Ratings based on 1,417 Verified Reviews

3.4 out of 5
67% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Very tir d hotel used up

Posted Feb 23, 2018
Very tired hotel needs updating just because they are on a he beach is no reason not to do some renovations. Will not stay here here will not recommend
Comment from Hotel Management
Feb 24, 2018 by Clay, Hotel Management
Thank you
3 out of 5
Recommended
for Families
by A verified traveler from Nashville, TN

On the Beach

Posted Feb 20, 2018
Pros: Location, hot tub, pool
Cons: Cleanliness
Location: On the beach, that’s all that really matters
Hotel location was exactly what we wanted. Rooms were mostly clean but typical of an older property. Pool and hot tub were very convenient and clean. Breakfast was only cereal, toast, yougurt and coffee/juice. The property needs some updating and painting and some deep cleaning. A good power washing would do wonders. Worth the price however.
Comment from Hotel Management
Feb 21, 2018 by Clay, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Feb 19, 2018
My expierence was great. Awesome location, nice rooms
Comment from Hotel Management
Feb 21, 2018 by CLay, Hotel Management
Thank you.
1 out of 5
by A verified traveler from Alabama

Sucked

Posted Feb 5, 2018
The check in staff was great but the continental breakfast was old n stale food. N at check out the lady that came around knocked on my door told us check out was 10 and we had clearly made arrangements for 11. And this was at 10 she was very rude in front of my grandson n son them proceeded to go to my daughters room n was also rude to her. We will never stay here again not would we refer anyone here.
Comment from Hotel Management
Feb 7, 2018 by BTSR, Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

In extreme need of renovation

Posted Jan 2, 2018
They put us in a ground floor room where the door would barely open. The mattresses were so old that when you sat down, your butt went all the way to the hard platform underneath. They moved us to two different rooms before we got one we could stomach. Old old old. Will never stay here again.
Comment from Hotel Management
Feb 1, 2018 by BTSR, Hotel Management
We appreciate your feedback.
3 out of 5
by A verified traveler

Posted Dec 10, 2017
Check in was entirely impossible, too much paperwork plus extra $25 That I wasn't told I would have to pay.
Comment from Hotel Management
Feb 1, 2018 by BTSR, Hotel Management
Thanks for staying with us! We appreciate your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Posted Dec 5, 2017
stay was very nice and room service did a great job
Comment from Hotel Management
Feb 1, 2018 by BTSR, Hotel Management
Thanks for staying with us! We appreciate your feedback.
4 out of 5
by Lisa Jackson

This traveler left a rating score only Posted Nov 26, 2017 on Hotels
5 out of 5
by Tamara

Posted Nov 26, 2017 on Hotels
What a spectacular view!!!
2 out of 5
by A verified traveler from Marianna, Florida

Beach front and outdated Hotel

Posted Nov 26, 2017
Pros: Beach front.
Cons: Updating the hotel ... doors, hallways, laundry area .... pest control ....
Location: Great location and close to the pier park ... lots of restaurants and park activities ...
To be on the beach is great ... to have several prices for the the same room is not !!! Hotel is outdated though the beds are comfortable. Inset issues did not help the either.
Comment from Hotel Management
Dec 4, 2017 by Clay, Hotel Management
Thank you