Ratings based on 1,522 Verified Reviews

4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Has all the amenities a great resort should have

Posted Nov 22, 2017
Third vacation in this hotel, dont regret coming back, it has all kids and I wish. Niec beach, pools, tubs, views, spacious rooms, fun equipment, close to everything, excellent price for that. I just hope they manage to heat the main pool in November.
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta ga,

nice hotel love the palms ,bar ,band balcony,pools

Posted Nov 17, 2017
Pros: the outside pools and bar ,movies at night palm trees and view
Cons: most people we talked with all though breakfast bar was expensive
Location: we enjoy places to eat and stores to shop ect,fishing boats
was great place to stay ,had good time had nice tiki bar ,loved the hot tub and warm pool beach ,it was very nice ,good food ,clean rooms nice beds we will go there again
Comment from Hotel Management
Nov 21, 2017 by HotelStaff, Hotel Management
Dear Kathy, Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed our resort and everything we have to offer. We hope to have you as our guest again soon and thank you for choosing the Holiday Inn Resort. Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler from Omaha

Family Resort Hotel

Posted Nov 15, 2017
Pros: The ocean views, the outside bar.
This is a pretty nice hotel with all rooms having an oceanview. I really enjoyed the outdoor bar which was at the opposite end of the kids water park. There was some live entertainment one of the nights there which we enjoyed. I personally was not crazy about the kids water park and especially the buckets that filled up with water and splashed down about every minute or so. I found it annoying and distracting from my balcony window. There is also a big screen playing kids movies in the evening. We found it a bit of a distraction but I’m sure if we had been travelling with small children we would have felt differently. The grounds, pool and hot tub areas are very nice. The hotel does a decent job of trying to please both the adults and the kids. I would recommend purchasing a breakfast package as the breakfast is a bit pricey by itself. . The add-on was well worth the exrra price. The front desk people were very nice and accommodating.
Comment from Hotel Management
Nov 16, 2017 by HotelStaff, Hotel Management
Dear Tammy, Thank you for sharing your experience with us on Expedia. We are so glad to hear that you enjoyed our resort and what we have to offer. We appreciate your feedback and will forward your comments to our management team to further improve our guest experience. We do hope to have you as our guest again soon. Best Regards, Annie T.
4 out of 5
Recommended
for Families
by A verified traveler from Manchester, NH

A great place for families.

Posted Nov 15, 2017
Pros: Kids under 12 eat for free and the kids menu has their favorites. Kids movies 🎥 every night is something to look forward to in the evening.
This is a great place for me to stay when visiting with my granddaughter. The small water area for kids is ideal for a young child. The swimming pools are great for older children and adults. The location is ideal with the beach and the gulf at hand. Children will enjoy building a sand castle, collecting shells 🐚, and jumping the waves.
Comment from Hotel Management
Nov 16, 2017 by HotelStaff, Hotel Management
Dear Di, Thank you for choosing to stay with us and for sharing your experience on Expedia.com. Our team is so excited to hear that you enjoyed our resort and everything we have to offer! We hope to have you as our guest again soon! Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from KY

Perfect place to stay

Posted Nov 14, 2017
Beautiful and clean. Didn't have to leave resort. Easy access to beach. Amazing view. Had 2 toddlers w us. Pools were heated, but the big one was not. Movies at night for kids, awesome.
Comment from Hotel Management
Nov 16, 2017 by HotelStaff, Hotel Management
Dear Ruth, Thank you for sharing your experience with us. We are so excited to hear that you enjoyed our resort and everything we have to offer. We hope to have you as our guest again soon and thank you for choosing the Holiday Inn Resort. Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, FL

Nice on the beach

Posted Nov 13, 2017
Cons: I would remove the carpet under the bed. I liked the flooring in the room. I would like to see brooms/dustpans in the room for cleanup.
Great hotel on the beach with a nice pool. Every morning the staff was cleaning and preparing the pool, deck and amenities for the day. Nightly entertainment which was nice listening to music. The rooms/hotel looked just the like pictures just not as freshly updated. Our room and beds were clean, staff was friendly. I would recommend this hotel to my family and friends and we would stay there again.
Comment from Hotel Management
Nov 14, 2017 by HotelStaff, Hotel Management
Dear Rosiland, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your overall stay with us and everything our resort has to offer. We appreciate your comments and will forward your suggestions to our management team. We hope to have you as our guest again soon! Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from tallapoosa ga

Beautiful beaches, helpful staff, good food.

Posted Oct 21, 2017
Best place in Panama City Beach. Fantastic entertainment Great food Helpful staff Beautiful beaches We will be back soon.
Comment from Hotel Management
Oct 23, 2017 by HotelStaff, Hotel Management
Dear suzanne, Thank you for sharing your experience with us on Expedia.com. We are thrilled to hear that you enjoyed our resort and everything we have to offer. We look forward to having you as our guest again soon! Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Fall break

Posted Oct 11, 2017
2 nights w grandchildren, this was awesome! They Loved the aqualand play area nightly movies and the hula dance show!!! I can’t wait to return
Comment from Hotel Management
Oct 13, 2017 by HotelStaff, Hotel Management
Dear Rabona, Thank you for taking the time to share your experience with us. We are so glad to hear that you and your grandchildren enjoyed our resort and everything we have to offer. We hope to have you as our guest again soon. Thank you for choosing the Holiday Inn Resort! Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fun, family resort

Posted Sep 30, 2017
The facility is very well-maintained and staff is friendly. There are a lot of kid-friendly activities and every room has a nice gulf view. My only complaint is that I wish they would provide you with a broom and dust pan in each room because of the sand that is constantly being tracked in. I will visit again sometime.
Comment from Hotel Management
Oct 2, 2017 by HotelStaff, Hotel Management
Dear Traveler, Thank you for sharing your experience with us. We are so glad to hear that you enjoyed our resort and everything we have to offer. We appreciate your recommendations and will share them with our management team. We hope to have you as our guest again soon. Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Beautiful Beach Front Hotel

Posted Sep 30, 2017
Pros: Location & amenities
Cons: Staff attitude and friendliness
Fantastic hotel property with everything you could want - such a pity that the majority of the staff were surly and did not explain all the property has to offer. Only the security/bellman at checkin and one bartender were nice - everyone else acted like they would rather be somewhere else. The property itself is beautiful, great location, in walking distance of several amenities. Send the staff to Disney academy and you have yourself a winner!
Comment from Hotel Management
Oct 2, 2017 by HotelStaff, Hotel Management
Dear Cathy, Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed our resort and everything we have to offer. Customer service is a top priority for us and we are sorry that we fell short during your stay. We appreciate your feedback and will share your comments with our management team to further improve our guest experience. We do hope to have you as our guest again soon. Best Regards, Annie T.