4 outdoor pools

Reviews of Carillon Beach Resort Inn

3 out of 5
Carillon Beach Resort Inn
114 Carillon Market St, Panama City Beach, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 459 out of 982 reviews" "
Rating 8 - Good. 303 out of 982 reviews" "
Rating 6 - Okay. 130 out of 982 reviews" "
Rating 4 - Poor. 62 out of 982 reviews" "
Rating 2 - Terrible. 28 out of 982 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Carillon Inn
First of all, this is Carillon Beach and this is one of the most beautiful beaches I have ever been to including Hawaii. Normally, we stay in a house within the community. This time we decided to stay in the Carillon Beach Inn. The property is worn and in need of a good cleaning and painting. Each unit is privately owned and managed by a local company. We did not realize this. So, some units are better taken care of than others. Ours was adequate but in need of updates. With this resort, you only get two wash cloths and four towels for the week. You have to wash things on your own as no further service is provided. Also, our unit had a bathtub/shower and the tub had standing water in it as it would not drain adequately. The unit was adequately appointed with dishes and utensils. It also has a small dishwasher and sink with a two burner cook top but no stove. The TV would sometimes stay on a single channel and the channels did not match the local guide. For the price paid, I would expect everything to work and to have a better towel service. Finally, we could not find anywhere to drop off our recycle items. This is not the fault of the Carillon Inn but it would have been nice to recycle our plastic. The staff was generally responsive and helpful. All in all, it’s still Carillon Beach and that is why we were there in the first place.
Stayed 5 nights in May 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and relaxing
Lake view
Stayed 5 nights in Mar 2023

4/10 Poor

Mayda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Under construction. Directions to the room were not clear.
Stayed 4 nights in Feb 2023

10/10 Excellent

Savanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it!
Stayed 4 nights in Dec 2022

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, the weather turned warm and we could not adjust the thermostate was the only draw back.

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Amazing. Clean, quiet, beautiful view. I will stay here again.
Living room
View from balcony
Bedroom overlooking the lake
Looking across the lake at a lovely neighborhood
Stayed 2 nights in Dec 2022

10/10 Excellent

beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach resort
Great location and amenities.
Stayed 4 nights in Oct 2022

6/10 Okay

Leah

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Very convenient & decorated well. Very good amenities.Unit needs deep cleaning &serious mold remediation.The mold is literally dropping out of the faucet,is on the shower curtain, and beginning to colonize around the air vent in the BathR. #HEALTHHAZARD.Not staying there again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!!!
It’s our second year straight and we had a great stay again! Great Improvements, quiet and great beach access!! ❤️❤️❤️
Stayed 3 nights in Aug 2022

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service
Our room was clean, but like so many other reviews, the traffic sound was very loud. We also had young children staying a few doors down and we could hear them running by frequently. The room layout is weird too, the bed is right by the door and the living area and kitchen are in the back. If the layout was switched, I would bet they'd get a lot fewer complaints about the noise. The beach was a 10-minute walk from the property. The property's location was good for visiting Panama City Beach Pier Park, Rosemary Beach, and Seaside. This was a last-minute booking and I definitely wouldn't stay again, but it was fine.
Stayed 5 nights in Jul 2022

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

carlos a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

6/10 Okay

Scott

Stayed 2 nights in Jun 2022

8/10 Good

MIGUEL

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bonito el hotel . Lo malo es que en la publicidad dice que tiene restaurante y no lo tiene . Por lo demás muy bueno y cerca de la playa
Stayed 3 nights in May 2022

6/10 Okay

Toni

Disliked: Cleanliness, staff & service
Wanted to get away for Mother's Day.
Furniture in the back wasn't as expected, the bathroom light fixture hanging from the ceiling. No housekeeping, tube was dirty we had to put part of the bath towel in the bottom of the tub. The elevator smell like it's moldy. The pictures on the website, isn't so much as they made it to be. The freezer has ice that needed to be defrost, the freezer rack was a little rusty. My husband and I were afraid to get a shower from thinking it could been a camera installed in the bathroom. The only thing were comfortable were the bed, this is a nice resort but need alot of upgrade for the price they charges.
Stayed 3 nights in May 2022

8/10 Good

Kelly

Traveled with family
Liked: Staff & service
Comfortable with exceptions
Staff was fantastic, very accommodating. Our room was clean however noising at night, could hear road traffic and anyone walking plus hall light shown in regardless of blinds so sleeping was difficult. Bikes, kayaks, and paddle boards were a great benefit and being close to beach but this resort is away from all of the other tourists places so keep that in mind you’ll need a vehicle or Lyft to transport you as road is busy and can’t walk or bike very far. Would stay again in a different unit or nearby housing.
#7 entrance to beautiful beaches
Stayed 4 nights in Mar 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a nice place to stay away from the spring break craziness. The only thing this was lacking was kitchen items to use for cooking. A few more pots and pans would have been helpful.
Stayed 4 nights in Mar 2022

8/10 Good

Cathy

Stayed 7 nights in Mar 2022

8/10 Good

Jeri, Cumming

Traveled with partner, Traveled with pets, Traveled with family
Liked: Staff & service, amenities
We loved that it was pet friendly and still very nice accommodations. The whole setting is unique and felt very homey.
Stayed 6 nights in Feb 2022

10/10 Excellent

Joel

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2022

6/10 Okay

Meyiya

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
qiuteness
Stayed 3 nights in Dec 2021

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property!
Everything was perfect. Only wish we were closer to the beach!
Stayed 2 nights in Nov 2021

