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Reviews of The Reef at Seahaven Beach Resorts

2 out of 5
The Reef at Seahaven Beach Resorts
15285 Front Beach Road, Panama City Beach, FL

Reviews

5.8
Rating 10 - Excellent. 137 out of 710 reviews" "
Rating 8 - Good. 127 out of 710 reviews" "
Rating 6 - Okay. 131 out of 710 reviews" "
Rating 4 - Poor. 116 out of 710 reviews" "
Rating 2 - Terrible. 199 out of 710 reviews" "

5.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was PERFECT!!...View was AWSOME!!...Not the most updated facility but who cares...Nice price for the experience....I will be back!!
Stayed 1 night in Apr 2024
Response from Taye on Apr 22, 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Dayon

Traveled with partner
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Taye on Apr 22, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Fazliddin

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Taye on Apr 18, 2024
Thanks for staying with us! We appreciate your feedback.

6/10 Okay

Amanda

This place is prime location! Not a fancy place.
Stayed 3 nights in Apr 2024
Response from Taye on Apr 18, 2024
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View, rules, clean,bed, pillows, shower
Stayed 1 night in Apr 2024
Response from Taye on Apr 18, 2024
Thanks for staying with us! We appreciate your feedback.

6/10 Okay

Brandie

Traveled with family and small children, Traveled with family
The parking was terrible due to there restaurant sharkys! No lights on the back side of the hotel so it was dark even with a balcony. And no hair dryer in the room and it was hard to even get clean towels had to use our beach towels to shower!
Stayed 3 nights in Mar 2024
Response from Taye on Apr 2, 2024
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Cissy, Alabaster

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 5 year old said he gives this place a 10 out of 10 and 20 stars! ;) we will definitely be back! Staff was great, the view is amazing and you literally walk right onto the beach. Plenty to do around the hotel and close by.
Stayed 1 night in Mar 2024
Response from Taye on Mar 31, 2024
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Lakaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Taye on Mar 31, 2024
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great experience
Stayed 4 nights in Mar 2024
Response from Taye on Mar 31, 2024
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service
The parking wasn’t the best but overall the stay was amazing
Stayed 2 nights in Mar 2024
Response from Taye on Mar 31, 2024
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Erik

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. There is a $50 deposit tho
Stayed 1 night in Mar 2024
Response from Taye on Mar 31, 2024
Thanks for staying with us! We appreciate your feedback.

2/10 Terrible

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Parking situation is a nightmare. So loud. Busted water pipes above us flooded out bathroom. Tv was grainy and ac very loud
Stayed 2 nights in Mar 2024
Response from Taye on Mar 26, 2024
Thanks for staying with us! We appreciate your feedback.

6/10 Okay

William

Traveled with family
Place was ok could have been a little clearer. Hair ball in the toilet and floor were sticky.some plugs not working and microwave not working .
Stayed 2 nights in Mar 2024
Response from Taye on Mar 26, 2024
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Jefferyal

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Mar 2024
Response from Taye on Mar 26, 2024
Thanks for staying with us! We appreciate your feedback.

2/10 Terrible

Emma

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Taye on Mar 26, 2024
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Staff & service
Parking is awful but,for the price, room isn't horrible.
Stayed 1 night in Mar 2024
Response from Taye on Mar 26, 2024
Thanks for staying with us! We appreciate your feedback.

8/10 Good

Kerrace

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints honestly, on the beach, on site restaurants, water activities, less than a 5 min walk to carts & slingshot rentals. The resort itself has coupons for nearby activities. My family and I enjoyed our stay.
Stayed 3 nights in Mar 2024
Response from Taye on Mar 21, 2024
Thanks for staying with us! We appreciate your feedback.

8/10 Good

dorian

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Taye on Mar 19, 2024
Thanks for staying with us! We appreciate your feedback.

8/10 Good

Veronica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having a beach view from the room
Stayed 2 nights in Mar 2024
Response from Taye on Mar 19, 2024
Thanks for staying with us! We appreciate your feedback.

