Ratings based on 1,247 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Posted Feb 2, 2016
Nice hotel on beach great view of the ocean rooms are clean nice nice size room.
Comment from Hotel Management
Feb 2, 2016 by Billy Alam, Hotel Management
Dear Brandy, Thank you for your feedback. I am thrilled that you enjoyed your stay with us and hope you will come back and visit again soon. Sincerely, Billy Alam General Manager
3 out of 5
Recommended
for Couples
by A verified traveler

Great view, good location

Posted Jan 11, 2016
Pros: Staff very helpful. Beach access and view.
Cons: Remodel hopefully will help. Doors need to be more secure. New mattresses and linens are needed.
Ok for a quick stay but unless I was a spring breaker or on a tight budget, this hotel would not be on my list. I will say they are remodeling and that will help. Good points: great beach view and access. Terrific staff. Close to restaurants and family activities. Bad: mattresses (mine was an old inter spring or box spring with mattress cover) Could have been cleaner. Doors not fitting or closing. Front entrance to room a wind tunnel. We just needed a place to sleep so we could catch our plane early the next morning. So for the price it worked out ok. We left very early and did not have breakfast so cannot comment on that.
Comment from Hotel Management
Jan 16, 2016 by Billy Alam, Hotel Management
Thank you for your feedback. We treat every review as an opportunity to improve guest experience. I am glad that despite some of the inconveniences you experienced that you were still able to enjoy our beautiful view of the gulf. As you noticed we are in the middle of renovating our property which includes bedding, doors etc. I hope the next time you visit, you will have an even better stay with us. Sincerely, Billy Alam General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel close to beach !!

Posted Jan 4, 2016
A very good hotel close to the beach... and most important is that its affordable !!
Comment from Hotel Management
Jan 5, 2016 by Billy Alam, Hotel Management
Dear Swaraj, Thank you for your feedback. I am glad you enjoyed your beach vacation with us and hope you will come back and visit again soon. Sincerely, Billy Alam General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Close to the beach,

Posted Jan 4, 2016
Rooms including bedroom and bath would need some remodeling. Very close to the beach with beautiful view. Staff was nice.
Comment from Hotel Management
Jan 4, 2016 by Billy Alam, Hotel Management
Dear John, Thank you for your feedback. I am glad that you were able to enjoy our friendly hospitality and beautiful view of the gulf. We are working on renovating our rooms so I hope your next stay will be an even better one. Sincerely, Billy Alam General Manager
2 out of 5
by A verified traveler from Greenville,SC

good location,ocean view room

Posted Jan 4, 2016
Pros: pool was nice and jacuzzi
Cons: need renovation and better cleaning
Location: location was good,close to pier park and a lot of attraction for kids
hotel does't do pest control,we had little ants in a room and big cockroaches,make us realy desapointed,we were worrying to bring them home,to bad
Comment from Hotel Management
Jan 16, 2016 by Billy Alam, Hotel Management
Dear Elena, Thank you so much for taking the time to review your experience with us. I’m very sorry that you were not able to fully enjoy your stay with us. Despite the issues, we are certainly glad you were able to enjoy some of our amenities such as our waterfall pool and wonderful gulf view. Our team works hard to keep the outside out of the hotel and ensure that unwelcome critters do not try to come visit. We have addressed the issue that you brought to our attention with our contracted pest control company to resolve the issue. We hope that if you visit us again we can make sure you have a much more enjoyable vacation with us! Sincerely, Billy Alam General Manager
2 out of 5
by A verified traveler from Atlanta GA

There were ants.However they cleaned later

Posted Jan 2, 2016
There were ants in room. However they changed sheets upon request. Also first day room was not in good condition and upon request they provided good room on top floor. Staff is nice. But the room furniture seems to be quite old.
Comment from Hotel Management
Jan 5, 2016 by Billy Alam, Hotel Management
Thank you for your feedback. I am sorry that you were not able to fully enjoy your stay with us. We have been made aware of the issue and are working with our pest control company to make changes. I hope you will stay with us again. Sincerely, Billy Alam General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Dec 23, 2015
The location of the hotel is perfect for people who like beaches. Easy access from your room to the beach. They need little improvement in cleanliness issue.
Comment from Hotel Management
Dec 23, 2015 by Billy Alam, Hotel Management
Dear Abdul, Thank you for your feedback. I am glad you enjoyed your stay. One of our best amenities is our central location right on the beach. We are working on renovating our property at this time and so I hope you will stay with us again. Sincerely, Billy Alam General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel on the beach

Posted Dec 21, 2015
Pros: Nice view of the beach from your room and excellent location
Cons: Desperately needs upgrading, rooms are very old
Location: Hotel is literally on the beach, if on the first floor you step right out onto your patio. Restaurants, shopping, pier park, within walking distance.
Staff was great, breakfast is nice, serves both hot and cold food. View from room is fantastic. Mini fridge, microwave and coffee in room. Beds are large but bring your own pillows. Room could be better cleaned and overall need major upgrading. Just very old, but appears they are in the midst of building and making changes. Overall for the price, location, view, and breakfast would bring me back. I went in the winter but otherwise the kids would have enjoyed the fabulous water park they have to offer at their onsite pool.
Comment from Hotel Management
Dec 24, 2015 by Billy Alam, Hotel Management
Thank you for letting us know about your stay. We are upgrading and renovating our property to make sure that every guest has a fun and memorable beach vacation. During our peak season we also offer free entertainment including activities with our pirates and mermaids at our six story waterfall pool. I am glad you enjoyed your stay and hope you will visit again soon. Sincerely, Billy Alam General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2015
Ok, in general terms is acceptable and I could return in future events
Comment from Hotel Management
Dec 20, 2015 by Billy Alam, Hotel Management
Thank you for your feedback. We are always looking for ways to improve guest satisfaction and are working on renovating and upgrading the property. I hope you will visit again soon. Sincerely, Billy Alam General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Beach view, needs updating

Posted Dec 13, 2015
Beautiful view, which makes up for the fact that the room is in dire need of updating. Room was clean. Bed made awful noise with nearly every movement and the mattresses were very hard. The toilet paper dispenser was in the oddest location. Staff was friendly and the breakfast was decent. Update the rooms, add new mattresses and this would be perfect!
Comment from Hotel Management
Dec 15, 2015 by Billy Alam, Hotel Management
Dear Laura, Thank you for your feedback. We are in the process of renovating our rooms which includes the bedding and many of the fixtures. I hope your next stay with us will be an even better one. Sincerely, Billy Alam General Manager