8/10 Good

William

Stayed 5 nights in Sep 2021

6/10 Okay

Johnny

Disliked: Cleanliness, staff & service, room comfort
Won’t stay here in this room again.
Room was not what we expected for the price paid. Furniture was old and damaged. Bed was uncomfortable. Bugs in room. We had to store food in microwave to keep it from getting infested. Had to throw away some food that bugs infested. A security guard we met was very rude and argumentative. He had a terrible attitude and told us information that wasn’t true about pet friendly beaches at PCB. Very condescending attitude. Maybe he needs another job. We’re mature adults, not young kids that were smoking dope all around the facility.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great family friendly location to take your kids, or to go on your honeymoon and still enjoy it being quiet!
Stayed 5 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
My room was very clean, the bed was very comfy and the overall look of it was ok, however, the furniture was very worn down. The place was too expensive because that particular room, hallways (sidewalks and walls) need renovation. I had a great experience overall because of the easy access to parking, private beach, pool. The short drives to State Parks, good restaurants and fun shopping was also a highlight. I will be going back to that area again, but I will not be staying at the same place unless the prices are more reasonable.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finster wedding.
Property is well appointed. Nicely contained. Pools and lake great. Restaurants good. We will stay again.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Very clean and variety of restaurants, drinks, shop, spa. Shirt walk to beach with many pools. Nice location!
Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was no building sent with the door number, and all the buildings have the same numbers. Made it difficult with contactless check in and the lobby being closed right at check in time.
Stayed 4 nights in Jul 2021
Response from Staff on Jun 7, 2022
Sorry for the confusion however the Inn is only one building.

10/10 Excellent

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Vaca
Nice Stay, Very Safe! Close to beaches not crowded like the public beach access! Elevator needed a little work but overall great stay!
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Facility was nice but not as close to water as thought we would be. Other than that it was really nice.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
I t was nice but a bit of a walk to the beach. Could not print off airline tickets for departure due to computer needing updating and no ink in printer. The girls at the desk were unable to help. The office closes at 5pm as well.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 4 nights in Jul 2021

4/10 Poor

William J

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
While the community itself is great, the room wasn’t quite what I expected. There were many bugs inside and outside the room (balcony). My husband and I killed a bunch right after we settled our things inside. The front desk hours were quite odd as well, I believe they operate from 10am-8pm only. I had to remember that a lot so that if I needed something I had to make sure I ask within those hours. We were also placed in a room directly next to another room doing constructions and there were always stuff in the hallway right outside our room. We checked out 2 days earlier than planned and are still waiting on our refund currently.
Stayed 3 nights in Jun 2021

4/10 Poor

Patti

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed and unsatisfied
This unit needs a considerable amount of updating. The unit was not as expected for this resort price. There was a constant water leak in the kitchen that kept us up at night. The couch and chair in the living room did not look sanitary and was unable to sit on it. There was a nice wire rack to store your fruit. I definitely would not recommend staying at this location and I would not be back.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the beach was a private beach and far away from the busy crowed pier. It was such a nice quiet area for our family with many pool options. Night time was amazing and was so pretty to walk around the area with all the lights.
Stayed 4 nights in May 2021

10/10 Excellent

Shawtoca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Housekeeping didn’t come at all
Stayed 4 nights in May 2021

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel flooded....checked out early....needed full refund from Expedia for 5/19...hotel did not charge us....
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property itself is very nice. Our room was OK, but not that clean, lots of dust. The front desk has very limited hours and the shuttle to the beach has very limited hours. It would be nice if both the front desk and the shuttle service was open longer!
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in to our room there was mold everywhere. Crawling out of the vents on the walls everywhere. The lobby wasnt clean at all. The kitchen wasnt even open but when i glanced over it was a mess. I called down to the lobby to tell them how moldy our room was. The manager came up to look and she said she would try to find us another room. Finally she took me to another room and it was WORSE. Even she said this was bad. The pictures of this place online looked beautiful but i was so disappointed. After driving 7 hours to be there we had to book another hotel and wait for our refund at this place. Not a good experience at all.
Stayed 3 nights in May 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
May 2021 stay @ Carillon Beach Resort. Management needs to establish a uniform criteria for each unit that they avail to the public. #311 shower was disgusting with Molding grout. There is inadequate grade of the handicap accessible shower stall that prevents water from properly draining; leading to water runnoff into the kitchen. Daily, post-showers, we had to use the towels to clean up the floors. Since room service is "contactless," we had to carry soaking wet towels down to the front lobby and exchange for clean towels. The furnishings are worn and dated. The patio furniture and area were filthy making sitting out and enjoying the lakeview not feasible. The bed is at the front of the space, insulation was builder grade and subpar so the road noise is Loud. If you have difficulty sleeping anyway, the constant and moderate to heavy traffic makes the relaxation portion of vacationing nonexistent. Check out is 11 am. They have no problems being hardcore on the 4pm check-in but Forget requesting an hour extension from the gum-snapping receptionist for checkout. It doesn't seem right considering we still paid for the full time. The best part of this location is the 10 minute walk to the beach. We didn't patronize any of the restaurants as there were other options we wanted to try and the poor impression made from the cleanliness of the room made us dubious of the quality of these eateries. Guilt by association, however loose. We will not be returning/recommending
Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Was disappointed that the room was not that clean. Master bedroom was close to main highway. Traffic kept us up at night.
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, private beach priceless, excellent neighborhood, beautiful houses around the hotel. Very nice staff
Stayed 5 nights in Apr 2021

10/10 Excellent

Idolka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very comfortable, clean and safe
Stayed 3 nights in Apr 2021

10/10 Excellent

Joanna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Excellent
The hotel was beautiful and the staff was helpful. The area was perfect with cute little shops and great beach access! I only marked off for cleanliness because there was not a broom in our room to sweep up the sand we brought in. I would have appreciated a way to sweep up after ourselves.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and entire area!❤️
Stayed 2 nights in Apr 2021