Ratings based on 2,167 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from santo domingo

Nice place

Posted Sep 25, 2017
Excellent location near to everything, good food and the places to have fun are very nice in the floor 62
Comment from Hotel Management
Sep 25, 2017 by HRH Panama Megapolis, Hotel Management
Dear madeline, thanks a bunch for this awesome rating and review for the HRH Panama Megapolis team. We are thrilled to know that you enjoyed your visit and especially the BITS lounge at the 62nd floor. We hope to have the opportunity to share the stage again with you. Best regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Posted Sep 18, 2017
Tha expirience was ok is close to much things and they have a good disco and bars.
Comment from Hotel Management
Sep 18, 2017 by HRH Panama Megapolis, Hotel Management
Dear Juan, thank you for sharing this review with the HRH Panama Megapolis team. We are glad to know that you had a good time while hanging out with the band and that you enjoyed our world class facilities, disco and bars. We sincerely hope to have you back on stage very soon and keep rocking on Panama City. Thank you and greetings!
1 out of 5
by A verified traveler from panama

hotel

Posted Sep 18, 2017
The hotel is very big and pretty but the service is TERRIBLE
Comment from Hotel Management
Sep 18, 2017 by HRH Panama Megapolis, Hotel Management
Dear marian, thank you very much for taking the time to share your opinion with the HRH Panama Megapolis band. We deeply regret to know that you did not enjoy your stay and felt like our team did not deliver the outstanding customer service we are well known for. We sincerely hope that you can give us another chance to rock your world and make you feel like a true Rockstar. Greetings!
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad, W.I

Nice atmosphere, decor and location

Posted Sep 5, 2017
Pros: Decor, buffet breakfast had plenty options and was tasty, view from pool and room. Pool is beautiful as well.
Cons: More reliable service. There were no bathroom slippers included in the room and had to request them 3 times over 2 days before they were delivered.
Location: Connected to Multicentro Mall with great shopping and a food court with many options. Close to casino as well.
Overall a wonderful stay as usual with Hard Rock hotels.
Comment from Hotel Management
Sep 6, 2017 by HRH Panama Megapolis, Hotel Management
Dear Krissy, thank you so much for sharing your comments with the HRH Panama Megapolis band. We are delighted to know that we were able to provide you with a wonderful stay. We are happy to know that you enjoyed the delicious breakfast and our incredible facilities decorated with the best Rock n' Roll memorabilia. We deeply appreciate your feedback on the service, and offer our apologies for the delay with the slippers, we will take your comments and share them with the team to improve our services. Please make sure to come back soon and keep rocking the stage with us. Best regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from kingston, jamaica

Interesting hotel concept

Posted Sep 3, 2017
Great hotel. Beautiful rooms and beautiful concept. The music Hall of fame setting with memorabilia, photographs and great hits playing was something I enjoyed. Staff was friendly and efficient and we're helpful with recommendations for tours, restaurants etc Would stay again
Comment from Hotel Management
Sep 3, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rishi, a million thanks for this review full of great vibes and the best energy. We are delighted to know your stay was incredible. The huge and exotic band from the HRH Panama Megapolis is counting with your presence at our fabulous stage as soon as possible. ¡Greetings Rockstar!
5 out of 5
Recommended
for Everyone
by A verified traveler

Hard Rock Panama City, Panama rocks

Posted Aug 29, 2017
Pros: All of it. Pool area was fantastic.
Cons: Lower price of local beer, Balboa. $5.00 is ridiculous. Other than that nothing.
We both really enjoyed our experience. All staff was really great and helpful.
Comment from Hotel Management
Aug 29, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rockstar, thank you so much for sharing this review with the HRH Panama Megapolis band. We are glad to know that you enjoyed your stay and felt like a true Rockstar. We deeply appreciate your valuable feedback in regards to our bar prices, we will look into this. We hope to have you back on stage to keep rocking in Panama City. Greetings!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Pleasant environment and friendly staff. We were granted a late checkout without any hassles.
Comment from Hotel Management
Aug 24, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rockstar, thank you so much for your great comments for the HRH Panama Megapolis band. We are happy to know you enjoyed your stay. How awesome about your late check out, our team is definitely the best! Please make sure to come back and keep rocking in our stage. Greetings!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 24, 2017
Clean, comfortable and convenient hotel. Works well for a business trip or pleasure trip.
Comment from Hotel Management
Aug 24, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rockstar, thank you so much for your great comments for the HRH Panama Megapolis band. We are happy to know you enjoyed your stay. Please make sure to come back and keep rocking in our stage. Greetings!
1 out of 5
by A verified traveler from Canada

Awful service. It fells this hotel will close soon

Posted Aug 23, 2017
The only thing the staff is interested in is extra charges and tips. Everything is overprice.
Comment from Hotel Management
Aug 25, 2017 by HRH Panama Megapolis, Hotel Management
Dear Pierre, thank you very much for taking the time to share your comments with the HRH Panama Megapolis band. We deeply regret to know that you did not feel that our team provided you with the outstanding customer service that we are well known for. We sincerely appreciate your valuable feedback in regards to our prices. We hope that you can give us another chance to show you that you can have an amazing time while hanging out with us. Thank you again for giving us your important opinion. Greetings!
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary,AB, Canada

Practical hotel

Posted Aug 15, 2017
Practical and efficient hotel. In house restaurants are a bit overpriced
Comment from Hotel Management
Aug 15, 2017 by HRH Panama Megapolis, Hotel Management
Dear krishna, thank you so much for sharing your comments with the HRH Panama Megapolis band. It was a pleasure to have shared the stage with you and to be able to exceed your expectations. Thank you again for giving us your valuable feedback, we sincerely hope to have you back soon. Greetings!