Ratings based on 1,628 Verified Reviews

4.3 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 17, 2019
Loved that there were so many different things for the kids to do
Comment from Hotel Management
Jun 19, 2019 by Micah W., Hotel Management
Dear AK, Thank you for sharing your feedback with our team! We are delighted that you enjoyed your stay with us and we hope to see you again soon!
5 out of 5
by A verified traveler from New York City

Posted Jun 2, 2019
Great atmosphere, chill vibes. All around peaceful entertainment. Great for couples and family. Two thumbs up.
Comment from Hotel Management
Jun 3, 2019 by Micah W., Hotel Management
Dear Jamal, Thank you for sharing your experience with our team! We are happy to hear that you our live entertainment, atmosphere, and everything we have to offer! We hope to see you again soon!
5 out of 5
by A verified traveler

Posted May 28, 2019
Loved the balcony on the beach. Disliked the SLOW elevators.
Comment from Hotel Management
Jun 3, 2019 by Micah W., Hotel Management
Dear Traveler, Thank you for sharing your feedback with our team! We are so happy to hear that you enjoyed our balconies with beautiful Gulf views! We have shared your comments with our administration team for our improvement!
4 out of 5
by A verified traveler from Beaumont CA

Posted May 17, 2019
Room and location was really nice. Wasn’t real pleased with their parking situation. We had to park across the street and take a shuttle back, however probably would not keep us from staying there again.
Comment from Hotel Management
May 21, 2019 by Micah W., Hotel Management
Dear Traveler, Thank you for sharing your feedback with our team! We are delighted that you enjoyed your stay with us and we have shared your comments with our team. We hope to see you again soon.
4 out of 5
by A verified traveler

Beautiful! then Hurricane Micheal kicked us out.

Posted Oct 18, 2018 on Hotels
We arrived the day before evacuation orders came for Hurricane Micheal. While we only ended up staying 24 hours instead of 7 days, I do have some thoughts. Pros: Plenty of luggage carts in good shape and ready to use, check in was a pleasant experience, the pools and deck area was clean, the beach was clean and beautiful, the room was clean, the view beach side was fabulous! Cons: The pool deck was covered in towels people left on chairs and it looked like the management was attempting to address the issue with signs that towels will be removed after 45 minutes of un use. The beach had red tide moving through while we were there. It was very irritating to our lungs(coughing) and noses(burning). The in hotel restaurant was over loaded for the amount of guests who wanted a table. I don't know if that is a norm...it was an unusual time for all hotel guests with the evacuation. The hotel staff did not announce or inform the guests of the upcoming evacuations formally. We only saw it on the tiki bar tv and learned info from other guests. I think a simple printed letter slipped under the door may have been the right thing to do. something to the effect of " Attention guest, there will be inclimate weather later this week in the form of tropical storm or hurricane Micheal. Please check local media and make the appropriate plans for your family. In a case of evacuation orders, at your check out the remainder of your stay will be refunded. Please see from desk for any questions"
Comment from Hotel Management
Oct 20, 2018 by M, Hotel Management
Dear Teresa, Thank you for sharing your feedback with us on Hotels.com. Our team would like to thank you for your cooperation during the evacuation for Hurricane Michael. Unfortunately because we have weather strips on the bottom of our doors, we cannot put anything under any guest doors. We made every effort to let our guests know about the evacuation under such short notice. We would like to apologize for any inconvenience you experienced during your stay. We hope that you come back to finish your vacation! Best wishes, Micah W.
5 out of 5
by A verified traveler

Relaxing

Posted Oct 8, 2018 on Hotels
Everything was perfect! Will definitely be my new go to in PCB.
Comment from Hotel Management
Oct 18, 2018 by Micah W., Hotel Management
Dear Erica, Thank you so much for sharing your valued feedback with us on Hotels.com. We are delighted that you enjoyed your stay with us. We hope to see you again soon! Best wishes, Micah W.
4 out of 5
by A verified traveler

Home Away from Home

Posted Oct 7, 2018 on Hotels
Always a pleasant stay and walking distance to Firefly and Beach Bagel and Bakery
Comment from Hotel Management
Oct 18, 2018 by Micah W., Hotel Management
Dear Joseph, Thank you for sharing your feedback with us! We are thrilled that you had a pleasant stay with us and we are looking forward to seeing you again soon! Best wishes, Micah W.
5 out of 5
by A verified traveler

Posted Oct 3, 2018 on Hotels
Comment from Hotel Management
Oct 3, 2018 by Micah W. , Hotel Management
Dear Cheryl, Thank you for sharing your feedback with us on Hotels.com. We are so happy you enjoyed your stay with us! We hope to see you again soon! Best wishes, Micah W.
5 out of 5
by A verified traveler

Loved every minute here!

Posted Sep 29, 2018 on Hotels
Comment from Hotel Management
Oct 2, 2018 by Micah W., Hotel Management
Dear Cheryl, Thank you for sharing you valued feedback with us on Hotels.com. Our team is delighted that you enjoyed your stay with us. We hope to have you as our guest again soon! Best wishes, Micah W.
5 out of 5
by A verified traveler from Chicago,IL

Posted Sep 25, 2018
The property was very nice and clean and everyone was very friendly. I would definitely recommend this resort to someone.
Comment from Hotel Management
Sep 25, 2018 by Micah W., Hotel Management
Dear Teresa, Thank you for sharing you experience with us on Expedia. Our team is thrilled to hear that you enjoyed our property, team members, and everything else we have to offer. We hope to have you as our guest again soon. Safe travels, Micah W.