2/10 Terrible

Tori

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
I HAVE NEVER LEFT SUCH A BAD REVIEW! Nothing is perfect & I go with the flow. Until this place….. No hot water our whole stay, the place is filthy, the microwave sounded like it was going to explode, refrigerator wouldn’t stay closed, any good sized creature could’ve gotten under the front door, both doors were poorly secured, the opening in the ceiling was cracked open, etc… this was all reported. We were told numerous times the hot water was working. Never did we have hot water!! The guy at the front desk acted like he had never ever been there, got very rude with my friend. We can hear everything from our room, our neighbors weren’t even loud but we could hear everything they said clearly. Everyone who walked by. Everything needs to be replaced. Toliet ran all the time, very difficult to flush & the shower was peeling off in huge spots. The A/C constantly made a noise, level 5 when not running & level 12 when on. Unfortunately due to storms on our route home, we have to stay an extra night. Worst place EVER!!!!!!!!! This place should be condemned! The only 2 decent things were the beds weren’t terrible & a woman named Angela was very professional & sweet.
Stayed 4 nights in Mar 2024
Response from Taye on Mar 19, 2024
Thanks for staying with us! We appreciate your feedback.

8/10 Good

Crystal

Liked: Cleanliness, staff & service
Excellent location. Lots of things close to do.. only thing we ddnt like the shower ddnt get hot it had run like a hr to get warm so we took cold showers
Stayed 5 nights in Mar 2024
Response from Taye on Mar 16, 2024
Thanks for staying with us! We appreciate your feedback.

2/10 Terrible

Danielle

Stayed 1 night in Mar 2024
Response from Taye on Apr 9, 2024
Thanks for staying with us! We appreciate your feedback.

2/10 Terrible

Jordy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would not recommend
Stayed 4 nights in Mar 2024
Response from Taye on Mar 16, 2024
Thanks for staying with us! We appreciate your feedback.

6/10 Okay

Rachel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No ice. Floors dirty upon arrival
Stayed 3 nights in Mar 2024
Response from Taye on Mar 7, 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thought it would have a better view but got stuck on bottom floor when promised balcony
Stayed 3 nights in Feb 2024
Response from Taye on Mar 5, 2024
Thank you for staying with us! We appreciate your feedback

4/10 Poor

teresa

Traveled with partner
Disliked: Amenities, property conditions & facilities
The fact that Sharky’s shares the small parking lot made parking a nightmare. We never wanted to venture out due to not being able to park on return. Slamming doors heard all hours of day and night. The bed frame was broken and bed sunk completely in half. We actually cut our trip short. Will not be returning.
Stayed 7 nights in Feb 2024
Response from Taye on Mar 5, 2024
Thank you for staying with us! We appreciate your feedback

8/10 Good

Kelsey

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Taye on Mar 5, 2024
Thank you for staying with us! We appreciate your feedback

2/10 Terrible

Brandi

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually booked this hotel last minute online through Expedia for one night! The picture online of room that I booked was nothing even close to what I walked into! Bathroom/tub was disgusting, floors were pealing up, a/c didn’t work, window were cracked,black mold growing on ceiling, it smelt awful, door didn’t shut securely and it was completely different than advertised online! In the parking lot we watch drug deals happening and women selling themselves! I would not recommend anyone stay here it is unsafe and horrible! Thankful Expedia refunded our money!
Stayed 1 night in Feb 2024
Response from Taye on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

10/10 Excellent

Chris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Feb 2024
Response from Taye on Feb 28, 2024
Thanks for staying with us! We appreciate your feedback.

6/10 Okay

Jesse

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful facility but had issues with staying such as bed bugs in one room assigned the wrong room and that's pretty much it.
Stayed 1 night in Feb 2024
Response from Taye on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

2/10 Terrible

Dallas

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There were cockroaches in our room and mold on the shower curtain but when I went to the office they did apologize and give us another room but with a different layout than the one we had purchased. In our new room their were spiders that came out of the faucet in the shower, at this point I didn’t want to bother them anymore and I told them I was only gonna stay that one night and go somewhere else the 2nd night because of all the cockroaches after we checked out I was notified that I was charged another night on another card that I did not use to pay for the first night and haven’t gotten my refund I was told I would get immediately
Stayed 2 nights in Feb 2024
Response from Taye on Feb 26, 2024
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Davetrinna

Traveled with partner
Liked: Staff & service
Disliked: Amenities
I didn’t like the fact they
Stayed 2 nights in Feb 2024
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay The bed was extremely comfy… great view.. staff was super friendly and personable… The only negative thing was a stain on one of the chairs in the room… Other than that it was superb… I definitely won’t be coming back
Stayed 2 nights in Jan 2024
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

4/10 Poor

Felicia

Disliked: Cleanliness, amenities, property conditions & facilities
The property was conveniently located to Sharky’s. We didn’t actually stay at The Reef because it was closed. We were moved to Seahaven’s neighboring property, and although in a great location need attention.
Stayed 2 nights in Jan 2024
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

