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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Guest reviews

6 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Housekeeping
24/7 Front Desk

Map

Explore the area

Popular LocationPanajachel Municipal Market1 min walk
Popular LocationChurch of Saint Francis2 min walk
Popular LocationSan Jorge Lookout5 min drive

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  • Double Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsDouble Room
  • Twin Room

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More detailsTwin Room
  • Triple Room

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsTriple Room
  • Quadruple Room

    Room amenities

    • Sleeps 4
    • 4 Twin Beds
    More detailsQuadruple Room

About this area

Panajachel

Mayan Palace Hotel is located in Panajachel. Local points of interest include Panajachel Municipal Market, Church of Saint Francis, and La Galeria.
Visit our Panajachel travel guide
View in a map
Popular Location

What's nearby

  • Panajachel Municipal Market - 1 min walk
  • Church of Saint Francis - 2 min walk
  • San Jorge Lookout - 5 min drive
  • Quetzaltenango Cathedral - 81 min drive
  • Cerro El Baul National Park - 82 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 145 min drive

About this property

Mayan Palace Hotel

Hotel in Panajachel with free parking
Along with a 24-hour front desk, this hotel has tour/ticket assistance and free self parking. WiFi in public areas is free. All 21 rooms offer free WiFi, TVs with cable channels, and free bottled water. Guests will also find showers and free toiletries.
Mayan Palace Hotel offers 21 accommodations with complimentary bottled water and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Shower

Entertainment

  • Cable channels
  • TV

Food and drink

  • Free bottled water

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Mayan Palace Hotel Panajachel
Mayan Palace Panajachel
Mayan Palace Hotel Hotel
Mayan Palace Hotel Panajachel
Mayan Palace Hotel Hotel Panajachel

Frequently asked questions

Can I cancel my reservation for free at Mayan Palace Hotel and receive a full refund?
Yes, Mayan Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Mayan Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mayan Palace Hotel?
As of Sep 22, 2020, prices found for a 1-night stay for 2 adults at Mayan Palace Hotel on Sep 29, 2020 start from $35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mayan Palace Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Mayan Palace Hotel?
Self parking is free at this property.
What time is check-in at Mayan Palace Hotel?
Check-in is from 2 PM–midnight.
What time is check-out at Mayan Palace Hotel?
Check-out is at noon.
Does Mayan Palace Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Mayan Palace Hotel located?
Situated in Panajachel, this hotel is steps from Panajachel Municipal Market and Church of Saint Francis. La Galeria and Casa Cakchiquel Arts Center are also within 15 minutes.
2.5
6 reviews
5 - Excellent
0
4 - Good
2
3 - Okay
1
2 - Poor
1
1 - Terrible
2

3.2/5

Cleanliness

3.0/5

Staff & service

0.0/5

Amenities

2.2/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs and plenty of noice
Plenty of Bed bugs, noisy due to location and even noiser on weekends. Shower drainage issues. Wi-Fi does not work on 2nd floor. Expensive for such of crappy service! Expedia shouldn't allow such of place to advertise in their page period.
Stayed 2 nights in Nov 2017

2/5 Poor

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Gross
We stayed here because of the price. The staff was friendly but the rooms were musty, the bedding looked and felt dirty, and the tap water was brown, so we didn't dare take a shower while we were there. On top of that it is extremely noisy and the automatic spotlights shine into the room at night whenever someone walks by. I would strongly caution anyone not to stay here until management figures out how to clean the place up a bit.
Stayed 1 night in Sep 2017

1/5 Terrible

Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service, property conditions & facilities
Bad and noisy
The hotel is in Panajachel downtown so the noise of the near by bars is right there in the room, plus the walls are so thin yo can hear what the other guests are doing. The WiFi signal was poor. On the plus side, the room was pretty clean and there was always clean fresh water available in the hallway

4/5 Good

Happy face iconLiked: Staff & service
The only problem with the hotel was the bathroom, there was a bad odor all the time.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the beach
It was fantastic. The have a great attended and the room are nice.

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