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Tzam Poc Resort

Star Rating
2.5 out of 5

Information

Reviews

4.1 / 5Very Good
29 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Santa Catarina Palopo Church
    13 min walk
  • Popular Location
    La Galeria
    7 min drive
  • Popular Location
    Museo Raúl Vasquéz
    8 min drive

Choose your room

Book online or call:

1-800-238-0767

Your dates need to occur after 2019-10-17. Try updating your dates to see prices for your trip.

    About this area

    Panajachel

    Tzam Poc Resort is located in Panajachel. La Galeria and Casa Cakchiquel Arts Center are cultural highlights, and some of the area's landmarks include Church of Saint Francis and San Jorge Lookout.

    What's nearby

    • Popular Location
      Santa Catarina Palopo Church - 13 min walk
    • Popular Location
      Church of Saint Francis - 7 min drive
    • Popular Location
      La Galeria - 7 min drive
    • Popular Location
      Museo Raúl Vasquéz - 8 min drive
    • Popular Location
      Casa Cakchiquel Arts Center - 8 min drive

    Getting around

    • Guatemala City (GUA-La Aurora Intl.) - 166 min drive

    About this property

    Tzam Poc Resort

    Along with a restaurant, this hotel has a bar/lounge and a poolside bar. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a spa tub, a sauna, and coffee/tea in a common area. Rooms offer showers and free toiletries.

    Property amenities

    Internet

    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free valet parking
    • Free extended parking
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request
    • Area shuttle (surcharge)
    • Beach shuttle (surcharge)
    • Theme park shuttle (surcharge)

    Food and drink

    • Free full breakfast available daily 7 AM–9:30 AM
    • 1 restaurant
    • 1 poolside bar and 1 bar
    • Coffee/tea in common area(s)

    Things to do

    • Sauna
    • Seasonal outdoor pool
    • Spa tub

    Family friendly

    • Laundry facilities
    • Rollaway/extra beds (surcharge)
    • Seasonal outdoor pool

    Conveniences

    • Library

    Guest services

    • Daily housekeeping
    • Front desk (limited hours)
    • Hair salon
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Spanish

    Outdoors

    • Garden
    • Picnic area
    • Pool umbrellas
    • Terrace

    Spa

    • Massages

    More

    • Designated smoking areas
    • Fireplace in lobby

    Room amenities

    Bedroom

    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Shower

    Nearby things to do

    Activities

    • Bicycle rentals
    • Skydiving
    4.1

    Very Good

    5 - Excellent
    13
    4 - Good
    11
    3 - Okay
    1
    2 - Mediocre
    4
    1 - Poor
    0
    4.0
    Cleanliness
    4.4
    Service and Staff
    3.5
    Amenities
    4.0
    Property condition

    2/5

    The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.

    Stayed 3 nights in Aug 2019

    4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2019

    4/5 Good

    Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel

    Stayed 1 night in Mar 2019

    4/5 Good

    The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.

    Stayed 4 nights in Feb 2019

    5/5 Excellent

    My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.

    Stayed 3 nights in Feb 2019

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