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2 outdoor pools, pool umbrellas, sun loungers
Desk, free cribs/infant beds, rollaway beds, free WiFi
Desk, free cribs/infant beds, rollaway beds, free WiFi
Desk, free cribs/infant beds, rollaway beds, free WiFi

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationChurch of Saint Francis6 min drive
    Popular LocationPanajachel Municipal Market6 min drive
    Popular LocationCentral Park46 min drive

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  • Single Room

    Room amenities

    • 194 sq ft
    • Sleeps 1
    • 2 Twin Beds
    More detailsSingle Room
  • Double Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDouble Room
  • Triple Room

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 3 Twin Beds
    More detailsTriple Room
  • Superior Doble

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Doble

About this area

Panajachel

Located in Panajachel, Hotel Villa Santa Catarina is in a rural area and on a lake. Shoppers can check out Panajachel Municipal Market, while everyone can enjoy the natural beauty of Toliman Volcano and Cerro Tzankujil. Looking to get your feet wet? Kayaking, parasailing and boat tours adventures can be found near the property.
Visit our Panajachel travel guide
View in a map
Popular Location

What's nearby

  • Church of Saint Francis - 6 min drive
  • Panajachel Municipal Market - 6 min drive
  • Central Park - 46 min drive
  • Quetzaltenango Cathedral - 87 min drive
  • Iximche Mayan Ruins - 111 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 122 min drive

About this property

Hotel Villa Santa Catarina

Family-friendly hotel with 2 outdoor pools and restaurant
2 outdoor pools, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a spa tub, a conference center, and conference space. All 38 rooms offer free WiFi, furnished balconies or patios, and LED TVs with cable channels. Guests will also find room service, desks, and free toiletries.
Hotel Villa Santa Catarina offers 38 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Rooms open to furnished balconies or patios. 20-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers. This Panajachel hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–11 AM: GTQ 60.00-125.00 for adults and GTQ 60.00-125.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Hot springs
  • Spa tub

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Conference center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature (Fahrenheit) - 123
  • Indoor/outdoor hot springs
  • Outdoor hot springs

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Upper floors accessible by stairs only

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • 20-inch LED TV
  • Cable channels

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 1 PM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for GTQ 115.00 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between GTQ 60.00 and GTQ 125.00 for adults, GTQ 60.00 and GTQ 125.00 for children (approximately)
  • Rollaway bed fee: GTQ 115.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Hot springs access available from 9:00 AM to 8:00 PM

Property is also known as

Hotel Villa Santa Catarina
Hotel Villa Santa Catarina Panajachel
Villa Catarina
Villa ta Catarina Panajachel
Villa Santa Catarina Panajachel
Santa Catarina Panajachel
Hotel Villa Santa Catarina Hotel
Hotel Villa Santa Catarina Panajachel
Hotel Villa Santa Catarina Hotel Panajachel

Frequently asked questions

Can I cancel my reservation for free at Hotel Villa Santa Catarina and receive a full refund?
Yes, Hotel Villa Santa Catarina offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Villa Santa Catarina cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Villa Santa Catarina have a pool?
Yes, this property has 2 outdoor pools.
Is Hotel Villa Santa Catarina pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Villa Santa Catarina?
This property doesn't offer parking.
What time is check-in at Hotel Villa Santa Catarina?
Check-in is from 3:00 PM–9:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Villa Santa Catarina?
Check-out is at 1 PM.
Does Hotel Villa Santa Catarina provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Villa Santa Catarina located?
This family-friendly Panajachel hotel is located on a lake, within 3 mi (5 km) of La Galeria, Panajachel Municipal Market and Casa Cakchiquel Arts Center. Church of Saint Francis and Azul Maya Archaeological Museum are also within 3 mi (5 km).
4.2
Very Good
60 reviews
5 - Excellent
24
4 - Good
25
3 - Okay
8
2 - Poor
3
1 - Terrible
0

4.5/5

Cleanliness

4.0/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Traveled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis along Lake Atitlan. Tranquil atmosphere. Nice staff, and very good restaurant.
Stayed 2 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing views
Stunning location overlooking the lake. Located in a small town away from the touristy spots. Staff excellent especially Natalia who helped me recover my suitcase from Aeromexico. Excellent food in the restaurant. Lovely rooms overlooking well kept gardens. Couldn’t fault it. Would stay again.
Stayed 3 nights in Dec 2019

5/5 Excellent

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I’ll be back for more nights Beautiful grounds, delicious food and great service.
Stayed 1 night in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

4/5 Good

Clean and amazing view!
Stayed 1 night in Sep 2018

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