Ratings based on 467 Verified Reviews

4.6 out of 5
89% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Panama City gem

Posted Apr 21, 2018
I visited for a 3 day business trip, of which 2 days are the usual leave early morning and get back late. The hotel has all the amenities and comfort for all your needs. The rooms are spacious, with a desk, easy electrical and high speed Internet. The gym is on the 5th floor and is open 24 hours a day, and a pool is available during Day time. They have a Spa on the 25th floor with great views. I had dinner 3 consecutive days at the Salsipuede Restaurant and did not get bored. Have a great menu for small plates as well as entrees. Staff is super accommodating and as mentioned the rooms are very spacious with huge bathrooms, shower and bathtub. Highly recommend the hotel and definitely staying there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with friendly staff

Posted Apr 20, 2018
The hotel is very well maintained and the staff go over and above. The food at restaurant is top notch. Would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Lovely boutique hotel

Posted Apr 18, 2018
First class service. Clean rooms. Elegant surroundings. Fine food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Classy, quiet,good food, nice bed

Posted Apr 17, 2018
Not nuch wrong here. Large, clean, quiet room, excellent staff, wonderful breakfast. It is the way a hotel experience should be. I keep coming back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

A true treasure, the finest hotel in Panama

Posted Apr 13, 2018
From top to bottom, the staff, the condition of the hotel and attention to detail. This hotel continues to outshine all others. A true 5 star experience. They used to have a wonderful breakfast buffet on the 5th floor, surrounded by windows, dedicated to the sparkling city skyline...a magnificent way to start the day there. Unfortunately they have now chosen to have a buffet in a windowless ground floor restaurant. I was so dissapointed to discover this. But needless to say, this hotel still far exceeds the competitors. The staff is absolutely fantastic. From Nora at the concierge, to both desk managers.. i cant thank them enough for the constant care and attention to detail they provide. Julia at the Spa on the 25th floor is amazingly talented and a dear warm woman. No request is ignored or considered too small.. They give immediate attention to anything you ask for, and are continuously gracious, professional and warm people. This is the best hotel in Panama City.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwalk, CT

great short stay

Posted Apr 12, 2018
A most enjoyable experience.....your concierge was most helpful; from finding us a driver for the few days as well as choosing one of the finest restaurants in "old town"...roof top dining at its best......thank you again!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel right in the city center

Posted Apr 11, 2018
The best service the best people. The hotel is located in the center of Panama City.‏two minutes walking distance in your light in the center of seasons restaurants quiet place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2018
Great room and service - everything is in great shape and the staff were excellent
5 out of 5
Recommended
for Everyone
by A verified traveler

Attentive staff and excellent room

Posted Apr 8, 2018
Pros: Beautiful room, nice amenities, restaurant and bar very nice and excellent staff.
We were upgraded via Expedia and had an excellent room. The staff attended to our every need and were very courteous. The restaurant and bar were excellent and the included breakfast exceeded expectations. The location in the financial district made it a safe place to walk to other resturarts.
5 out of 5
Recommended
for Everyone
by A verified traveler from los angeles ca

Located in the middle of the financial districk.

Posted Apr 3, 2018
We walked to the old town from the hotel. It’s centrally locates. Staff is very professional and helpful. Recommend.
Comment from Hotel Management
Apr 5, 2018 by Yariadna H., Hotel Management
Thanks for staying with us. We appreciate your positive feedback!