Ratings based on 468 Verified Reviews

3.6 out of 5
73% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view, great location. Vèry pricy,

Posted Jan 3, 2018
Very expensive for off season, will not book through expedia. No indoor pools. Beautiful beach. Great condo.
Comment from Hotel Management
Jan 3, 2018 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
3 out of 5
by Donald

Posted Oct 25, 2017 on Hotels
Comment from Hotel Management
Oct 27, 2017
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from jasper, ga

Posted Oct 2, 2017
Very close to restaurants. Ocean front with great views. Great staff.
Comment from Hotel Management
Oct 4, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are glad you enjoyed your visit! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hurricane Irma

Posted Sep 29, 2017
Pros: Everything
Cons: Shampoo the rugs
Location: About a mile and a half from the hotel is a place called Pier Park. Lots of shops and restaurants. Great people watching.
Killer location, fabulous Beach, awesome sunsets. Would definitely recommend this hotel. We loved it!
Comment from Hotel Management
Sep 29, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We thank you so much for the 5 star review! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017 on Orbitz
Was a nice place and beautiful views. The only thing that was pretty nasty was walking down the hall by the pool and seeing cockroachs in the hall then 2nights later walking into our room and finding a lil one crawling acrossed our floor.
Comment from Hotel Management
Sep 30, 2017 by Manager , Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue, but are glad you enjoyed your stay. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
by Elizabeth

Great place to stay

Posted Sep 22, 2017 on Hotels
Great place. Convenient to all local attractions. My only complaint was the condo floors were not clean. Deck was not swept off.
Comment from Hotel Management
Sep 26, 2017
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
2 out of 5
by Virginia

Not very satisfied this time

Posted Sep 18, 2017 on Hotels
I stayed in the same room as I did in June (Tower 4/407). There were a lot of things that were damaged or not working properly that were still not corrected for this stay. 1. The toilets do not flush properly 2. The sliding glass door will not close completely and sticks. 3. The front door is missing the proper security lock, the one on it falls out of place and unlocks its self. 4. The blinds don't work properly, and have many broken or missing slats causing the light to come into the rooms too early in the morning and the string that closes them is stretched out in front of the door causing us to have to tie it up out of the way to be able to go in and out. The room is not up to par with what we are used to at Longbeach. We will most likely find a different hotel next time.
Comment from Hotel Management
Sep 20, 2017
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced these issues and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
1 out of 5
by faisal

Posted Sep 16, 2017 on Hotels
Comment from Hotel Management
Sep 18, 2017
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
3 out of 5
by A verified traveler from Venezuela

Beautiful beach and pool. Good parking

Posted Sep 15, 2017
Beautiful beach, beautiful pool, not so well the room . The bathroom and the sink didn't work well.
Comment from Hotel Management
Sep 15, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view from comfortable condo

Posted Sep 12, 2017
We stayed at the Grand View during a hurricane evacuation and really enjoyed our stay. The gulf view and beach was beautiful.
Comment from Hotel Management
Sep 12, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are so glad you enjoyed your stay. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.