, We are glad for your confidence in our hotel and your feedback. We hope to receive you again in the future King regards from Pamplona, Rubén Ardanaz - Front desk Manager
5 out of 5
by A verified traveler from 東京

街中の高級ホテル

Posted Nov 22, 2015
ロケーションは最高。パンプローナの中心で、どこにいくにも便利でした。またスタッフも本当に親切で、ちょっとした相談にも何でも聞いてくれました。部屋も最高で、ベランダのすぐ下には街の道がすぐ見え、牛追い祭りの時にはよく見えるだろうなぁと思いました。とにかく全て最高でした!ありがとうございました!!
Comment from Hotel Management
Nov 28, 2015 by Rubén Ardanaz - Front desk Manager, Hotel Management
Dear guest, Thank you very much for your feedback. We wait receive to you again in the future. King regards from Pamplona,
5 out of 5
by Carlos from Cambrils

Espectacular hotel.

Posted Oct 16, 2015 on Hotels
Habitación enorme. Moderna. Preciosa. Insonorizada. El cuarto baño espectacular, con 2 duchas y una bañera para 2. El servicio exquisito. La ubicación fantástica, justo encima de las zonas de tapas, calle Estafeta y San Nicolás. Aún así no se oia nada. La insonorización es perfecta.
Comment from Hotel Management
Jan 30, 2016 by Atencion al Cliente, Hotel Management
Apreciado Carlos, Quedamos muy agradecidos por su valoración y confianza. Nos alegra que haya disfrutado del baño de doble ducha y bañera de 400 litros, asi cómo de su satisfacción por la insonorización del mismo. Desde su casa en Pamplona y con el deseo de seguir atendiéndole en el futuro reciba un saludo de todo el equipo, Rubén Ardanaz - Jefe de Recepción
5 out of 5
by A verified traveler from VIctoria, BC

Superb Hotel

Posted Oct 7, 2015
Pros: Everything!
Cons: It is tough to find the hotel if you are coming by car, so plan accordingly in advance.
Location: Directly in the main square, a lot of shops and restaurants all around.
This is a 5-star experience. The hotel is beautiful, the location is perfect and the staff are exceptional.
Comment from Hotel Management
Nov 26, 2015 by Rubén Ardanaz - Front desk Manager, Hotel Management
Dear David, We would like to thank you for choosing us and your feedback. We always send with the booking confirmation to our guests instrcutions and plane to drive until the hotel. In your case we didn´t your mail contact. Sorry for the inconvenience. We wait to attemp you again in the future.
5 out of 5
by Jean Claude from vannes

merite un passage

Posted Sep 27, 2015 on Hotels
tres bon hotel tres belle chambre belle vue sur la place acceuil tres chaleureux service impeccable dommage que le restaurant soit ferme a cette date mais nous avons ete tres bien conseille pour diner dans un autre seul bemol: petit dejeuner deplorable
Comment from Hotel Management
Mar 12, 2016 by Atencion al Cliente, Hotel Management
Monsier Jean Claude, Merci por votre note. Ses paroles nous permettent d'améliorer chache jour. Nous sommes à votre service lors de votre prochaine visite à Pamplona. Salutations distinguées. Rubén Ardanaz Marco