Crowne Plaza Panama

Photo gallery for Crowne Plaza Panama

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Minibar, in-room safe, laptop workspace, blackout drapes
Minibar, in-room safe, laptop workspace, blackout drapes

Overview of Crowne Plaza Panama

Crowne Plaza Panama

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Ave. Manuel Espinosa Batista, Frente Iglesia del Carmen, Panama City, Panama

Explore the area

  • Popular LocationVia Espana5 min walk
  • Popular LocationCinta Costera14 min walk
  • Popular LocationBingo 9015 min walk
  • AirportPanama City (PTY-Tocumen Intl.)17 min drive

Choose dates to view prices

About this area

Panama City

Located in Panama City, Crowne Plaza Panama is in the city center and near a metro station. Panama Viejo and Amador Causeway are notable landmarks, and travelers looking to shop may want to visit Via Espana and Multiplaza Pacific Mall. Looking to enjoy an event or a game while in town? See what's going on at Maracana Stadium, or consider a night out at Uruguay Street.

What's nearby

  • Iglesia del Carmen - 2 min walk
  • Via Espana - 5 min walk
  • Uruguay Street - 7 min walk
  • Cinta Costera - 14 min walk
  • Bingo 90 - 15 min walk

Getting around

  • Iglesia del Carmen Station - 3 min walk
  • Panama City Passenger Station - 7 min drive
  • Tocumen Intl. Airport (PTY) - 17 min drive

Restaurants

  • Restaurant La Galeria — 1 min walk
  • Memories Sports Bar — 1 min walk
  • Chez Titi — 4 min walk
  • Segredos da Carne — 4 min walk
  • Tinajas — 5 min walk

About this property

Crowne Plaza Panama

4-star hotel, walk to Avenida Balboa
Along with a restaurant, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, valet parking, and coffee/tea in a common area. All 149 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include minibars and coffee makers.
Crowne Plaza Panama offers 149 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Panama City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (PAB 2.50 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: PAB 12.00-20.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (1427 square feet)
  • Meeting rooms - 4

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 24 2020 to September 31 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between PAB 12.00 and PAB 20.00 per person (approximately)
  • Fee for in-room wireless Internet: PAB 15.95 per day (rates may vary)
  • Airport shuttle fee: PAB 37.00 per vehicle (one way)
  • Valet parking fee: PAB 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Panama
Crowne Plaza Panama
Panama Crowne Plaza
Crowne Plaza Panama City
Crowne Plaza Panama Hotel Panama City
Crowne Plaza Panama Panama City
Panama City Crowne Plaza
Crowne Plaza Panama Hotel
Crowne Plaza Panama Airport Panama City
Crowne Plaza Panama Hotel
Crowne Plaza Panama Panama City
Crowne Plaza Panama an IHG Hotel
Crowne Plaza Panama Hotel Panama City

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 41 out of 136 reviews
5 - Excellent 30%
Rating 4 - Good. 52 out of 136 reviews
4 - Good 38%
Rating 3 - Okay. 30 out of 136 reviews
3 - Okay 22%
Rating 2 - Poor. 8 out of 136 reviews
2 - Poor 6%
Rating 1 - Terrible. 5 out of 136 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property looks great from outside, but the room was outdated, the curtains looked dirty and old, all the windows were filthy, the bathroom had (some sort of) black mold on the ceiling and the walls; the toilette was broken (had to told the lever down to the able to flush). The rest of the hotel (all common areas), entrance, reception, restaurant, bar, snack bar were clean and in great condition.
Stayed 2 nights in Dec 2019

3/5 Okay

Traveled with partner
Liked: Amenities
This is the crowne plaza right? Cause it did not feel like it. I have stayed in Crowne Plaza hotels throughout the world and this left much to desire in the customer service part. I don't think customer service is a big thing in Panama. The hotel restaurant and bar specifically needs better service. You can just stand there waiting to be seated or waiting to be served at the bar and the bartenders or waiters can be right infront of you and still not ask what you need. It is really odd. Almost disrespectful. After a minute we actually had to tell them hey i am here and i need a drink. The restaurant glasses were dirty and there was and actual bug in one of our glasses of water. Horrible. Anyways it is a shame because we expect so much more.
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es muy conveniente, y la atención es excelente. Definitivamente volvería a alojarme ahi nuevamente.
Stayed 4 nights in Oct 2019

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is pleasant in the reception area. Makes me and my family feel comfortable .
Stayed 4 nights in Jul 2019

3/5 Okay

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
I did not like the condition of the room and amenities. Restaurant menu very limited
Stayed 1 night in Jun 2019