Ratings based on 469 Verified Reviews

3.7 out of 5
67% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Basically fine

Posted Feb 5, 2018
Pros: Convenient location
Cons: Move the sink or the toilet
Location: Away from busy center of town but pretty convenient location.
The hotel was fine. The added benefit for us was the super close toilet right close to the sink. Brush and flush! Timesaver.
Comment from Hotel Management
Feb 6, 2018 by General Manager, Hotel Management
Thank you for taking the time to review your stay. We are happy that you like the location of our hotel, however we do apologize for the location of the toilet in your room. We hope you will stay with us again the next time that you are in our area.
1 out of 5
by A verified traveler from florida

DO NOT STAY HERE !!!!

Posted Jan 27, 2018
Pros: Location
Cons: This hotel is filthy and it is not maintained.
The hotel is filthy. We went to our room, and lights and tv did not work. Door handle to the bedroom was broken off and laying on a table. Desk clerk said maintenance had gone home. We looked at another room and after I took some light bulbs from the terrible room, we got all the lights working. We had a suite with two of us. Only one set of towels in the second room. The hidabed in the living room was filthy. We put the spare linens on it just to sit down for a minute. The side entrance door to the hotel is unsecured, the strike was not installed and no lock cylinder, just an open hole. This hotel is not here to house guests.
Comment from Hotel Management
Jan 29, 2018 by General Manager, Hotel Management
Thank you for staying with us. We apologize that you did not have a good stay with us and we take all of our guest reviews serious and use them to fine tune our establishment. We hope you will give us another chance to meet your expectations.
2 out of 5
by A verified traveler from Central Florida

Not inviting

Posted Jan 20, 2018
Outside of hotel looked dirty and unsafe. Inside the lobby was what appeared to be a homeless older man with all of his baggage and a smell of urine. Several young children in the lobby with back packs that appeared to be waiting for someone. Receptionist was friendly. Stairs to second floor was blocked with sign that said "out of order"- maybe construction. Carpet in suite was dirty, several stains through out the area sitting area. Bathroom was clean.
Comment from Hotel Management
Jan 22, 2018 by General Manager, Hotel Management
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. The guest that was in the lobby was charging his electric chair because the battery was dead. The children that were in the lobby was waiting for their mother, who had to run back to her room for a forgotten item. The stairs are our of order due to renovations. I apologize that your carpet had stains. The carpet cleaners were making their rounds in cleaning all carpets. Thank you for the compliment on our receptionist. We hope for another opportunity to exceed your expectations.
2 out of 5
by A verified traveler from nashville

For the price, not worth it.

Posted Jan 9, 2018
I chose this hotel out of convenience strictly. I wish I would’ve taken more time to find a better one. They gave me a room with a handicap shower so that it was very difficult to actually clean yourself. When I brought it up in the morning, they told me they were sorry but there wasn’t anything they could do. Someone was sitting with their car running outside my room the entire night. Overall, for the price, there are much nicer hotels to stay at
Comment from Hotel Management
Jan 18, 2018 by General Manager, Hotel Management
Thank you for staying with us, however, we do apologize that you did not enjoy your stay. We're sorry that your reservation had the room type that you were placed in. The next time that you stay with us, please let us know if that isn't the room type that you would like so that we can try to get in you another room type. During your stay, if you have any issues, please contact the front desk so that we can take care of them immediately. We hope you will give us another chance to meet your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler from Daleville, AL

Room Roulette

Posted Jan 6, 2018
Pros: Location and always liked breakfast menu ...
Cons: More desk staffing at night
Location: PC Country Inn was on Harrison Ave, close to the Marina PC Marina for events
Had booked 2 rooms. 1st room was missing remote, 2nd had no heat. Desk clerk was by herself and did her best to remedy the situation by changing rooms. 1st was an upgrade to a suite (nice) but was next to a room with screaming kids, a no-go. Second try was good for one of the rooms. The move for the remote was to a room that also had no heat. Third try was successful. Was surprised after all these room changes we weren't upgraded to a suite. Rest of the time was uneventful. Desk Clerk did her best at trying to rectify the situation and having to man the desk at the same time. Have no complaints on her efforts, only praise.
Comment from Hotel Management
Jan 10, 2018 by General Manager, Hotel Management
Thank you for staying with us during your recent stay. We're happy that you enjoyed your stay with the exception of the room moves. We're glad that we were able to get you into a room of your liking. We look forward to your return stay so that we can meet your expectations.
4 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL

Posted Jan 1, 2018
Pros: VERY COMFORTABLE HOTEL.. NOT MUCH NOISE AROUND SO SEEMED QUITE,
Cons: HOTEL WAS UNDER RENOVATIONS, BUT WAS KEPT ORDERLY..
Location: OUR GRANDSON IS AT TYNDALL AFB, WHICH WAS 9 MILES DOWN THE ROAD.. EXCELLENT LOCATION FOR OUR STAY, PLENTY OF PLACES TO EAT AND SHOP RIGHT NEXT DOOR,,
ROOM KEPT CLEAN, HOTEL STAFF VERY PLEASANT, HOT BREAKFAST EVERY MORNING..
Comment from Hotel Management
Jan 2, 2018 by General Manager, Hotel Management
Thank you for staying with us during your recent visit to our area. We happy to know that you enjoyed your stay with us. We look forward to your return stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from panama city, FL

Best place best people

Posted Dec 19, 2017
So the hotel is remodeling and you'd think that would make the experience just alittle bit worse but the staff and the place itself FULLY makes up for it!! Normally every place has that "one" employee that you could careless for but not here!! Everyone I've meet so far has been soooo nice & helpful! Me my husband and 8yr old stayed for one week and I def will never stay at another hotel in Panama unless it's this one! The house keepers are great and actually clean! The ladies at the front desk are all so welcoming and nice! The breakfast in the morning is a great hot meal instead of just cereal and toast! The pool area is clean and nice with an outside shower and bathrooms! Beds are super comfy! I would tell anyone and everyone to stay here!
Comment from Hotel Management
Dec 21, 2017 by General Manager, Hotel Management
AWESOME! We're happy that you enjoyed our stay with us. We strive in giving each guest a great customer experience and we're glad that you will be coming back to stay with us. I will share this with my entire staff at our next staff meeting. We look forward to your return stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from miami

Good hotel, friendly staff, cheap price

Posted Dec 16, 2017
They were undergoing renovations but verything was nice. Beat value for the price.
Comment from Hotel Management
Dec 18, 2017 by General Manager, Hotel Management
Thank you for staying with us during your recent visit to our area. We happy that you enjoyed your stay with us, however, we do apologize for the renovations that we're doing to the property. We hope you will stay with us again the next time that you are in our area.
3 out of 5
by A verified traveler from ganiesville FL

Water cold n shower

Posted Dec 11, 2017
Only one trash can,cold water, renovation loud noise and dusty, parking far away from room because workers trucks.
Comment from Hotel Management
Dec 12, 2017 by General manager, Hotel Management
I apologize that you did not have a great stay. I hope you will give us another chance to meet your expectations.
5 out of 5
Recommended
for Couples
by A verified traveler from Panama City

Jetted Tub King Size Room

Posted Dec 9, 2017
Pros: The Comfort
Cons: Jetted tub be a bit larger
Location: The mall is near, Golden coral, apple bees, five guys, and etc.
My boyfriend and I stayed at this room with the jetted tub and it was very clean, very romantic and fun! We had a blast the bed was so comfortable I did not want to get up, the Jetted tub was a bit small, but we were able to fit in it. It was the best place to stay! Staff were very friendly. I will be staying here again!
Comment from Hotel Management
Dec 12, 2017 by General manager, Hotel Management
Awesome! We're happy that you enjoyed your stay with us. However I do apologize that the jetted tub was not big enough for you. We look forward to your return stay with us.