Tzam Poc Resort

Photo gallery for Tzam Poc Resort

Featured Image
Seasonal outdoor pool, pool umbrellas
Seasonal outdoor pool, pool umbrellas
Terrace/Patio
Terrace/Patio

Overview of Tzam Poc Resort

Tzam Poc Resort

2.5 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Panajachel, 07010

Explore the area

  • Popular LocationLa Galeria21 min drive
  • Popular LocationChurch of Saint Francis22 min drive
  • Popular LocationCasa Cakchiquel Arts Center22 min drive

Choose dates to view prices

About this area

Panajachel

Tzam Poc Resort is located in Panajachel. The area's natural beauty can be seen at Multiple Use Area Lake Atitlan Basin and Toliman Volcano, while Pintando Santa Catarina Palopó and La Galeria are cultural highlights. Take an opportunity to explore the area for outdoor excitement like skydiving.

What's nearby

  • La Galeria - 21 min drive
  • Church of Saint Francis - 22 min drive
  • Casa Cakchiquel Arts Center - 22 min drive
  • Panajachel Municipal Market - 22 min drive
  • Azul Maya Archaeological Museum - 24 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 123 min drive

Restaurants

  • Rincón del chef — 5 min drive
  • Crossroads Café — 7 min drive
  • Pupusería Bar Cheros — 7 min drive
  • Café Atlantis — 7 min drive
  • La Palapa — 7 min drive

About this property

Tzam Poc Resort

Mediterranean hotel with free breakfast and free valet parking
A restaurant, a bar/lounge, and a poolside bar are available at this hotel. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a snack bar/deli, a spa tub, and a sauna are onsite. All 6 rooms offer rainfall showerheads, flat-screen TVs with cable channels, and hair dryers. Showers and free toiletries are also available to guests.
Tzam Poc Resort offers 6 accommodations with hair dryers and complimentary toiletries. 46-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7 AM–9:30 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Massages

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 46-inch flat-screen TV
  • Cable channels

Similar properties

See similar properties

Policies

Check-in

Check-in from 1:30 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7 AM - 5 PM
If you arrive at the property after hours, you'll need to check in at an alternate location: Area comun
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 4 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per person
  • Airport shuttle fee per child: USD 45
  • Kitchen/kitchenette fee: USD 35
  • Rollaway bed fee: USD 60 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property

Property is also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Panajachel
Tzam Poc Resort Hotel Panajachel

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 14 out of 31 reviews
5 - Excellent 45%
Rating 4 - Good. 11 out of 31 reviews
4 - Good 35%
Rating 3 - Okay. 2 out of 31 reviews
3 - Okay 6%
Rating 2 - Poor. 4 out of 31 reviews
2 - Poor 13%
Rating 1 - Terrible. 0 out of 31 reviews
1 - Terrible 0%

4.1/5

Cleanliness

4.4/5

Staff & service

3.4/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
Stayed 1 night in Nov 2019

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
Stayed 3 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
Stayed 1 night in Apr 2019

4/5 Good

Traveled with family
Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
Stayed 1 night in Mar 2019