Room was switched twice due to inoperable TV, then unclean room. Third room better but still had cleanliness issues. Non-refundable rate made me unable to go to another hotel.
Comment from Hotel Management
Apr 27, 2016 by Online Customer Support, Hotel Management
Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the overall cleanliness and condition of your room. We will review the conditions of your room to make sure all guest rooms are up to standards. Your feedback is beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience.