Ratings based on 86 Verified Reviews

4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveler from Sydney, Australia

Nice hotel close to the shopping market and local

Posted Dec 31, 2016
The hotel threw in a half day sight seeing tour for us which added to the experience. The food at the hotel restaurants was good.
4 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Buffet breakfast choices for a non-Indian were very limited. Need improvement. Staff very friendly and helpful.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 8, 2016 on Hotels
4 out of 5
by A verified traveler

hotel with a view

Posted Nov 7, 2016 on Hotels
The hotel is on a small hill, so it has a nice view of the river. It is beautiful at night. It has an in-house casino, so I guess it is good for those who are interested in it. The location is great, close to the church, the latin quarter, the cruise boas, and the main shopping/restaurant area. However, the room is a bit dated, and does need some refurbishment. The swimming pool was under 'renovation' at the time. However, they did not tell us when we booked the room. But they did offered to take us to another place with a swimming pool if we did want to swim The gym was good though.
4 out of 5
by A verified traveler from London

The Crown Goa

Posted Sep 4, 2016 on Hotels
We stayed four days and three nights. Staff were helpful. The view from the hotel reception was great. The room was big with a sitting area. Amenities were adequate. Breakfast was slightly limited in choice of food. Access to the hotel was through a hilly narrow road and my taxi driver from the airport found it difficult to locate the hotel.
4 out of 5
by Imran

This traveler left a rating score only Posted Aug 13, 2016 on Hotels
5 out of 5
by Chetan from Bengaluru

Lovely weekend gateway

Posted Jun 4, 2016 on Hotels
arrived early in the morning. Had a really good breakfast, the check-in time was 2:00 pm, and we were already there by 8:30 am. The hotel accommodated us with a very nice room (they gave us an upgrade from to a much bigger and airy room) by 11:00 pm. that's almost 3 hours before the check-in time, at no extra cost. The room service, the harbour cafe, the people at the reception, everyone is so friendly and helpful that we felt a little pampered. the food is great too. the spread on the breakfast & dinner buffett is vast and their a-la-carte choices are good too. surprising the prices are modest too (compared to the small vegetarian restaurant, "Ruchi" located closer to the Panjim bus stand, we had visited for lunch). more so, considering me and my daughter had food poisoning before we departed from bangalore. the hotel accommodated all our requests (food, stay, search for medical necessities) with a smile. all in all, a very nice place to stay with family. thanks for making our stay wonderful.
4 out of 5
by Narendar from Leeds

Overall a pleasant stay.

Posted Apr 11, 2016 on Hotels
Reception Service was very poor and slow. Answers to queries were promised by ringing the room but never received a phone call and this happened everyday. Location is poor i.e. up a hill which is poorly lit at night and dangerous to climb and descend on a night. However, the complex was clean and friendly and the buffet breakfast is recommended. Overall a pleasant stay.
5 out of 5
by Colin from Port Talbot

Amazing hotel

Posted Apr 3, 2016 on Hotels
Excellent place to stay in the heart of the city. All amenities in walking distance, restaurants etc. Very friendly and helpful staff and lovely place to come back to after busy daytime activities. Views from the bar/swimming pool and reception area were amazing, overlooking the river.
3 out of 5
by A verified traveler from London

Not a five star hotel

Posted Feb 24, 2016
Pros: Location and a certain kind of charm.
Cons: Rooms need refurbishing, general upkeep and cleanliness of public areas needs working on, staff training, chefs need help.
Location: Great location near the Immaculate Conception church and centre of town as well as the Fontainhas old quarter which is full of character.
The views from the terrace and river facing rooms are stunning - the best in Panjim, and the location is convenient for the centre of town. The Crown has its own particular charm, but if you are expecting a five star hotel you will be disappointed. The rooms are in desperate need of refurbishment, the area around the pool has broken plastic grates which have gone green, the staff are generally helpful but some are very challenged to speak English, and the chefs have difficulty producing poached eggs or pancakes. The barman was unable to make a simple cocktail, but to his credit he did try go on line and try and get a recipe, so full marks for ingenuity!