Ratings based on 1,556 Verified Reviews

4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama city beach

Beach view, bar on beach

Posted Mar 29, 2018
friendly staff, quick room service, maids honor privacy
Comment from Hotel Management
Mar 30, 2018 by HotelStaff, Hotel Management
Dear Bee, Thank you for sharing your experience with us. We are so excited to hear that you enjoyed our resort and everything we have to offer. We hope to have you as our guest again soon, and thank you for choosing the Holiday Inn Resort. Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, not a resort

Posted Mar 29, 2018
Its a really nice hotel the pools are really nice, but the rooms are old very old, not great food or even variety, but other than that good place to stay
Comment from Hotel Management
Mar 29, 2018 by HotelStaff, Hotel Management
Dear Traveler, Thank you for sharing your experience with us. We are glad that you enjoyed our pools and overall hotel, however, are sorry to hear that the room and our dining options were not to your liking. We appreciate your comments and will share them with our team members to further improve our guest experience. We do hope to have you as our guest again in the future. Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Resort was great

Posted Mar 25, 2018
Loved the feel of the resort. The pool was great. Beach was clean. Food was great!
Comment from Hotel Management
Mar 26, 2018 by HotelStaff, Hotel Management
Dear Tina, We appreciate you sharing your experience with us. We are excited to hear that you enjoyed our resort and everything we have to offer. We hope to have you as our guest again soon! Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, D.C.

Nice hotel with nice staff close to the beach!

Posted Mar 25, 2018
Good food in breakfast buffet. Friendly and professional staff.
Comment from Hotel Management
Mar 26, 2018 by HotelStaff, Hotel Management
Dear Michelle, Thank you for your feedback. We are so glad that you enjoyed our breakfast and hospitality! We hope to see you again soon! Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hudsonville, MI

Great location, great atmosphere, great staff!

Posted Mar 23, 2018
We really enjoyed the view and activities here. We loved the location. The staff is very courteous and fun and the facility is always kept nice. We would stay here again for sure!
Comment from Hotel Management
Mar 26, 2018 by HotelStaff, Hotel Management
Dear Dan & Kathy, Thank you for sharing your experience with us! We are so excited to hear that you enjoyed our location, activities, hospitality and everything else we have to offer! We look forward to having you as our guest again soon! Thank you for choosing the Holiday Inn Resort! Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Nice close to the beach and foid5

Posted Mar 20, 2018
From the moment we checked in till we checked out everything was great.
Comment from Hotel Management
Mar 20, 2018 by HotelStaff, Hotel Management
Dear Mccloud, Thank you for sharing your experience. Our team is so excited to hear that you enjoyed your stay with us and hope to see you again soon! Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tuscaloosa

Nice hotel on the beach!

Posted Mar 19, 2018
Great kids activities! I would not go during Spring Break if you have kids.
Comment from Hotel Management
Mar 19, 2018 by HotelStaff, Hotel Management
Dear L, Thank you for sharing your experience with us on Expedia! We are so glad to hear that you enjoyed our kid's activities! We hope to have you as our guest again soon! Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Brockton Alabama

Posted Mar 13, 2018
It was amazing. I will be going back most definitely.
Comment from Hotel Management
Mar 14, 2018 by HotelStaff, Hotel Management
Dear ELanna, Thank you for your feedback! We are so thrilled to hear that you enjoyed your stay with us, and look forward to having you as our guest again soon! Best Regards, Annie T.
4 out of 5
Recommended
for Families
by A verified traveler from Iowa

5 Nights in PCB

Posted Mar 6, 2018
Pros: Conveinent parking, large rooms, comfortable beds, great view, great location, beautiful pools and splash pad for younger kids
Cons: check-in process, quality of breakfast food
Location: Waffle house, Subway and Pink Pelican Ice Cream across the street were great places to eat with kids.
Check-in was the most disappointing part of our stay. The line was kinda long and our room wasn't ready. The lady that helped me didn't smile and wasn't friendly. The male that was checking in other guests was friendly, gave out a map and other information. The lady that helped us didn't give us a map, breakfast vouchers, or wrist bands for my kids, so I had to stand in line again. I talked to management about it, they apologized and tried to make it right. Not all the wait staff were smiling and friendly in the mornings when we went to breakfast, but most mornings we had a friendly male waiter. The hashbrowns sucked, but the omelets and waffles were good and there was a great variety of options. I wouldn't pay full price for the breakfast but it was well worth the extra added when booking it. One night we ate at the bar on site. Pizza was okay, and the kids chicken strips were really yummy. The cart drivers that gave rides to the parking lot were all super friendly as well as the cleaning staff and one of the managers. Location was great! Within 15 minute drive to Walmart, several shops, restaurants, and attractions including Wonder Works & Ripley's Believe it or Not. We enjoyed the pools, splash pad and the beach every day so surprisingly didn't do many of the area attractions. It was nice to step off the resort onto the sand! The hotel was showing some wear, but overall is still a great place for families to stay.
Comment from Hotel Management
Mar 6, 2018 by HotelStaff, Hotel Management
Dear Toni, Thank you for taking the time to share your experience with us on Expedia. We are glad to hear that you enjoyed our resort and everything we have to offer. We value your opinion and appreciate you sharing your comments with us. We will forward them to our management team to further improve our guest experience. We do hope to have you as our guest again in the future. Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2018
My expectations were exceeded for the excellent price I paid. Very nice facility. A little dated, but the staff were friendly, the resort was clean, and the beach access was great. I wish I could have stayed longer!
Comment from Hotel Management
Mar 2, 2018 by HotelStaff, Hotel Management
Dear Traveler, Thank you for your review on Expedia. We are so excited to hear that our resort was a able to exceed your expectations, and enjoyed everything we have to offer. We hope to have you as our guest again soon, maybe for a longer stay! Best Regards, Annie T.