Ratings based on 1,612 Verified Reviews

3.4 out of 5
70% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 15, 2017
Very nice an clean hotel. Friendly staff an great view of beach.
Comment from Hotel Management
Dec 16, 2017 by Billy Alam, Hotel Management
Thank you for your feedback. We are so glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montgomery, AL

View of the beach from my balcony

Posted Dec 7, 2017
There's nothing nicer than when you only get one night at the beach and you can hear the waves crashing as you lay in bed. I will stay here again in the future.
Comment from Hotel Management
Dec 12, 2017 by Billy Alam, Hotel Management
Thank you for your feedback. We are so happy to hear that you enjoyed your stay with us. We look forward to you visiting with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
Beachfront balcony. Heavenly ! White sand , Palm trees, what more can you want ?
Comment from Hotel Management
Dec 6, 2017 by Billy Alam, Hotel Management
Thank you for your response, we are happy to hear that you enjoyed your stay with us on the beach. We hope you will visit with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mobile, Al

Posted Dec 3, 2017
Very nice hotel. Has hot tub and pool. Rooms were real clean. Refrigerator and microwave. Gorgeous view of the water. Room had a balcony with chairs to sit and enjoy the view.
Comment from Hotel Management
Dec 8, 2017 by Billy Alam, Hotel Management
Thank you for your feedback. We are happy to hear that you enjoyed the beautiful view of the Gulf. We hope that you will return to visit with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach

Posted Nov 16, 2017
Hotel staff was very friendly and accommodating. Rooms were clean and comfortable. Would have been nice for the heated pool to be working, but was a great experience otherwise.
Comment from Hotel Management
Nov 22, 2017 by Billy Alam, Hotel Management
Thanks for the feedback and I am glad to learn that you enjoyed your stay with us. I look forward to seeing you again.
3 out of 5
by A verified traveler

Posted Nov 8, 2017
The pool and beach are nice. The rooms are pretty bad. Found a huge cockroach within minutes of walking into room. If you're spending your time at the pool or the beach (which we were) and don't care too much about a nice room, this hotel will work. We actually really liked the the waterfalls at the pool that created a nice mist to cool off when sitting at the pool. The price was great, so overall we got what we expected.
Comment from Hotel Management
Nov 22, 2017 by Billy Alam, Hotel Management
Thank you for your feedback and review. I am glad you enjoyed your overall stay. We are addressing your concerns with a 3rd party contracted pest control agency as well as the rest of management. Thank you for letting us know.
2 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Location is Ideal but...........

Posted Nov 3, 2017
Pros: Pool, hot tub, location.
Cons: House keeping, room maintenance, breakfast.
The location is ideal, the beach is beautiful. We walked into our room and it had been a smoking room - a lot of smoking. We kept our balcony door cracked every night but the guy next door smoked and all of his smoke came right into our room. We bought an air freshener and moved to the bed farthest from the balcony. This all helped a bit. The furnishings in the room were very old, the rack for towels in the bathroom was rusted, many days we didn't get a bathmat, but used a towel. There was dirt around the walls and a rather large spot that looked like blood. I used the shampoo provided and we never got any more of that either. Our bathtub was not cleaned while we were there for a week, I know because the bath mat was never removed. Breakfast is the same thing every day. It was biscuits and gravy, some sort of egg patties, wheat bread, white bread, cinnamon raisin bread, a couple of fruits as well as beverages. In my opinion they could remove the bathrooms that are in the breakfast room and expand their menu some. The lobby was very clean and the staff were very accommodating and friendly. Parking was good. I would recommend someone try this hotel as the location is ideal and the rates were very reasonable. The pool and hot tub are beautiful, as is the beach and view. We may have just gotten one of the worse rooms. But, I would recommend that someone see their room before paying for it here. We couldn't move as everything else in town was booked.
Comment from Hotel Management
Nov 22, 2017 by Billy Alam, Hotel Management
Thank you for your feedback. Unfortunately being on the beach comes with heavy salt air which means rust. We will be addressing your concerns with our housekeeping manager to make sure our rooms are completely clean and comfortable for our guests.
3 out of 5
by A verified traveler

Staff

Posted Nov 2, 2017
Hotel staff during check in shower their exasperation with being at work and sighed loudly in front of us.
Comment from Hotel Management
Nov 22, 2017 by Billy Alam, Hotel Management
Thank you for your feedback. We are sorry you were not able to enjoy your stay. Guest satisfaction is very important to us and we expect only the best from our staff. Thank you for letting us know.
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Posted Oct 31, 2017
Nice room, perfect view, and great staff ! Breakfast was good and coffee always hot.
Comment from Hotel Management
Nov 22, 2017 by Billy Alam, Hotel Management
Thank you for your review and feedback Nicole!
4 out of 5
Recommended
for Everyone
by A verified traveler from Green Cove Springs, FL

Nice hotel right on the beach

Posted Oct 31, 2017
Pros: The location is perfect and the pool was very nice.
Cons: They are currently doing it! Remodeling!
Location: All kinds of beach activities to include goofy golf, etc.
We had a very nice stay. The only drawback is the size of the continental breakfast area being too small and very crowded. Other than that.....I will definitely stay there again.
Comment from Hotel Management
Nov 24, 2017 by Billy Alam, Hotel Management
Dear Carol, Thank you for your feedback. We are thrilled to hear that you enjoyed your stay. Our goal is to make sure our guests have a great time with us. We hope that your stay was memorable and enjoyable. We look forward to having you as a guest again soon! Sincerely, Billy Alam General Manager