Ratings based on 655 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee (TN)

AMAZING!!!!

Posted Aug 4, 2017
Everything about this hotel was awesome!! The balcony was awesome. The view from the balcony was awesome. The condo was nice, spacious, and clean! The appliances were all new. Its like youre living in your dream house for the week! The hotel had everything. You could literally not leave there for a whole day. It had a pool on my floor (10th floor) a mini golf place on another floor, fitness center on another floor, and not to mention the all you can wat seafood buffet on the first floor. You could see the beach from the balcony just across the street. It was just amazing. The only thing bad i have to say is the elevators did take FOREVER in the middle of the day because everyone is using them. Not so much early morning or late might though. And you have to pay the clean up fee but YOU really have to clean up. There is no day to day room service. They dont bring you towels, which is fine because you have a washing machine. But they will charge if you leave a big mess. Didnt understand what the $175 clean up fee was for at all. But it didnt take away the fun!!! My overal experience was amazing!!!
Comment from Hotel Management
Aug 6, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are so glad that you thought your stay was amazing! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
1 out of 5
by A verified traveler from Houston, Texas

Terrible, no good, very bad This is NOT a hotel

Posted Jul 10, 2017
First, when we arrived at the lobby to check-in (10p after hour check-in) we were told (rudely) we had to first go down the street to a place, not easy to find and that clerk was rude and charged us an additional $150 as an added fee. Back at the so-called hotel, which it is not, it's a series of timeshares with full kitchen. The place is not at all like the pictures. It's right on the highway, we had a view of McDonalds. It felt dirty and the hallway stank like dirty cat litter. Very disappointing and expensive. Hated it.
Comment from Hotel Management
Jul 12, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. Please be aware that we are a condominium and not a hotel. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler from griffin ga

Excellent view. Rooms was great

Posted Jul 5, 2017
Love the experience the bar on beach people was great. In great area. Everything in the area restaurant and stores.
Comment from Hotel Management
Jul 5, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are so happy to hear how much you enjoyed your visit! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice place

Posted Jun 28, 2017
It was pretty big. Beds were pretty comfortable. Can't complain at all. Idk what the regular price is to stay there but from what I paid it was great. Pretty close to the beach, they served crab legs which is a A+ from me.
Comment from Hotel Management
Jun 29, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are so glad you enjoyed your visit! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice condo and close to the beach!

Posted Jun 23, 2017
Nice condo close to the beach and other attractions. Plenty of room, great balcony and comfortable room. Buffet restaurant is excellent fir breakfast and dinner. However, prepare for the extra charges they charge to clean the room when you leave. Overall very nice.
Comment from Hotel Management
Jun 24, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are glad you enjoyed your visit. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
5 out of 5
by Ethan

Nice place.

Posted May 18, 2017 on Hotels
Second time at Laketown Wharf. This time was through Resort Collection. Was a nicer visit through Resort Collection because of the rooms aren't hotel rooms, but better furnished condos. There was 8 of us, and we had the two bedroom room. Plenty of room for us. The "queen" bed in the master was a king, which was a nice surprised because it was listed as two queens, bunk bed, and a sofa bed.
Comment from Hotel Management
May 29, 2017
Thank you for providing your feedback regarding your stay at our resort. We are so glad you enjoyed your visit and hope to see you back at Laketown Wharf again soon! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
5 out of 5
by Jamese

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 29, 2017
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
5 out of 5
by Latoya

I loved my condo

Posted Apr 18, 2017 on Hotels
My overall stay was awesome....I loved everything. I was trying to book again for my birthday but they are booked up. Oh, the only con is that they didn't check the washer and it was a quilt in there that had been washed and left there....so you can imagine the smell of it.
Comment from Hotel Management
Jun 9, 2017
Thank you for your feedback. We do apologize about the washer, but are so glad you loved your visit! We hope to see you again soon!
4 out of 5
by Chiquita

Posted Apr 11, 2017 on Hotels
No wi fi,television didn't work in master bedroom ,No pots and pans in condo plus the dishwasher had a order
5 out of 5
by KIM

I come back every year

Posted Apr 10, 2017 on Hotels
Very nice. I stay every year here. The only issue I have is the elevators.