10/10 Excellent

JIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
elevators not working we did not check in we want a full refund not clean several life safety issues our room was on the sixth floor with no elevators working
Stayed 1 night in Dec 2023
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

2/10 Terrible

Teresa

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel from hell!
I would NEVER recommend this hotel and I promise I will never stay again. Pictures on the Hotels.com site certainly do NOT match actual location. No hand towels, no washcloths, only two towels, DIRTY FLOORS. Tv picked up several channels, however, the “snow” (lack of proper connection), you couldn’t see anything. Mold under the open sink, bathroom door didn’t close or lock. Main door came open somehow while we were not in the room. Staff at check-in was RUDE. Had a staff member not even waiting on me tell me to calm down and I had not gotten out of shape. I was having a conversation with the lady checking me in. No check in on site, you have to go down the street. HORRIBLE!!!!
Stayed 2 nights in Dec 2023
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

6/10 Okay

Daniel Rodrigues

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

8/10 Good

Jami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Taye on Feb 13, 2024
Thanks for staying with us! We appreciate your feedback

2/10 Terrible

Jason

Stayed 2 nights in Sep 2023
Response from Taye on Nov 27, 2023
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Sarah

Stayed 2 nights in Aug 2023
Response from Taye on Nov 27, 2023
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seahaven Resort One of Those Quite Hideaways
Nice hotel directly on the beach. You can tell the hotel was slightly impacted by a few hurricanes. The couch and chairs have seen better days, but the mattress are new. Overall its a decent place to stay with a beautiful pool and relaxation area. I would return and spend longer than a night if the opportunity for a vacation came about versus a business trip.
Stayed 1 night in Nov 2023
Response from Taye on Nov 7, 2023
Thanks for staying with us! We appreciate your feedback.

2/10 Terrible

Milton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for I guess. Never in my life have I stayed someplace so awful. Words can’t really explain how awful this place is. If your 21 and on Spring Break than I guess this is your spot. I actually bought bed sheets at Walmart. That’s how dirty this place seemed. Glad to be gone!
Stayed 3 nights in Nov 2023
Response from Taye on Nov 7, 2023
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Milton

Traveled with group
Liked: Staff & service
The view of the ocean is amazing!
Stayed 1 night in Nov 2023
Response from Taye on Nov 2, 2023
Thanks for staying with us! We appreciate your feedback.

10/10 Excellent

Caisie

Traveled with group, Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing place to stay!! Sharky’s is right next door so you never have to worry about finding a good meal or delicious drink……Aside from the very minor parking issues I encountered which this was all during biker week. I have absolutely no complaints. Clean rooms Very helping and friendly staff at every place you visit. Beautiful and clean beaches with incredible views!!! The Reef will be my number one go-to place to stay every time I visit
Stayed 6 nights in Oct 2023
Response from Taye on Oct 31, 2023
Thanks for staying with us, We appreciate your feedback.

6/10 Okay

Llayna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great view. Bathrooms need updating, but they were clean. For the price I have no complaints.
Stayed 2 nights in Oct 2023
Response from Taye on Oct 31, 2023
Thanks for staying with us, We appreciate your feedback.

4/10 Poor

kellsey

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
my first room i was locked out of all day and took them till the night to move me to another room and the ac didn’t work in it
Stayed 2 nights in Oct 2023
Response from Taye on Oct 31, 2023
Thanks for staying with us, We appreciate your feedback.

4/10 Poor

Billy

Traveled with family
Liked: Cleanliness, staff & service
The staff was nice. The elevator was not trustworthy. Had to park away from the hotel due to bike week. There was no on site parking for paid customers. Also the pictures on the site didn't mach the actual room
Stayed 1 night in Oct 2023
Response from Taye on Oct 31, 2023
Thanks for staying with us, We appreciate your feedback.

10/10 Excellent

Amber

Liked: Amenities
Front desk had an amazing personality! Great stay
Stayed 1 night in Oct 2023
Response from Taye on Oct 31, 2023
Thanks for staying with us, We appreciate your feedback.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The reef was a great place to stay at a great price point and super convenient! Definitely needs attention to some of the finer details like the air conditioner housings and the elevator floor, but overall, it was well worth the money! The view from my room was absolutely spectacular!
Stayed 3 nights in Oct 2023
Response from Taye on Oct 24, 2023
Thanks for staying with us, We appreciate your feedback.