Ratings based on 1,443 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Naples, Florida

Basic hotel

Posted Sep 18, 2017
Basic hotel, clean and a good stop for a tired driver. Continental breakfast. - Nothing more to say about hotel.
1 out of 5
by A verified traveler from montreal

NOT real suites

Posted Sep 18, 2017
When we arrive the offer us to take a suite to have more service which we did and for a suite it's was horrible, no micro waves in the suite and ALL HOTEL?? ,hidden fees of 80$ for each friends who visit you at the hotel, one door missing in a dresser , breakfast stops at 10h30 flat ( door closed) will NEVER come back there!!
1 out of 5
by A verified traveler from ATL

Do not stay there

Posted Sep 11, 2017
Pros: Location.
Cons: They have a major problem with climate control on their premises, which led them to a excessively high humidity so all my clothes and belongings were
Location: Subway station and restaurants nearby,.
They have a major problem with climate control on their premises, which led them to a excessively high humidity so all my clothes and belongings were wet as if I had thrown water to them. I have a very bad case of asthma that got exacerbated by my stay there and I told them many times about it without any type of response. It used to be a good place to stay. I will not go back. Food is terrible as well, I ordered a hamburger and it was one of the worst meals I have ever had at a Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from San José, Costa Rica

Nice hotel in a very centric location

Posted Sep 5, 2017
This was my first time in Panama and was a very good experience. There are a lot of amazing places to visit and for sure I'll be back.
1 out of 5
by A verified traveler from washington dc

harassment

Posted Aug 27, 2017
one of the staff of the hotel kept harassing me. he charged me for the second person even though i had already paid online for two persons, i would never go back to that hotel ever
Comment from Hotel Management
Aug 31, 2017 by Diego acosta, Hotel Management
Dear Edwin, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbanceS you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Best Regards, Diego acosta .
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Aug 23, 2017
Totally recommend this hotels. Visited Panama City with my family and enjoyed our stay at this hotel. Centrally located close to good shopping and restaurants.
Comment from Hotel Management
Aug 28, 2017 by Carlos Monsef, Hotel Management
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Carlos Monsef
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice Hotel

Posted Aug 23, 2017
Pros: The service of the staff
Location: It is about 1km to the Panama Coast, where you can run and exercise
The relation between the price and the quality is excelent, nice pool in the roof and very good service
Comment from Hotel Management
Aug 28, 2017 by Carlos Monsef, Hotel Management
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Carlos Monsef
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2017
Great stay. Confortable room. Very comfortable bed.
Comment from Hotel Management
Aug 28, 2017 by Carlos Monsef, Hotel Management
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Carlos Monsef
3 out of 5
by A verified traveler

Posted Aug 12, 2017
If you get a room with a connecting door to another room, you will hear everything from that room like they are there with you. If you get one of this rooms try to change it (and good luck with that!). It was 4:30 am and the mother of the kid in this other room turned on the tv with some kid channel on with really high volume. Try to sleep at that time when Barney keeps singing the same song.
Comment from Hotel Management
Aug 16, 2017 by Carlos Monsef, Hotel Management
Dear guest, Thank you for your feedback. We understand and apologize for the inconveniences you had in your recent stay but we are currently working in some areas to deliver a more comfortable stay for all of our guests. We hope to have your comprehension and the opportunity to make this up to you, the next time you visit us. Cordially, Carlos Monsef
4 out of 5
Recommended
for Everyone
by A verified traveler

Visita rapida!!!

Posted Jul 28, 2017
Pros: very clean
Cons: Staff reception
It was easy to check in and very close to the airport. The price was good for the service and the quality of the room.
Comment from Hotel Management
Aug 1, 2017 by Carlos Monsef, Hotel Management
Dear guest, It’s very nice to read comments like yours. Thanks for letting us know that you are a satisfied guest and do not doubt that we will continue striving to provide you with the best service again and again. You are always welcome. Best regard, Carlos Monsef